AURA Experience at Notre-Dame Basilica and Guided Cruise

The AURA Experience at Notre-Dame Basilica offers visitors a captivating 90-minute multi-sensory performance. Combining mesmerizing lighting and music with bilingual commentary, the show immerses attendees in the rich history and grandeur of this iconic Montreal landmark. While praised for its breathtaking atmosphere, some have noted confusion regarding meeting locations and scheduling. Those seeking to enhance their experience can opt for a guided cruise, providing scenic views and a deeper understanding of the basilica’s past. With tickets priced at $71.97 per person, the AURA Experience promises a truly unique exploration of one of Canada’s most renowned cathedrals. What else might visitors discover during this mesmerizing journey?

Good To Know

Key Points:

• The AURA experience at the Notre-Dame Basilica offers a 90-minute multi-sensory performance featuring mesmerizing lighting, music, and bilingual commentary.
• The guided cruise is not wheelchair accessible but stroller-friendly, with the ticket redemption located a 5-minute walk from the basilica.
• Positive reviews highlight the unique light show, breathtaking atmosphere, and informative guided tour, while negative reviews mention confusion with meeting location and lack of showtime notifications.
• Ticket availability and scheduling conflicts have been reported issues, and it is recommended to confirm details prior to booking.
• The cruise portion of the experience has received mixed feedback, with suggestions to enhance the historical context and better connect it to the AURA show at the basilica.

Experience Overview

Attending the AURA experience at the iconic Notre-Dame Basilica in Montreal offers visitors a captivating multi-sensory performance.

This 90-minute guided cruise immerses guests in the breathtaking atmosphere of the historic landmark. Rated 4.1 out of 27 reviews, the AURA experience combines mesmerizing lighting, music, and commentary in French and English.

Priced from $71.97 per person, the activity isn’t wheelchair accessible but welcomes strollers and service animals.

While food and drinks aren’t included, the experience provides a unique opportunity to explore the Basilica and enjoy scenic views from the cruise.

Customers highlight the impressive light show and informative guided tour, though some note issues with meeting locations and scheduling conflicts.

Meeting and Pickup Details

For the AURA experience, visitors meet at the Notre-Dame Basilica, located at 110 Notre-Dame Street West in Montreal.

The ticket redemption point is at 200 R. de la Commune O, approximately a 5-minute walk from the basilica.

The experience isn’t wheelchair accessible, but it’s stroller accessible and allows service animals.

The closest public transportation options include the Bonaventure metro station and nearby bus stops.

Importantly, the AURA experience allows free cancellation up to 24 hours before the start time.

Customer Feedback Highlights

Travelers offer a mix of positive and negative feedback regarding the AURA experience at the Notre-Dame Basilica. On the positive side, many comment on the unique light show, breathtaking atmosphere, and informative guided tour. Customers highlight the impressive combination of music and lighting during the AURA experience. However, some issues were noted, such as problems with meeting location and showtime notifications, as well as a perceived lack of detail and connection between the AURA experience and the guided cruise. Scheduling conflicts and event cancellations were also sources of frustration for some.

Positive Experiences	Negative Experiences
Unique light show	Issues with meeting location
Breathtaking atmosphere	Lack of showtime notifications
Informative guided tour	Cruise lacking in detail
Impressive music and lighting	Scheduling conflicts
Spectacular views from cruise	Event cancellations

Positive Experiences

The AURA experience at the Notre-Dame Basilica wows visitors with its unique light show and breathtaking atmosphere.

Customers highlight the impressive combination of music and lighting, creating a truly immersive experience. The guided tour is informative, providing valuable insights into the history and architecture of the iconic basilica.

Plus, the spectacular views from the accompanying cruise leave a lasting impression on travelers. Many reviewers praise the overall uniqueness of the AURA experience, noting it as a must-see attraction for anyone visiting Montreal.

The combination of the light show and guided cruise creates an unforgettable experience for visitors.

Negative Experiences

However, some customers have reported issues with the meeting location and showtime notifications.

They’ve found the meeting point at 200 R. de la Commune O to be confusing, as it’s different from the departure point at the Notre-Dame Basilica.

Plus, some customers felt they weren’t adequately notified about changes to the AURA experience schedule, leading to scheduling conflicts.

While the cruise generally provides scenic views, a few travelers felt it lacked detailed historical context and connection to the AURA experience.

Ticketing Considerations

Customers have reported confusion regarding ticket locations and timing for the AURA experience at the Notre-Dame Basilica.

The AURA experience may not be available on certain days, affecting combo ticket holders. This has led to scheduling conflicts and a lack of communication from the organizers regarding event cancellations.

To avoid these issues, it’s recommended that travelers confirm showtimes and ticket details prior to booking.

Reaching out to customer service for clarifications about the experiences and schedules can also help ensure a smooth and enjoyable visit to the AURA experience and guided cruise.

Cruise Experience Insights

According to the reviews, some travelers felt the cruise could provide more historical context and detail about the city.

While the AURA experience at the Notre-Dame Basilica was widely praised, the guided cruise portion of the offering received mixed feedback.

Recommendations for improvement include:

• Providing more information about the city’s landmarks and history during the cruise
• Better connecting the cruise experience to the AURA show at the Basilica
• Ensuring the cruise aligns with and complements the lighting and music showcase
• Encouraging guests to arrive early for the best viewing experience at the Basilica

Host Responses and Recommendations

The AML Cruises team actively responds to feedback, emphasizing customer satisfaction and offering information about rescheduling options for the AURA experience.

They acknowledge the issues raised by some customers regarding ticketing and scheduling. In their responses, the team encourages travelers to confirm showtimes and ticket details prior to booking to avoid confusion.

They also suggest contacting customer service for clarifications on experiences and schedules. This proactive approach aims to address concerns and ensure a smooth experience for future visitors.

Frequently Asked Questions

Can I Purchase Tickets on the Day of the Experience?

The review indicates you can purchase tickets on the day of the experience. However, it’s recommended to book in advance as availability may be limited, and there have been reports of confusion around ticketing and schedules.

Is the Cruise Suitable for Families With Young Children?

The cruise could be suitable for families with young children, though stroller accessibility may be limited. Parents should consider the 90-minute duration and whether their children will remain engaged throughout the experience.

Are There Any Discounts or Bundle Packages Available?

The website indicates there are bundle packages available, but specific discount details are not provided. Customers should check the website or contact customer service to inquire about any current deals or promotions for this experience.

Can I Bring My Own Food and Drinks on the Cruise?

No, you can’t bring your own food and drinks on the cruise. The experience includes admission to the AURA light show, but food and drinks are not provided. Travelers will need to purchase refreshments separately if desired.

What Is the Dress Code for the AURA Experience?

There’s no strict dress code for the AURA experience. Visitors can wear comfortable, casual attire. However, it’s recommended to dress appropriately for a cultural event held in a religious setting.

The Sum Up

The AURA Experience at Notre-Dame Basilica offers a captivating multi-sensory performance, though attendees should confirm meeting details beforehand. The guided cruise provides scenic views and historic insights, complementing the basilica experience. While the atmosphere is praised, visitors should be aware of potential accessibility and scheduling challenges. The AURA Experience and cruise provide a unique way to explore the iconic Notre-Dame Basilica.