The Airport VIP Channel Service offers a premium experience for international departures. Beginning at €199.15 per person, this exclusive service streamlines the airport journey with expedited customs, access to a VIP lounge, and personalized assistance. Multilingual hosts guide passengers through the process, ensuring a seamless experience. With a flexible cancellation policy, travelers can adjust their plans without worry. Whether seeking convenience, comfort, or a touch of exclusivity, this service could be the key to a stress-free airport experience.

Good To Know

  • The Airport VIP Channel Service offers an exclusive international departure experience for a fee starting from €199.15 per person.
  • This service includes expedited access through customs, passport control, baggage check-in, and boarding assistance for a smooth and efficient travel experience.
  • Passengers can enjoy a comfortable pre-flight experience in the VIP lounge and receive guidance to the boarding gate.
  • Free cancellation is available up to 12 hours in advance for a full refund, providing flexibility for travelers.
  • The service requires valid passport or ID card information and provides dedicated staff assistance at the meeting points in Shanghai Pudong and Hongqiao airports.

Service Overview

The Airport VIP Channel Service offers an exclusive international departure experience.

For a fee starting from €199.15 per person, travelers can enjoy a 3.5-hour VIP service.

This private group experience, with English and Chinese-speaking hosts, includes exclusive access through customs and passport control, as well as assistance with baggage check-in and boarding.

Travelers can also relax in the VIP lounge before being escorted to the boarding gate.

The service provides a seamless and time-saving departure, with free cancellation up to 12 hours in advance for a full refund.

You can check availability for your dates here:

Key Features

Exclusive lanes for customs and passport control allow travelers to save time, quickly bypassing any queues.

With access to the VIP lounge, passengers can enjoy a comfortable and relaxing experience before their flight.

The service also provides assistance with baggage check-in and boarding passes, ensuring a seamless travel experience.

Lastly, an escort will guide the passenger to the boarding gate, making the process efficient and hassle-free.

Process Flow

A greeter meets passengers at a dedicated point to kick off the VIP service.

The staff then assists them through check-in and security checkpoints using exclusive lanes to save time.

Next, they escort passengers through the expedited emigration and customs process in the VIP express channel.

After that, the passengers are escorted to the VIP lounge where they can relax before being guided to the boarding gate when it’s time to depart.

Meeting Points at Shanghai Pudong Airport

After escorting passengers through the expedited emigration and customs process, staff meets them at dedicated points within Shanghai Pudong Airport‘s two terminals.

For Terminal 1, the meeting point is the "Shanghai Airport VIP Lounge" at the Departure Hall on the 3rd floor, near the J & K counter area close to gate No. 11.

In Terminal 2, the meeting spot is the "Shanghai Airport VIP Lounge" at the Departure Hall on the 3rd floor, near the F & G counter area close to gate No. 26.

Passengers should arrive at these designated locations to be guided to the VIP lounge and their boarding gate.

Meeting Points at Hongqiao Airport

At Hongqiao Airport, the meeting points for the VIP service differ between the two terminals.

For Terminal 1, travelers should go to Meeting Point No. 6 at the Departure Hall on the 2nd floor near Gate No. 6.

In Terminal 2, the meeting point is the "VIP CLUB" located at the Departure Hall on the 3rd floor, in the B & C counter area near Gates 6 & 7.

Passengers should have their passport or ID card ready and provide their full name, passport information, arrival date, and flight details when meeting the VIP service representatives at these designated locations.

Required Documents and Information

To use the Airport VIP Channel Service, passengers must have their passport or ID card ready.

Plus, they’ll need to provide their full name, passport information, arrival date, and flight details. This ensures a seamless experience from start to finish.

The key requirements are:

  1. Valid passport or ID card
  2. Full name
  3. Passport information, arrival date, and flight details

With these documents and details in hand, travelers can enjoy the exclusive benefits of the Airport VIP Channel Service, including expedited customs and security, access to the VIP lounge, and personalized assistance throughout their departure journey.

Contact Information for Meeting Points

Travelers can reach out to the designated contact numbers for the meeting points at the different airport terminals.

At Shanghai Pudong Airport Terminal 1, the contact number is +86 21 68346106 for the "Shanghai Airport VIP Lounge" in the Departure Hall on the 3rd floor.

For Terminal 2, the contact is +86 21 68340505 for the "Shanghai Airport VIP Lounge" in the Departure Hall on the 3rd floor.

At Shanghai Hongqiao Airport Terminal 1, the contact is +86 21 22342133 for the No. 6 Meeting Point in the Departure Hall on the 2nd floor.

For Terminal 2, the contact is +86 21 22382810 for the "VIP CLUB" in the Departure Hall on the 3rd floor.

Cancellation Policy

According to the provided information, travelers can take advantage of a free cancellation policy up to 12 hours in advance for a full refund.

This policy offers the following benefits:

  1. Flexibility: Travelers can easily adjust their plans without incurring any penalties.

  2. Convenience: The full refund option ensures that travelers can recoup their investment if their plans change.

  3. Peace of mind: Knowing that they can cancel without financial consequences allows travelers to book with confidence.

This cancellation policy adds to the overall value of the Airport VIP Channel Service, giving travelers greater control over their travel arrangements.

Frequently Asked Questions

Can I Use This Service for Domestic Flights?

No, this service cannot be used for domestic flights. The service is specifically designed for international departures and provides exclusive access to expedite customs and passport control processes for passengers.

Is Assistance Provided for Navigating the Airport?

Yes, the service provides assistance navigating the airport. This includes help with check-in, security, emigration, and escorting passengers to the VIP lounge and boarding gate.

Can I Upgrade to a Higher-Class Lounge Access?

You can upgrade your lounge access by contacting the service provider. They may offer higher-class lounges for an additional fee, providing more amenities and a more exclusive experience. The availability and cost of upgrades will depend on the specific service.

Can I Bring My Family or Friends to Use This Service?

Yes, this service allows travelers to bring their family and friends. The private group experience accommodates additional guests, providing a seamless and exclusive experience for the entire party.

Is There a Minimum or Maximum Group Size Requirement?

There’s no minimum or maximum group size requirement. Travelers can enjoy the private group experience with the service’s English and Chinese-speaking hosts, regardless of the number in their party.

The Sum Up

The Airport VIP Channel Service offers a premium travel experience for international departures. It includes expedited customs and passport control, a comfortable VIP lounge, and personalized assistance. With a flexible cancellation policy, travelers can adjust their plans without worry. This exclusive service ensures a seamless and convenient airport experience, making it an attractive option for those seeking a more luxurious departure.