This review explores a private transportation service to Bacalar Lagoon, a popular day trip destination for cruise passengers docked at Costa Maya. While we haven’t personally taken this exact trip, we’ve gathered insights from travelers and the available details to give you a clear picture of what to expect.
What we like about this experience include the comfort of a modern private vehicle capable of accommodating up to 13 passengers, and the flexibility it offers. You can decide your own pace and timing, which suits travelers who prefer a more personalized, relaxed day rather than a rigid tour schedule.
A potential drawback is that this service is strictly transportation, not a guided tour. So, if you’re expecting a lot of commentary or planned activities, you’ll need to arrange those separately.
This experience is best suited for groups who want easy, private access to Bacalar Lagoon without the hassle of coordinating transport on their own. It’s especially appealing for travelers who value comfort and flexibility but are comfortable exploring independently once at the lagoon.
Key Points

- Private, comfortable transportation for up to 13 people offers flexibility and a relaxed pace.
- Pick-up and drop-off are conveniently located outside the Costa Maya port complex.
- The cost per group makes it a good value for groups wanting private transport.
- Timing flexibility allows you to customize your day at Bacalar Lagoon.
- Note: The service does not include guided activities or tours at the lagoon.
- The experience has mixed reviews, with some noting issues like early return and limited interaction.
An Honest Look at the Private Transport to Bacalar Lagoon

When considering a trip to Bacalar Lagoon from Costa Maya, the key factor is how you like to travel. This service offers a modern, comfortable private vehicle that fits up to 13 passengers. For groups or families seeking a hassle-free way to reach Bacalar and explore on their own schedule, this setup has clear advantages.
You can also read our reviews of more boat tours in Costa Maya
The Journey and Logistics
One of the first details to note is the meeting point: outside the Costa Maya port complex, specifically at DELISUPER COSTAMAYA, a short walk or trolley ride from your cruise ship. The driver or tour guide will be waiting with a sign bearing your name and the Eco Experience logo. The company’s focus is strictly on transportation, so once you’re at Bacalar Lagoon, you’re free to spend as much or as little time there as you like.
The duration is approximately 4 to 6 hours, which provides enough time for a leisurely visit. The price is listed at $599 per group, covering up to 13 people. When split among a full group, that’s a very reasonable cost considering private transport.
Why the Price Matters
Compared to organized excursions that include guides, activities, and sometimes meals, this private ride is about transportation flexibility. It’s ideal if you already have a plan at Bacalar or want to explore on your own. Travelers who prefer guided tours might find this too basic, but those seeking independence may appreciate the control.
What at Bacalar Lagoon?
While the transportation is the star, Bacalar itself is renowned for its stunning views. The lagoon’s crystal-clear waters, stretching over five shades of blue, are a highlight for many visitors. You might find yourself swimming, taking photos, or just relaxing in this peaceful setting. The review from Phuong_N mentions that the captain was friendly and that the lagoon was beautiful, which echoes what many travelers love about Bacalar.
A Caveat: The “Excursion” Confusion
A common point of confusion is that this service is not an organized tour that includes activities or guided commentary. One reviewer noted that the driver took them back to the dock 30 minutes early during a two-hour excursion, which caused some frustration. It’s worth clarifying that this service is solely for transportation, and any activities like boat trips or guided explorations need to be booked separately.
You can also read our reviews of more private tours in Costa Maya
Timing and Group Size
The timing is flexible, but it’s crucial to coordinate with your driver or guide to avoid early returns, as some reviews have indicated. The group size of up to 13 makes it ideal for small to medium groups, ensuring you won’t have to share transportation with strangers if you prefer privacy.
The Overall Value
For roughly $600, you get a private vehicle that can be tailored to your schedule—something not easily matched by larger tour operators. The cost effectiveness increases if you’re traveling with a group, as costs are split. However, the service’s value depends on your expectations; if you’re looking for a guided experience, this isn’t it.
Who Should Consider This Trip?

This private transportation service is perfect for families or friends traveling together who want a flexible, private, and comfortable way to reach Bacalar Lagoon. It’s also suitable for those who like to DIY their day, exploring at their own pace without the constraints of a bus or guided tour schedule.
Travelers seeking detailed commentary or guided activities will need to look elsewhere. But if your goal is simply to arrive at Bacalar in comfort and leave your schedule open, this service offers a straightforward solution.
Final Thoughts

In the end, this private ride to Bacalar Lagoon from Costa Maya offers the ability to explore at your own pace in a comfy vehicle, which is a big plus for groups wanting independence. While it’s not a guided tour, it provides the essential transportation, freeing you to enjoy the lagoon’s famed beauty.
Be aware that some travelers have experienced early returns or limited interaction, so clear communication with your driver about your schedule is essential. If you want a private, flexible way to visit Bacalar without the fuss of booking multiple services or navigating unfamiliar transport, this could be a good fit.
However, for those craving guided insights or activities included in the price, consider supplementing this service with additional bookings. Remember, the real highlight here is the stunning views and serene waters of Bacalar, which are well worth the trip.
Frequently Asked Questions
Does this tour include a guided tour of Bacalar Lagoon?
No, this service is strictly transportation. You will be driven to Bacalar Lagoon but will need to organize your own activities once there.
Where do I meet the driver for pickup?
You meet the driver just outside the Costa Maya port complex at DELISUPER COSTAMAYA, a short walk or trolley ride from your cruise ship.
Can I customize the timing of my trip?
Yes, the trip is flexible in duration, approximately 4 to 6 hours, and you can coordinate your departure and return times with your driver.
What if I want to leave earlier than planned?
While you can typically adjust your schedule, some reviews mention early returns. Clear communication with your driver about your preferred timing is essential.
Is the price of $599 good value?
For private transportation accommodating up to 13 people, the price is reasonable. It becomes especially good value for groups who want privacy and flexibility.
Are there any additional costs I should expect?
The listed price covers transportation only. Any activities at Bacalar Lagoon, such as boat rides or guided tours, are not included and need to be booked separately.
This private transportation service to Bacalar Lagoon offers a practical way to get there comfortably and independently. While it lacks guided commentary, it rewards travelers with the chance to explore at their own pace, taking in the lagoon’s famous blue waters without feeling rushed. If independence, privacy, and scenic views top your list, this might just be the way to go.
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