Visiting the 9/11 Memorial and Museum is a solemn yet profoundly moving experience. Guests can pay their respects at the memorial pools and explore powerful exhibits that detail the tragic events of that fateful day. Complementing this emotional journey is a 60-minute cruise around the iconic Statue of Liberty, offering breathtaking views of this historic landmark and the stunning New York City skyline. With personalized attention in a small-group setting, this tour provides an immersive understanding of these significant locations. As visitors reflect on the past, they may find themselves contemplating the resilience and spirit of the human experience.
About Your Stay
- This tour package includes admission to the 9/11 Memorial and Museum and a 60-minute cruise around the Statue of Liberty.
- The small-group tour format provides personalized attention from the guide and enhances engagement.
- The tour is stroller accessible but not wheelchair accessible and operates in all weather conditions.
- Visitors can explore the memorial pools, view the New York City skyline, and visit the One World Observatory.
- Customer reviews highlight the emotional impact of the memorial and emphasize the importance of timely communication from the tour operator.
Tour Overview

The tour offers admission to the 9/11 Memorial and Museum, as well as a 60-minute cruise around the Statue of Liberty.
Visitors can pay respects at the memorial pools and enjoy views of the New York City skyline and the Brooklyn Bridge during the cruise.
The tour takes place in a small group, allowing for more attention from the guide. Participants will receive confirmation of their booking at the time of purchase.
The tour starts and ends at a selected meeting point, and while it isn’t wheelchair accessible, it’s stroller accessible and operates in all weather conditions.
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Tour Experience

Guided tours of the 9/11 Memorial and Museum allow visitors to pay their respects at the memorial pools, which mark the locations of the fallen Twin Towers.
The tour then proceeds to a 60-minute cruise around the Statue of Liberty, providing stunning views of the New York City skyline and the iconic Brooklyn Bridge.
This small-group experience ensures more personalized attention from the guide, who shares insights and historical context throughout the tour.
The tour is accessible to strollers but not wheelchairs, and service animals are permitted.
It operates rain or shine, with children required to be accompanied by an adult.
Inclusions

This tour includes a 60-minute Lady Liberty Cruise departing from Pier 36 at South Street Seaport. The cruise offers stunning views of the Statue of Liberty, the Manhattan skyline, and the iconic Brooklyn Bridge.
Plus, the tour includes:
- Entrance fee to the One World Observatory, providing panoramic views of New York City from the top of the tallest building in the Western Hemisphere.
- Confirmation received at the time of booking, ensuring a smooth and hassle-free experience.
- The tour operates in all weather conditions, allowing visitors to explore the city regardless of the weather.
Meeting and Accessibility

Where can travelers meet for this tour? The tour offers a selection of meeting points for convenience. Upon booking, travelers can choose from available options to start their experience. The tour is not wheelchair accessible, but strollers are welcome. Service animals are allowed, and the tour operates in all weather conditions. Children must be accompanied by an adult, with infants required to sit on laps. The tour group size is limited to a maximum of 15 travelers, ensuring a more personalized experience.
| Meeting Point | Accessibility | Weather | Group Size |
|---|---|---|---|
| Pier 36 | Stroller Access | All Weather | Max 15 |
| South Street Seaport | Not Wheelchair | No Cancellations | Small Group |
| Customizable | Service Animals Allowed | Operates Rain or Shine | Intimate Experience |
| Flexible | Children with Adults | Infants on Laps | Personalized Attention |
Customer Feedback

Travelers have provided mixed reviews for this tour, with some issues related to booking confirmations and tour operator attendance. The overall rating is 3.0 out of 6 reviews, with no 5-star or 4-star ratings.
Some key customer experiences include:
- Confusion regarding meeting times and tour details
- The emotional impact of visiting the 9/11 Memorial and Museum
- The importance of timely communication from the tour operator
Despite these challenges, the tour’s highlights, such as the 60-minute Lady Liberty Cruise and the opportunity to pay respects at the memorial pools, have been noted as meaningful experiences by travelers.
You can also read our reviews of more museum experiences in New York City
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- 9/11 Memorial Museum Admission Ticket
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Planning Your Visit

When planning your visit to the 9/11 Memorial and Museum, it’s essential to consider the tour logistics. The tour allows visitors to pay respects at the memorial pools and cruise around the Statue of Liberty. To ensure a seamless experience, keep the following in mind:
| Meeting Point | Duration |
|---|---|
| Select a meeting point | 60-minute Lady Liberty Cruise |
| Tour ends back at meeting point | – |
| Accessibility | Group Size |
|---|---|
| Not wheelchair accessible | Maximum of 15 travelers |
| Stroller accessible | – |
| Service animals allowed | – |
The tour operates in all weather conditions, and children must be accompanied by an adult. Booking confirmations and timely communication from the tour operator are crucial for a memorable experience.
Exploring the Memorial

Visitors embark on a profound journey as they step onto the hallowed grounds of the 9/11 Memorial. The tour guides lead guests through the memorial’s powerful exhibits, inviting them to reflect on the events of that fateful day.
Highlights of the experience include:
- Paying respects at the memorial pools, where the names of those lost are inscribed.
- Exploring the museum’s interactive displays and artifacts that tell the story of 9/11.
- Gaining a deeper understanding of the tragedy and its lasting impact on the nation.
The tour culminates with a 60-minute cruise around the Statue of Liberty, offering breathtaking views of the city skyline and the iconic landmark.
Questions About Your Stay

Can I Take Photos During the Tour?
Yes, you can take photos during the tour. The tour overview indicates it allows photography, and the reviews do not mention any restrictions on photography at the 9/11 Memorial and Museum or during the Statue of Liberty cruise.
Is There a Dress Code for the Tour?
The tour does not have a strict dress code, but visitors are advised to dress comfortably and appropriately for the weather conditions. Casual attire is generally acceptable, but guests should avoid wearing overly revealing or disruptive clothing.
How Long Does the Entire Tour Last?
The tour typically lasts around 2-3 hours, depending on the specific options selected. The 60-minute Lady Liberty cruise and any additional time at the 9/11 Memorial and Museum contribute to the overall duration.
Can I Bring Food and Drinks on the Cruise?
Passengers can bring their own food and drinks on the Lady Liberty 60-minute cruise. The tour operator allows these items, as long as they’re not glass containers. Travelers should check with the operator for any additional restrictions.
Is There a Discount for Students or Seniors?
According to the tour overview, there’s no mention of discounts for students or seniors. The tour appears to have a fixed pricing structure without any special rates for these groups.
Final Verdict On This Stay
The 9/11 Memorial and Museum provides a poignant and insightful experience, allowing visitors to pay their respects and gain a deeper understanding of the tragic events. Complemented by a picturesque cruise around the iconic Statue of Liberty, this tour offers a well-rounded exploration of New York’s significant landmarks, leaving a lasting impression on all who experience it.
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