Brasilia International Airport (BSB) – Private Arrival Transfer

The private arrival transfer at Brasilia International Airport (BSB) give you travelers a convenient option for reaching their destination. Though the service includes ample waiting time and covers all necessary fees, recent customer reviews suggest significant reliability issues. Travelers should carefully consider the tradeoffs between the service’s benefits and the potential problems highlighted by past users. Ultimately, the decision to utilize this transfer service depends on one’s priorities and tolerance for potential hiccups during the airport pickup process.

About Your Stay

• This private arrival transfer service at Brasilia International Airport (BSB) offers 60 minutes of waiting time and includes all fees and taxes.
• The service provides a smooth and convenient travel experience with a private vehicle, but it is not wheelchair accessible.
• The booking process requires communication with the driver 6 hours prior to the ride and 24-hour advance notice for changes.
• Travelers are limited to one suitcase and one small carry-on per person, with restrictions on oversized luggage.
• The service has an overall rating of 1.0 based on two one-star reviews, indicating significant reliability concerns and customer dissatisfaction.

Service Overview

The private arrival transfer at Brasilia International Airport (BSB) includes 60 minutes of waiting time for airport pick-up.

This service provides private transportation with all fees and taxes included.

Travelers can expect a smooth and convenient experience from the moment they land at the airport until they reach their final destination.

The private transfer ensures a hassle-free start to their trip, allowing them to focus on their plans rather than navigating the logistics of transportation.

With this service, travelers can enjoy the comfort and privacy of a private vehicle tailored to their needs.

Pickup and Communication

Drivers’ contact information is provided to travelers 6 hours prior to their ride. This allows them to communicate directly with the driver if needed.

The specific meeting location is sent 2 hours before the ride, ensuring both the traveler and driver know exactly where to meet.

Changes or updates to the ride must be made at least 24 hours before the scheduled pickup time. This gives the provider enough time to accommodate the request.

The transfer service aims to offer a seamless and reliable experience for travelers arriving at Brasilia International Airport.

Luggage Policy

A maximum of 1 suitcase and 1 small carry-on per traveler is allowed for this private arrival transfer service.

Oversized luggage like surfboards, golf clubs, and bikes may have restrictions, so travelers should inquire before their trip.

Infant seats are available upon request, subject to availability.

This policy is in place to ensure a smooth and comfortable transportation experience for all passengers.

Travelers are advised to pack light and consider the luggage limitations when planning their trip to Brasilia.

Accessibility and Participation

This private arrival transfer service isn’t wheelchair accessible, but it’s stroller accessible.

Service animals are allowed on this transfer.

On top of that, the service is located near public transportation, making it convenient for most travelers to participate.

The overall experience is a private tour/activity, catering to individual needs and preferences.

• Service isn’t wheelchair accessible, but stroller accessible
• Service animals are allowed
• Service is located near public transportation

Customer Reviews

The customer reviews for this private arrival transfer service at Brasilia International Airport paint a concerning picture. With only two reviews, both of which are one-star, the overall rating stands at a dismal 1.0. One review describes the experience as a "Complete scam," stating that there was "No contact from the operator" and "nobody to meet us at the airport." The lack of positive reviews and the severity of the negative feedback suggest significant issues with this service that potential customers should consider carefully.

Review Count	5 Stars	4 Stars	3 Stars	2 Stars	1 Star
2	0	0	0	0	2

Service Reliability

Considering the overwhelmingly negative customer reviews, the service reliability of this private arrival transfer at Brasilia International Airport appears highly questionable.

The reviews suggest a complete lack of communication and coordination, with travelers reporting no contact from the operator and nobody to meet them at the airport.

Further, the service seems prone to issues such as:

• No-shows or missed pickups
• Significant delays in transportation
• Potential for lost or misplaced luggage
• General unreliability in delivering on promised services

Given the severity of the customer complaints, prospective travelers should approach this private transfer option with caution and consider alternative transportation arrangements to ensure a smooth and dependable airport arrival experience.

Booking Considerations

Given the concerning issues with service reliability, prospective travelers should carefully consider the booking process for this private arrival transfer at Brasilia International Airport. Drivers’ contact information is only provided 6 hours before the ride, and changes or updates must be made at least 24 hours in advance. Plus, the luggage policy may restrict oversized items. Travelers should be aware that the service is not wheelchair accessible, though stroller access is available. The troubling reviews underscore the need for caution when booking this transfer. The following table outlines key booking considerations:

Consideration	Details
Communication	Driver info 6 hrs prior, updates 24 hrs before
Luggage	1 suitcase, 1 carry-on per person
Accessibility	Not wheelchair accessible, stroller access
Reviews	2 one-star reviews, "complete scam"
Reliability	Concerning issues reported by past travelers

Questions About Your Stay

What Is the Cancellation Policy for the Private Transfer?

The cancellation policy is not clearly stated in the provided information. Travelers should inquire about the cancellation policy with the service provider before booking to understand the terms and conditions.

Is There a Way to Track the Driver’s Arrival at the Airport?

Unfortunately, the service overview does not provide any information about tracking the driver’s arrival at the airport. Customers will need to rely on the communication from the provider regarding the driver’s location and estimated time of arrival.

Can I Request a Specific Type of Vehicle for the Transfer?

Travelers can generally request a specific type of vehicle for their private transfer. However, availability and additional fees may apply. It’s best to inquire about vehicle options and any associated costs when booking the transfer service.

Is There a Surcharge for Late Night or Early Morning Transfers?

The service does not mention any surcharge for late night or early morning transfers. The price quoted appears to be a flat rate regardless of the time of arrival.

How Do I Provide Special Instructions for the Driver?

To provide special instructions for the driver, travelers can contact the operator at least 24 hours before the ride. The operator will relay any additional details or requests to the driver.

Final Verdict On This Stay

The Private Arrival Transfer at Brasilia International Airport (BSB) offers convenience, but recent reviews suggest significant reliability and communication issues. Customers should exercise caution, as the service has been plagued by no-shows and poor coordination from the provider. While the transfer includes generous wait time and covers fees, the lack of dependability makes it a risky option for travelers seeking a stress-free airport arrival experience.