The Astronomical Observation Tour in Teide, Tenerife, provides stargazers with a unique opportunity to explore the night sky. Operated by Tenerife Trips & Holidays, the tour offers a range of amenities, from dinner and beverages to optional telescope usage. While customer feedback suggests room for improvement, the provider has acknowledged these concerns, indicating a commitment to enhancing the overall experience. Whether you’re a seasoned astronomer or simply seeking a captivating outdoor adventure, this tour promises to unveil the wonders of the cosmos in a picturesque, high-altitude setting. Intrigued? There’s more to discover about this enticing stargazing experience.
Good To Know
- The Astronomical Observation Tour in Teide, Tenerife is operated by TENERIFE TRIPS & HOLIDAYS, accommodating up to 30 participants on Wednesdays, Fridays, and Sundays (German option).
- The tour provides an optimal environment for astronomical observations due to the Teide’s elevation exceeding 7,000 feet and clear skies, but has limited accessibility.
- The tour includes dinner, beverages, and an optional telescope usage for an additional fee of €10 per person, though customer feedback suggests mixed reviews on the dining experience.
- Participants are advised to dress warmly, wear comfortable shoes, and bring a flashlight or headlamp due to the high altitude environment and evening temperatures.
- The booking process involves selecting a pickup location from Puerto de la Cruz, Los Cristianos, Playa las Américas, or Costa Adeje, with the tour starting promptly at 3:00 PM.
Overview of the Tour
The Astronomical Observation Tour in Teide, Tenerife offers travelers a chance to explore the night skies from the island’s renowned stargazing location.
The tour is operated by TENERIFE TRIPS & HOLIDAYS and can accommodate up to 30 participants. It’s available on Wednesdays and Fridays, with a German-language option on Sundays.
The tour includes dinner, beverages, and telescope usage for an additional fee. Pickup is available from several locations, with a start time of 3:00 PM.
While the tour has received mixed reviews, the provider acknowledges issues with telescope availability and has apologized for customer dissatisfaction.
Warm clothing is recommended due to the evening temperatures at the Teide site.
You can also read our reviews of more tours and experiences in Tenerife.
Location and Accessibility
Teide, Tenerife’s renowned stargazing location, sits at an elevation of over 7,000 feet above sea level. This high-altitude vantage point provides an optimal environment for astronomical observations, with clear skies and minimal light pollution.
However, the tour’s accessibility may be a concern, as it’s not wheelchair-friendly. Participants outside the designated pickup locations in Puerto de la Cruz, Los Cristianos, Playa las Américas, and Costa Adeje must make their way to the nearest pickup point, which could be inconvenient for some travelers.
Plus, the tour operates on Wednesdays and Fridays, with German language availability on Sundays, subject to availability. Visitors should plan accordingly and dress warmly due to the cooler evening temperatures at this elevated site.
Tour Inclusions and Pricing
The Astronomical Observation Tour includes a dinner, bottled water, soda/pop, and alcoholic beverages for participants.
While telescope usage is included in the tour, there’s an additional €10 charge per person.
The tour offers the following inclusions:
- Dinner
- Bottled water
- Soda/pop and alcoholic beverages
However, the reviews indicate that the availability of telescopes has been a common issue, and the quality of the restaurant food has been criticized.
Pickup and Start Time
Participants can be picked up from four different locations: Puerto de la Cruz, Los Cristianos, Playa las Américas, and Costa Adeje. Those outside these areas must go to the nearest pickup point. The tour starts at 3:00 PM.
Pickup Location | Included |
---|---|
Puerto de la Cruz | Yes |
Los Cristianos | Yes |
Playa las Américas | Yes |
Costa Adeje | Yes |
Outside the listed areas | No, must go to nearest pickup |
The tour begins promptly at 3:00 PM, so participants are advised to arrive on time to ensure the smooth start of the astronomical observation experience.
Customer Feedback Highlights
Customers provided mixed reviews for the Astronomical Observation Tour in Teide, Tenerife.
While some praised the sunset views and the guide’s performance, others were disappointed that the experience didn’t meet their expectations.
The main complaints centered around three key issues:
- Lack of telescopes available for stargazing, which was a core part of the tour.
- Poor quality of the dinner served at the restaurant.
- Overall disappointment with the experience not aligning with the promotional materials.
The tour provider acknowledged the issues with telescope availability and apologized for the customer dissatisfaction, indicating that improvements were underway to address these concerns.
Host Acknowledgment and Apologies
The tour provider acknowledged the issues with telescope availability and apologized for the customer dissatisfaction, indicating that improvements were underway to address these concerns.
In their response, the company expressed regret over the unmet expectations and committed to enhancing the telescope offerings to ensure a more satisfactory stargazing experience.
They recognized the importance of providing the advertised amenities and pledged to work on bettering the overall tour experience.
The host’s acknowledgment and apologies suggest a willingness to learn from the feedback and make necessary adjustments to improve customer satisfaction going forward.
Recommendations for Participants
Given the evening temperatures at the Teide location, visitors are recommended to dress warmly and bring appropriate clothing for the cooler conditions.
To ensure a comfortable experience, the tour organizers suggest that participants:
- Pack extra layers like jackets, gloves, and hats to keep warm during the chilly night.
- Wear comfortable, sturdy shoes suitable for walking on uneven terrain.
- Bring a small flashlight or headlamp to navigate in the dark.
Plus, participants should be prepared for the high altitude environment and potential changes in weather.
Following these recommendations will help ensure a more enjoyable and successful astronomical observation tour at Teide, Tenerife.
Booking and Confirmation Process
Booking the Astronomical Observation Tour in Teide, Tenerife is straightforward. The tour is available on Wednesdays and Fridays, with German tours offered on Sundays, subject to availability.
Travelers can choose from pickup locations in Puerto de la Cruz, Los Cristianos, Playa las Américas, and Costa Adeje. Those outside these areas must go to the nearest pickup point.
The tour starts at 3:00 PM, and participants receive confirmation upon booking. It’s important to dress warmly due to the evening temperatures.
However, the tour isn’t wheelchair accessible. Travelers should be aware that telescope usage has an additional fee of €10 per person.
Frequently Asked Questions
Is There Any Age Restriction for the Tour?
The tour doesn’t mention any age restrictions. It’s likely open to all ages, though some activities like telescope usage may have limits or require parental supervision for younger participants.
Can I Bring My Own Telescope or Binoculars?
Participants can bring their own telescopes or binoculars for the tour, but there’s an additional fee of €10 per person to use the provided telescopes. The tour operator doesn’t allow outside equipment on the tour.
Are There Any Discounts or Special Offers Available?
The tour provider doesn’t offer any discounts or special offers. However, they do provide telescope usage for an additional €10 per person, which could be a cost-effective option if you don’t want to bring your own equipment.
How Long Does the Tour Typically Last?
The tour typically lasts around 4-5 hours. It starts at 3:00 PM and includes dinner, drinks, and telescope usage, though there may be limited telescope availability per the customer feedback summary.
Can I Get a Refund if I Need to Cancel My Booking?
According to the information provided, the tour operator’s cancellation policy is not explicitly stated. Travelers should contact TENERIFE TRIPS & HOLIDAYS directly to inquire about their refund options should they need to cancel their booking.
The Sum Up
The Astronomical Observation Tour in Teide, Tenerife, offers a unique stargazing experience. While it includes dinner and beverages, customers have voiced concerns about telescope availability and dining quality. The provider acknowledges the feedback and aims to make improvements. Participants should book in advance and be prepared for potential issues, but the tour still provides an opportunity to enjoy breathtaking sunset views atop Teide.
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