Explore Hanoi’s captivating attractions with the convenience of a private car and driver. This customizable city tour service accommodates groups of up to 8 passengers, allowing you to craft an itinerary that suits your interests. Whether you opt for a half-day or full-day excursion, you’ll witness iconic landmarks like the Ho Chi Minh Mausoleum and Temple of Literature in comfort. With amenities like air conditioning, WiFi, and travel insurance, your sightseeing experience is both stress-free and enjoyable. But what we love about this tour is the flexibility to personalize your journey and the support of a professional team ready to cater to your needs.
Key Points
- Pricing starts from K1,369 for up to 3 people, with service duration options of 4 to 8 hours.
- Customizable itineraries or recommended tours are available, with a focus on discovering Hanoi at a comfortable pace.
- Vehicle capacity ranges from 4-seater to 16-seater cars, accommodating different group sizes and luggage needs.
- English-speaking customer service is available 24/7, with communication options via WhatsApp, Viber, and other platforms.
- Free cancellation up to 24 hours in advance and a reserve now, pay later option provide flexibility and convenience.
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Service Overview
The Car Hire & Driver: Ha Noi City Tour service offers a convenient way to explore the sights of Hanoi.
Priced from K1,369 per group (up to 3 people), the service provides a driver and vehicle for 4 to 8 hours. Customers can create their own itinerary or choose from half-day or full-day recommendations that include popular attractions like Ho Chi Minh’s Mausoleum and Hoan Kiem Lake.
The service offers free cancellation up to 24 hours in advance. Customers can reserve now and pay later.
Vehicle options range from 4-seater to 16-seater cars, with luggage space available. An English-speaking customer service team is available 24/7 to assist customers.
Tour Itinerary Options
Customers can tailor their own itinerary for the Car Hire & Driver: Ha Noi City Tour service.
The half-day (4 hours) tour recommendations include Ho Chi Minh’s Mausoleum, One-Pillar Pagoda, Hoan Kiem Lake, and Ngoc Son Temple.
The full-day (8 hours) tour recommendations add the Temple of Literature, Quan Thanh Temple, Tran Quoc Pagoda, and The Women’s Museum.
Travelers can create their personalized itinerary to explore the city’s key landmarks and attractions.
The driver will take care of transportation, allowing customers to focus on sightseeing and discovering Hanoi at their own pace.
Vehicle Capacity and Luggage
A variety of vehicle options are available to accommodate different group sizes and luggage needs for the Car Hire & Driver: Ha Noi City Tour service.
Customers can choose from a 4-seater car (Toyota Vios or similar) that fits up to 2 passengers with small luggage or 3 without.
The 7-seater car (Toyota Innova or similar) can accommodate up to 3 passengers with small luggage or 5 without.
For larger groups, a 16-seater car (Ford Transit or similar) is available, fitting up to 8 passengers with small luggage or 15 without.
Each passenger is allowed one small personal bag, with extra luggage potentially incurring additional charges.
Driver and Communication
The driver for the Car Hire & Driver: Ha Noi City Tour service is Vietnamese-speaking, though other language options are available upon request with a surcharge. The customer service team is available 24/7 via WhatsApp, where communication is in English.
| Contact Method | Availability |
|---|---|
| 24/7 | |
| Viber | 24/7 |
| 24/7 | |
| KakaoTalk | 24/7 |
| Line | 24/7 |
Customers can reach the team at +84 938 405 917 to discuss their tour requirements and receive assistance throughout their journey.
Inclusions and Charges
The Car Hire & Driver: Ha Noi City Tour service includes an air-conditioned vehicle, toll fees, WiFi, and travel insurance.
Plus, there are some charges that may apply. For overtime, customers will be billed $10, $12, or $16 for 4, 7, or 16 seater cars, respectively, and paid directly to the transfer operator.
A late or early surcharge of $10, $12, or $16 for the respective car sizes also applies for pick-ups or drop-offs between 22:00 and 5:00.
To book, customers should provide the pick-up date and time, number of passengers, pick-up and drop-off points, full names, and year of birth for all passengers.
Booking and Reservation
Booking the Car Hire & Driver: Ha Noi City Tour is straightforward. Customers can reserve their tour now and pay later, with free cancellation up to 24 hours in advance. To book, they need to provide the pick-up date and time, number of passengers, pick-up and drop-off points, as well as the full names and years of birth for all passengers.
| 4 Seater Car | 7 Seater Car | 16 Seater Car | |
|---|---|---|---|
| Max Passengers (with luggage) | 2 (3 without) | 3 (5 without) | 8 (15 without) |
| Max Luggage | 1 small bag per passenger | 1 small bag per passenger | 1 small bag per passenger |
| Additional Charges | Overtime: $10/hr, Late/Early: $10 | Overtime: $12/hr, Late/Early: $12 | Overtime: $16/hr, Late/Early: $16 |
The customer service team is available 24/7 via WhatsApp to assist with any inquiries or changes.
Cancellation Policy
With the option of free cancellation up to 24 hours in advance, customers can easily adjust their plans as needed. This flexible policy allows for last-minute changes without any penalties.
Whether your plans change or you simply need to rearrange your schedule, the free cancellation ensures you can get a full refund if you cancel before the 24-hour window. This provides peace of mind and makes the booking process hassle-free.
The reserve now and pay later option further simplifies the experience, enabling customers to secure their booking without an immediate payment.
Additional Information
Although the tour offers a range of vehicle options to accommodate different group sizes, it’s important to keep in mind the luggage capacity for each.
The service allows 1 small personal bag per passenger, but extra luggage may incur additional charges.
Passengers are advised to provide the pickup date, time, number of people, and pickup/drop-off locations, as well as the full names and years of birth for all travelers.
The service includes air-conditioning, toll fees, WiFi, and travel insurance.
Overtime and late/early surcharges apply, which must be paid directly to the transfer operator.
The customer service team is available 24/7 via WhatsApp for any inquiries.
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Frequently Asked Questions
Can I Customize the Tour Itinerary?
Yes, customers can customize the tour itinerary. The overview states customers can "Create your own itinerary for the day" for both the half-day and full-day options.
What Is the Policy on Extra Passengers?
The policy allows up to the maximum capacity of the vehicle, with an additional charge for extra passengers. Luggage is limited to one small bag per passenger, and extra luggage may incur additional fees.
Do I Need to Pay a Deposit Upfront?
No, the customer doesn’t need to pay a deposit upfront. The service offers a "Reserve now & pay later" option, allowing the customer to reserve the car and pay upon arrival.
Are Child Seats Available for Rental?
Child seats are available upon request, though they may incur an additional fee. Passengers should inquire about child seat availability and pricing when booking the tour to ensure their needs are met.
Can I Stop for Lunch During the Tour?
Customers can stop for lunch during the tour. The driver will accommodate meal breaks and adjust the itinerary accordingly. Additional time beyond the scheduled duration may incur an over time charge.
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Recap
The Car Hire & Driver service in Hanoi offers a convenient and customizable way to explore the city’s top attractions. With air-conditioned vehicles, professional drivers, and 24/7 support, travelers can enjoy a stress-free sightseeing experience. Whether opting for a half-day or full-day tour, the service provides a flexible and comfortable way to discover the beauty of Hanoi.