Airport Transfer to Azura Beach Resort, Round-Trip

The airport transfer service to Azura Beach Resort provides a convenient round-trip option for guests traveling to the popular resort in Liberia, Costa Rica. With private, air-conditioned vehicles, passengers can customize their pickup and drop-off locations for a personalized experience. While the service accommodates strollers and service animals, it’s important to note that wheelchair accessibility is not available. Immediate booking confirmation and the option to request infant seats make this transfer an appealing choice, especially for families. However, to fully understand the service’s features and limitations, it’s worth exploring the customer reviews and getting a sense of the overall experience.

Good To Know

• Round-trip airport transfer service from Liberia, Costa Rica to Azura Beach Resort, located 3 km from Playa Carrillo.
• Air-conditioned, private vehicle transportation with stroller accessibility and service animal accommodation.
• Pickup and drop-off points customizable, with the resort being the designated drop-off location.
• Booking confirmation provided upon reservation, including contact details for the transfer provider.
• Refund request coordination initiated due to a reported service failure, underscoring the need for reliable airport transfer services.

Overview of the Transfer Service

The airport transfer service to Azura Beach Resort provides round-trip transportation from Liberia, Costa Rica.

The service uses air-conditioned, private vehicles to transport guests. The transfer is accessible, allowing strollers and service animals, though it’s not wheelchair-accessible.

It’s also located near public transportation. Infant seats are available upon request.

The pickup and drop-off points are customizable, with the resort’s location specified as Del Centro de playa Samara 3 km over carretera hacia playa Carrillo, VFCV+V2, Provincia de Guanacaste, Sámara, Costa Rica.

Booking confirmation is provided at the time of reservation.

Pickup and Drop-off Details

At the time of booking, guests receive confirmation of their pickup and drop-off details. For the airport transfer to Azura Beach Resort, the pickup point can be selected during the reservation process.

The drop-off point is Azura Beach Resort, located 3 km over the road towards Playa Carrillo in Samara, Guanacaste Province, Costa Rica.

The key details for the pickup and drop-off are:

• Pickup Point: Selected at time of booking
• Drop-off Point: Azura Beach Resort, Del Centro de playa Samara 3 km over carretera hacia playa Carrillo, VFCV+V2, Provincia de Guanacaste, Sámara, Costa Rica
• Air-conditioned, private transportation provided
• Not wheelchair accessible; stroller accessible; service animals allowed
• Near public transportation; infant seats available

Customer Reviews and Ratings

Only 1 customer review is available for the airport transfer service to Azura Beach Resort.

That single review gives the service a dismal 1.0 rating across Viator and Tripadvisor. The breakdown shows no 5, 4, 3, or 2-star reviews – only a solitary 1-star.

According to the review, the operator didn’t show up at the Liberia airport as expected, and the customer had to arrange for a $120 taxi service from Samara instead.

The host has acknowledged the mistake and initiated a refund coordination with the provider to address the customer’s dissatisfaction.

Customer Experience Issue

A single review details a significant customer experience issue with the airport transfer service to Azura Beach Resort.

The customer reported that the operator didn’t show up at Liberia airport as expected, and instead, the pickup occurred in Samara, resulting in the customer having to pay $120 for an alternative taxi service.

This experience left the customer unsatisfied, leading to a refund request.

• The customer was unable to reach the scheduled pickup point.
• The customer had to arrange and pay for a separate taxi service.
• The customer requested a refund due to the confusion and inconvenience.
• The host expressed regret and initiated coordination for a refund.

This isolated incident highlights the importance of reliable and consistent airport transfer services.

Host’s Response

In response to the customer’s experience, the host expressed regret over the situation. Clarifying the confusion, the host explained that the reservation details led to the pickup occurring in Samara instead of the Liberia airport. To resolve the issue, the host initiated coordination with the provider to process a refund for the customer.

Situation	Action	Outcome	Responsibility
Customer experience issue	Host initiated coordination with provider	Refund request processed	Provider
Confusion over reservation details	Host provided clarification	–	Host
Failure to pick up at Liberia airport	Host expressed regret	–	Provider

Booking Confirmation and Payment

When booking the airport transfer service to Azura Beach Resort, customers receive confirmation details upon completion of their reservation.

This confirmation includes:

• Pickup and drop-off locations
• Date and time of transfer
• Vehicle information
• Contact details for the provider
• Payment confirmation

Payments can be made securely online at the time of booking.

The transfer service is offered as a round-trip package, allowing customers to book their return journey in advance.

Customers are advised to review the confirmation details carefully and reach out to the provider if they’ve any questions or need to make changes to their reservation.

Accessibility and Transportation Options

The airport transfer service to Azura Beach Resort caters to various accessibility needs. The transportation provided is air-conditioned and private, though it isn’t wheelchair accessible.

However, the service is stroller accessible, and travelers are allowed to bring service animals. Plus, the pickup and drop-off points are situated near public transportation options.

Infant seats are also available upon request, making the transfer service suitable for families. The service aims to offer a convenient and accessible airport transfer experience to Azura Beach Resort, ensuring a smooth start to the vacation for guests.

Frequently Asked Questions

What Is the Maximum Luggage Capacity per Passenger?

The service does not specify a maximum luggage capacity per passenger. However, it’s recommended to confirm the luggage policy with the provider prior to booking to ensure the transportation can accommodate the passenger’s needs.

Can I Request an English-Speaking Driver?

Yes, travelers can request an English-speaking driver for the airport transfer service. The host indicates this is possible, though it’s not explicitly stated in the overview details provided. Passengers should make this request when booking the transfer.

Is There an Option for a One-Way Transfer?

Yes, the airport transfer service offers a one-way option. Customers can choose to book a one-way transfer from the airport to the resort or vice versa, according to their travel needs and schedule.

Can I Stop at Any Locations During the Transfer?

The airport transfer service doesn’t typically allow stops during the journey. It’s designed for direct transport between the pickup point and the resort. However, travelers can inquire about the possibility of adding additional stops if needed.

What Is the Policy for Children and Infants?

The transfer service offers infant seats, allowing small children to travel comfortably. However, it’s not wheelchair accessible, so passengers with mobility needs should check for alternative options. Plus, service animals are allowed.

The Sum Up

The airport transfer to Azura Beach Resort provides a convenient round-trip service from Liberia, Costa Rica. Guests can customize their pickup and drop-off points, ensuring a tailored experience. Although the service is not wheelchair accessible, it’s an ideal choice for families, with options for infant seats available upon request. Booking confirmation is received immediately, making it a reliable transfer option.