If you’re considering a day trip from Calgary into the heart of the Canadian Rockies, the Banff: Gondola, Hot Spring, and Three Lakes Tour offers a pretty comprehensive taste of what this stunning national park has to offer. It’s designed to pack in a lot—mountain vistas, hot springs, charming town life, and scenic lakes—often a good choice if you’re short on time but want to see the highlights.
What we really appreciate about this tour is the inclusion of authentic Banff experiences like riding the gondola and soaking in mineral waters, along with exploring some of the most beautiful lakes in the area. The guides seem knowledgeable, and the value for the price can be quite compelling for budget-conscious travelers.
On the flip side, this tour has a few quirks—mainly the potential for logistical hiccups and some variability in how the itinerary unfolds. If you’re someone who thrives on spontaneous discovery and flexible plans, some moments might feel a bit rushed or uncertain.
This experience is best suited for travelers who want a well-rounded, hassle-free introduction to Banff, especially if they appreciate guided tours that handle transportation and logistics while allowing some room for independent exploration.
Key Points

- Convenience & Coverage: Perfect for those wanting a full day of Banff highlights in one organized trip.
- Knowledgeable Guides: Guides are praised for their friendliness and expertise, making the journey more engaging.
- Scenic Highlights: From Sulphur Mountain’s panoramic views to peaceful lakes, the scenery is undeniably impressive.
- Variable Experience: Some guests reported last-minute itinerary changes and delays, so flexibility is key.
- Cost-Value Balance: The price is reasonable given the number of stops and included transportation, but additional costs like hot springs tickets are extra.
- Small Group Feel: With a maximum of 14 travelers, the tour avoids the crowds of larger bus excursions.
The Itinerary in Detail
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Banff Gondola – Soaring Above the Rockies
The tour kicks off with a ride on the Banff Gondola to Sulphur Mountain. From the gondola cabin, you’ll get sweeping views of six mountain ranges, the Bow Valley, and tiny Banff itself. This vantage point is truly one of the finest in the park, offering photo opportunities that are hard to beat.
While admission isn’t included, many travelers find that paying the roughly $60-$75 CAD for the gondola ticket is worth it for the breathtaking vistas. We loved the way the gondola ride itself feels both modern and smooth, making it accessible even for those who aren’t big on heights.
Banff Upper Hot Springs – A Soothing Interlude
Next, the tour stops at the Banff Upper Hot Springs. Here, visitors can soak in thermal mineral waters while being surrounded by mountain scenery. The experience is relaxing and offers a nice break from walking or sightseeing.
Tickets for the hot springs cost around $10-$16.50 CAD, so plan for that additional expense if soaking is a priority. Several reviews mention that it’s a perfect way to unwind, especially after a morning of busy sightseeing.
Banff Town – Charm in Every Corner
A stroll through Banff’s town center is next on the agenda. The town’s boutique shops, cozy cafés, and historic buildings make it a pleasant stop. In about 1 hour, you can enjoy some shopping or sip coffee while soaking in mountain views.
Travelers appreciate this part of the tour for its authentic mountain-town vibe and the chance to pick up souvenirs. Just be aware that this stop is relatively brief, so if you’re keen to explore more deeply, you might want to plan extra time on your own.
Lake Minnewanka – Among the Largest & Most Scenic Lakes
The next stop is Lake Minnewanka, the largest glacial lake in Banff. During the approximately 1 hour 20 minutes there, options include taking a boat cruise to Devil’s Gap, renting a canoe or kayak, or simply walking along the lakeshore.
The lake’s stunning vistas are a highlight of the trip, and many guests rave about its serenity. One reviewer mentioned that the scenery was “stunning,” making it clear that this is a real photographic gem. The boat cruise isn’t included, so budget around $30 CAD if you want to explore that option.
Two Jack Lake & Johnson Lake – Lakeside Relaxation & Water Fun
Two Jack Lake and Johnson Lake are both worth highlighting. Two Jack Lake offers a peaceful setting with emerald waters and a majestic backdrop of Mount Rundle—perfect for photos or just relaxing by the water.
Johnson Lake, with slightly warmer waters, is ideal for swimming, paddleboarding, and kayaking. Both lakes are included in the tour, allowing visitors to enjoy some outdoor activities or simply take in the mountain scenery.
Bow Falls & Surprise Corner – Iconic Banff Landmarks
The tour then visits Bow Falls, a narrow cascade along the Bow River. It’s only about 9 meters tall but has a wide, impressive flow that’s well worth a quick stop.
Not far from there, Surprise Corner provides a breathtaking overlook of the Fairmont Banff Springs Hotel, often called the “Castle in the Rockies.” This is arguably one of the most iconic views in Banff and a must-visit for photo enthusiasts.
Banff Town Sign – The Classic Photo Op
Finally, the tour wraps up with a stop at the Banff Town Sign, a quintessential photo spot at the town’s entrance. It’s a quick but fun way to commemorate your visit.
Practicalities & Considerations

Transportation & Group Size
All travel is in an air-conditioned vehicle, making long drives more comfortable, especially on hot days. With a maximum of 14 travelers, the group feels intimate enough for personalized attention but still lively enough for shared experiences.
Pricing & Additional Expenses
The $73.31 per person price covers transportation, parking fees, bottled water, and taxes. However, admission tickets to attractions like the gondola and hot springs are extra. Be prepared for the gondola fee (~$60-$75 CAD) and hot springs (~$10-$16.50 CAD). Many travelers find that these gates add up but still feel the overall experience offers good value.
Timing & Duration
Starting at 7:30 am, the tour lasts around 10 hours, so a full day of sightseeing. The pace is busy, with some stops lasting about an hour, though this can vary. Be ready for a long day, but also for a comprehensive snapshot of Banff’s best sights.
Review Highlights & Notable Downsides
Reviews show a broad spectrum of experiences. Many praise the knowledgeable guides and breathtaking scenery. One reviewer called their guide “charismatic,” while another appreciated the flexibility in rescheduling.
However, some feedback points to logistical issues—like last-minute itinerary changes and delays. One traveler was disappointed that they were told they’d visit Lake Louise and Moraine Lake but ended up at different lakes, which disrupted plans. Others mentioned delays due to the driver searching for additional passengers, affecting the flow of the day.
A concerning report describes an unprofessional guide who was rude and arrived late. While such experiences seem to be rare outliers, they highlight the importance of choosing reputable operators.
Who Should Consider This Tour?

This tour is ideal for travelers who want a balanced, guided experience with good scenery and local insight without the hassle of planning individual logistics. It’s well-suited for those who are okay with a busy schedule and some unpredictability, given the occasional itinerary change.
If you’re traveling on a budget but still want to see the highlights of Banff, this tour offers solid value—though you should budget extra for admissions and optional activities.
It’s perfect for first-time visitors or those with limited time who want a rundown of Banff’s most photogenic spots, especially if you appreciate comfortable transport and friendly guides.
Final Thoughts

This Banff Gondola, Hot Spring, and Three Lakes Tour provides a convenient, well-rounded way to see some of the park’s most iconic sights and hidden gems. The inclusion of scenic lakes, mountain views, and relaxing hot springs makes it a good choice for travelers seeking a mix of adventure and leisure.
The guides seem to make a difference—many reviews mention their knowledge and friendliness—which can really enhance your understanding and enjoyment of each stop. The tour’s value for money, especially considering the number of highlights included, is a real plus.
However, be prepared for some logistical variability and potential last-minute changes. If you’re flexible and open-minded, you’ll likely find this tour a memorable way to experience Banff’s natural beauty without the stress of self-guided planning.
FAQ

Is this tour suitable for families?
Yes, it’s generally suitable for most travelers, including families, especially those comfortable with a full day of sightseeing and outdoor activities.
Are admission tickets included?
No, most admission fees such as the gondola and hot springs are not included. You’ll need to purchase these separately if you want to go inside.
What should I bring?
Bring comfortable clothing, layers for changing weather, sunscreen, and water. If you plan to swim or boat, consider packing swimwear and towels.
Can I reschedule the tour?
Yes, the tour allows for rescheduling, as long as it’s done ahead of time. Several reviewers appreciated the flexibility.
What happens if the weather is bad?
The tour is weather-dependent; if canceled due to poor conditions, you’ll be offered a different date or a full refund.
Is this tour wheelchair accessible?
The data doesn’t specify, but since it involves walking and gondola rides, check directly with the provider for accessibility details.
To sum it up, this tour offers a practical, enjoyable way to experience Banff’s highlights with friendly guides and scenic stops. While some logistical hiccups do occur, most travelers will find the experience worthwhile—especially if they want an organized, memorable day in the mountains without the hassle of independent planning.
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