5-Day Aurora Viewing Tour From Whitehorse, Canada

The 5-Day Aurora Viewing Tour from Whitehorse, Canada, promises an unforgettable experience for travelers seeking to witness the mesmerizing Northern Lights. With comfortable accommodations, local cuisine, and flexible itinerary adjustments, this tour offers a hassle-free adventure. However, participants should ensure they have the appropriate travel insurance and communicate any dietary needs in advance. While the tour provides a seamless experience, it’s the breathtaking natural display that truly captivates the senses and leaves a lasting impression. Intrigued? Dive deeper to uncover the magic of this once-in-a-lifetime opportunity.

Good To Know

• A 5-day aurora viewing tour from Whitehorse, Canada, offering transportation, 4 nights of hotel accommodation, and guided activities to witness the Northern Lights.
• The tour includes pickup and drop-off at the Whitehorse Airport, with a flexible schedule to accommodate guests’ needs.
• Participants must be in normal health, and dietary accommodations are available upon request for the provided meals.
• The tour may be subject to changes due to weather or other factors, and no guarantees are made for Northern Lights visibility.
• Cancellation fees apply, and travel insurance is recommended to protect against unexpected events and medical emergencies.

Tour Overview and Inclusions

The 5-Day Aurora Viewing Tour from Whitehorse, Canada includes transportation in a 7-seat SUV, minivan, or motorcoach depending on the guest count.

Accommodation is provided for 4 nights at a hotel. The tour is led by a professional driver and guide, or a driver-guide.

Guests will enjoy four aurora viewings in Whitehorse. Lunch and dinner are included, and admission fees for mandatory and optional attractions are covered, with tickets purchased from the tour guide.

Additional service fees apply for the tour, airport pick-up/drop-off, and Whitehorse tour. Travel insurance and personal expenses aren’t included in the package.

Pickup and Schedule Details

Guests are picked up from the Whitehorse Airport in Yukon, Canada.

The tour provides 24-hour free airport pick-up and drop-off services. The tour starts at 9:00 am.

Confirmation is received at booking, and there’s no wheelchair access, but the tour is stroller accessible and has public transportation nearby.

Children under 18 must be accompanied by an adult, and pregnant women are allowed only if they’re 24 weeks or less.

Guests must provide accurate booking information, including their name, gender, contact info, and flight details.

Booking and Participation Policies

Accurate booking information, including one’s name, gender, contact details, and flight particulars, is required. Hotel policies may vary, with check-in typically starting at 3pm. Guests must purchase admission tickets through the company and adhere to the group activity. If leaving the group, they must inform the tour guide and sign a departure agreement. Children under 8 need a booster seat, which can be rented for $10.00 per person per day.

Requirement	Details
Booking Info	Name, gender, contact, flight
Hotel Check-in	3:00 PM
Admission Tickets	Purchased through company
Group Activity	Inform guide if leaving
Booster Seat	Rental available, $10/day

Itinerary Adjustments and Conditions

The tour itinerary may change due to unpredictable factors like weather, traffic, or other conditions.

There’s no guarantee for Northern Lights visibility, so adjustments will be made if planned attractions are closed.

Passengers must be in normal health conditions; those with disabilities should notify the tour company in advance.

Smoking is prohibited on the bus and in most hotel rooms, with penalties for violations.

While the company aims to deliver a great experience, Mother Nature ultimately dictates the tour’s progress.

Guests should remain flexible and prepared for potential changes throughout the 5-day adventure.

Customer Feedback and Company Response

According to the review, the 5-Day Aurora Viewing Tour received a 2.0 rating based on one customer’s account. The review cited poor customer service and communication issues, including unexpected additional costs and lack of itemized statements. The company acknowledged language barriers and booking misunderstandings, emphasizing its commitment to improving service and resolving issues.

Complaint	Complaint Details
Poor Customer Service	Lack of communication
Additional Unexpected Costs	Lack of itemized statements

The company’s response demonstrated its intent to address the issues raised by the customer, indicating a willingness to enhance the overall tour experience.

Accommodations and Amenities

Included in the 5-Day Aurora Viewing Tour are 4 nights of hotel accommodations, providing guests with comfortable lodging throughout their aurora-seeking journey.

The tour includes transportation via 7-seat SUV, minivan, or motorcoach, ensuring a smooth and efficient travel experience. Meals are also provided, with lunch and dinner included during the tour.

Guests can expect a professional driver and guide, or a combined driver-guide, to lead the group and provide expertise on the local area and aurora viewing.

Plus, admission fees for mandatory and optional attractions are covered, allowing for a hassle-free experience.

Meal Options and Dietary Needs

During the 5-Day Aurora Viewing Tour, meals are provided, including lunch and dinner.

Guests can expect a variety of local and international cuisine, catering to different dietary needs. The tour operator works closely with the hotels and restaurants to ensure that vegetarian, vegan, halal, and gluten-free options are available upon request.

Guests with special dietary requirements are encouraged to inform the tour guide in advance to ensure their needs are accommodated.

The meals are designed to fuel guests for the exciting aurora viewing activities and other sightseeing experiences throughout the tour.

Travel Insurance and Cancellation Policy

The travel insurance and cancellation policy for the 5-Day Aurora Viewing Tour is an important consideration for guests. The tour doesn’t include travel insurance, so guests are responsible for obtaining their own.

Cancellations made 30 days or more before the start date incur a 20% fee. Between 29-15 days, it’s a 50% fee. Within 14 days, it’s a 100% fee. No-shows and early departures forfeit the entire cost.

Guests can purchase optional trip cancellation and interruption insurance separately. It’s highly recommended to have a policy that covers unexpected events, medical emergencies, and trip interruptions. Protecting one’s investment is crucial for this once-in-a-lifetime aurora viewing experience.

Frequently Asked Questions

What Is the Average Group Size for the Tour?

The tour is designed for small groups, with transportation accommodations ranging from a 7-seat SUV to a minivan or motorcoach based on the number of guests. The group size is not explicitly stated, but remains flexible to suit the booking needs.

Can Guests Extend Their Stay Beyond the 4 Nights?

Guests can extend their stay beyond the 4 nights, but they’ll need to make their own hotel arrangements. The tour package only covers 4 nights of accommodation as stated in the tour overview.

What Type of Clothing Is Recommended for the Tour?

The tour operator recommends guests pack warm, layered clothing like thermal underwear, sweaters, hats, gloves, and sturdy boots. Dressing for cold winter weather is essential to fully enjoy the outdoor aurora viewings.

Are There Any Age Restrictions for Participating in the Activities?

According to the tour overview, children under 18 must be accompanied by an adult. Pregnant women are allowed only if they are 24 weeks or less. There are no other age restrictions for participating in the tour activities.

How Far in Advance Should Guests Book the Tour?

Guests should book the tour well in advance, as spots tend to fill up quickly. The company recommends booking at least 1-2 months prior to the desired travel dates to ensure availability.

The Sum Up

The 5-Day Aurora Viewing Tour from Whitehorse, Canada, offers a unique opportunity to witness the captivating Northern Lights. With comfortable accommodations, local cuisine, and guided viewings, the tour provides a hassle-free experience. Travelers should secure their own travel insurance and communicate any dietary needs in advance to ensure a memorable and seamless adventure.