When arriving in Atlanta, travelers seeking a premium transportation experience can turn to Executive SUV. This service provides air-conditioned luxury vehicles driven by professional chauffeurs who monitor flights in real-time to ensure timely pickups. Catering to flexible schedules, the 24/7 service includes gratuities and promises a seamless journey, whether heading downtown or to other destinations. While the service’s focus on comfort and convenience is clear, the true value lies in the exceptional customer support that sets it apart from typical ground transportation options.
Key Points
- Burton Transit offers private chauffeur-driven transportation in executive SUVs for arrivals at Hartsfield-Jackson Atlanta International Airport.
- The service operates 24/7 year-round with flexible pickup and drop-off times to accommodate travelers’ needs.
- Prices start at $87.50 per person, with gratuities included and infant seats available.
- Customers can expect a comfortable ride with air-conditioning and professional chauffeurs providing a seamless transportation experience.
- The service has mixed reviews, with some positive feedback highlighting timely and courteous service, while a negative review cites a driver no-show.
Service Overview
Atlanta Arrival Chauffeur Driven Transport by Executive SUV is a service provided by Burton Transit.
It’s located in Atlanta, USA and has an overall rating of 3.5/5 from 3 reviews. The service costs from $87.50 per person, with the price varying by group size.
It offers 24/7 customer service, air-conditioned vehicles, flight tracking, and private transportation with a professional chauffeur. Gratuities are included, and infant seats are available.
However, the service isn’t wheelchair accessible. Pickup is from Hartsfield-Jackson Atlanta Intl Airport, with an alternative meeting point at the Domestic Terminal in College Park.
The service is available from April 11, 2020 to December 8, 2025, with flexible booking and cancellation policies.
You can also read our reviews of more tours and experiences in Atlanta.
Key Features and Inclusions
The service offers a range of convenient features and inclusions.
Customers can expect a 24/7 live customer service team to assist them. The air-conditioned vehicle provides a comfortable ride, and flight tracking ensures timely pickups.
The private transportation with a professional chauffeur offers a seamless experience. Trip reminders and notifications keep travelers informed, while gratuities are included for convenience.
Infant seats and stroller accessibility cater to families, though the service isn’t wheelchair accessible.
Pickup and Drop-off Details
From the Hartsfield-Jackson Atlanta International Airport, customers can be picked up curbside at the Domestic Terminal in College Park, Georgia.
The end point for this chauffeured service is downtown Atlanta. Customers should confirm the exact pickup time with the local provider in advance, as the service operates 24/7.
Pickup is curbside only, and a meet-and-greet isn’t included. While the service isn’t wheelchair accessible, it does offer infant seats and is stroller-friendly.
Detailed pickup and drop-off information is provided to customers upon booking to ensure a smooth arrival experience in the city.
Operating Hours and Availability
This 24/7 service is available for travel dates from April 11, 2020 through December 8, 2025. Guests can book rides on the service any day of the week, around the clock.
The operating hours for this Atlanta airport transportation are as follows:
- Monday – Sunday: 12:00 AM – 11:59 PM
- The service is available 365 days a year.
- Pickup and drop-off times can be confirmed with the local provider in advance.
This flexibility allows travelers to schedule their transport at their convenience, whether arriving or departing Atlanta.
Booking and Cancellation Policy
Customers receive confirmation at the time of booking for the Atlanta Arrival Chauffeur Driven Transport service.
Booking through this provider allows for free cancellation up to 24 hours prior to the scheduled experience. Travelers can also take advantage of the reserve now and pay later option.
Plus, the company offers a lowest price guarantee, ensuring customers receive the best deal.
With these flexible booking policies, travelers can plan their Atlanta arrival with confidence, knowing they can make changes if needed without incurring additional costs.
The provider aims to deliver a seamless and hassle-free transportation experience from the airport to downtown Atlanta.
Customer Feedback and Ratings
The customer feedback for the Atlanta Arrival Chauffeur Driven Transport service paints a mixed picture, with both praise and criticism from past users.
According to the available reviews, the service has an overall rating of 3.5/5 based on 3 reviews.
The positive reviews highlight the timely, courteous, and professional service provided, as well as the pleasant experience.
However, one negative review indicates that the driver didn’t show up, and the backup driver was delayed by 35 minutes, leading the customer to request a refund.
To summarize the key customer feedback:
- Timely, courteous, and professional service
- Pleasant experience
- Driver no-show, backup delayed 35 minutes
- Refund requested due to service issues
About the Provider
Burton Transit, the provider of the Atlanta Arrival Chauffeur Driven Transport service, consistently offers private transportation with professional chauffeurs.
Their 24/7 live customer service team ensures a seamless experience for travelers. With air-conditioned vehicles, flight tracking, and trip reminders, Burton Transit prioritizes convenience and reliability.
Travelers can also take advantage of gratuities included, as well as the availability of infant seats and stroller access.
While the service isn’t wheelchair accessible, Burton Transit strives to meet the diverse needs of its customers.
With a focus on quality and customer satisfaction, the provider aims to deliver an exceptional chauffeur-driven transport experience in Atlanta.
Things To Known
What Is the Maximum Group Size for This Service?
The maximum group size for this service is not explicitly stated. However, the price varies by group size, suggesting the service can accommodate groups of different sizes. It’s best to check with the provider for the specific group size details.
Are Water and Snacks Provided in the Vehicle?
The service doesn’t explicitly mention providing water or snacks in the vehicle. Most similar chauffeur services leave this up to the passengers’ discretion, so they likely don’t automatically include complimentary refreshments.
Can the Driver Assist With Luggage?
The driver can typically assist with loading and unloading passengers’ luggage. They’ll handle all bags and ensure they’re securely placed in the vehicle. However, it’s best to confirm the specific services offered when booking the transport.
Is the Chauffeur Uniformed?
The chauffeur will typically be dressed in a professional uniform, such as a suit or a collared shirt and tie. This helps to provide a polished and high-quality transportation experience for passengers.
What Is the Average Wait Time for the Backup Driver?
According to the reviews, the backup driver was delayed by 35 minutes. The service give you timely transportation, but in this case, the backup driver’s delay resulted in an unsatisfactory experience for the customer.
Sum Up
Atlanta Arrival Chauffeur Driven Transport by Executive SUV offers a premium travel experience for those arriving in Atlanta. With a focus on comfort and convenience, the service provides air-conditioned SUVs driven by professional chauffeurs who ensure timely pickups. Operating 24/7, the service caters to travelers with flexible scheduling and exceptional customer support, making for a seamless journey to downtown or other destinations.
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