Traveling from Cancun to Holbox is often seen as an adventure — not just because of the destination, but because of how you get there. We’ve taken a close look at the private transfer service offered by STP Caribe that promises a smooth, all-inclusive journey from Cancun International Airport directly to your hotel on Holbox Island. If you’re considering this option, here’s everything you need to know, based on reviews, prices, and the practicalities of the trip.
What immediately catches our eye about this service is its high rating — a perfect 5.0 from over 100 reviews, with 98% of travelers recommending it. That’s no small feat in the world of airport transfers. Travelers love the ease of pickup at the airport, the comfort and cleanliness of the vehicle, and the professionalism of the drivers. On the flip side, potential travelers should keep in mind that this is a private transfer designed for up to 2 people at the listed price, which might seem steep but can offer excellent value if you’re after comfort and convenience.
This transfer is best suited for those who value a stress-free start or end to their trip — especially families, couples, or small groups who want to avoid the hassle of shared shuttles or complicated logistics. If you’re traveling with a lot of luggage or simply want to start your vacation without a hitch, this service makes a lot of sense. Just be aware that the price is per group, so larger parties might need to arrange for additional seats.
Key Points

- All-inclusive service with ferry tickets and island taxi ensures a seamless door-to-door experience.
- Highly rated for professionalism, cleanliness, and punctuality.
- Clear instructions at Cancun Airport help avoid confusion and scams.
- Pricing is around $396 for up to 2 people, offering good value for a private, direct transfer.
- Multiple reviews highlight friendly drivers who go above and beyond, including bottled water and towels.
- The approximately 2-hour journey combines convenience with comfort, allowing travelers to relax en route.
An In-Depth Look at the Journey from Cancun to Holbox

You can also read our reviews of more tours and experiences in Cancun
What’s Included and How It Works
This service is designed for travelers seeking a worry-free transfer from Cancun Airport straight to Holbox Island. It includes ferry tickets for two people and a taxi ride on Holbox for up to five passengers. The process is straightforward: after your flight lands, your driver will meet you at the airport with a tablet displaying your name, ensuring you know exactly who to look for. Once you clear immigration, baggage claim, and customs, you’ll be directed outside to the designated meeting point.
On arrival at the airport, you’ll ignore the many touts offering free tours and transfers, focusing instead on the clearly marked exit for tour operator and hotel shuttles. This kind of clear guidance is vital, as reviews mention the importance of avoiding scammer tactics — a common concern at busy airports.
The Airport Pickup Experience
Travelers have praised the professionalism of the staff, noting the helpfulness and friendliness of drivers such as Jose de la Cruz, Jorge San Juan, and Wilbert Estrella. Common themes include spotless vehicles, bottled water, and hand towels—simple touches that lift the experience. Reviewers report that drivers are not only punctual but also engaging, making the roughly two-hour ride more enjoyable than expected.
Ferry to Holbox
Once at the Port of Chiquila, your driver hands over your ferry tickets for two, allowing you to relax as you transition from mainland to island life. The ferry ride itself is short and scenic, offering views of the waters around Holbox — a good chance to stretch your legs and take some photos. The ferry is a key part of the journey, and being included in your package removes the hassle of separate bookings.
Arrival at Holbox and Taxi Service
Upon reaching Holbox Island, a taxi driver is waiting to take your group directly to your hotel or accommodation. This last leg is a quick, straightforward drive through the charming streets of Holbox, which are often quiet and lined with colorful buildings and local eateries. Travelers frequently mention the friendly demeanor of their drivers and the cleanliness of the vehicles.
Why Travelers Love This Service
Reviews consistently highlight the professionalism of the drivers. For example, one reviewer said, “Emanuel greeted us with fresh, cold towels and was on time — I highly recommend their service.” Others appreciated the attention to detail, like having bottled waters and a smooth ride, which made their travel experience comfortable despite the 2-hour journey.
Many travelers also point out how helpful the staff were in providing clear instructions and ensuring safety. Wilbert, for instance, was described as “very welcoming, accommodating, and friendly,” with one review stating, “He even made a stop to help with our trip.” The service’s punctuality is frequently noted, with drivers arriving exactly when scheduled, which minimizes stress.
Authenticity and Comfort on the Road
The reviews paint a picture of reliable, friendly drivers who ensure you’re comfortable and feel safe. One traveler said, “Our driver, Osvaldo, was super nice and friendly, making the two-hour drive seamless.” The vehicles are described as spotless and comfortable, with amenities like cold towels and water that offer a touch of luxury without the price tag.
The Value of the Experience
While $396 might seem high for just transportation, it’s important to consider what’s included: private, door-to-door service with ferry tickets, which typically cost extra if booked separately. This package can be more economical and less stressful than coordinating multiple independent bookings, especially for those unfamiliar with the area or pressed for time.
Practical Details and Tips for Travelers
How to Find Your Driver at Cancun Airport
The detailed instructions provided by the company are invaluable. After clearing customs, ignore the timeshare vendors and look for the staff holding a tablet with your name. For those arriving in different terminals, the meeting points vary slightly but are clearly marked:
- Terminal 2: in front of the Welcome Bar
- Terminal 3: platform 26-64
- Terminal 4: front of platform B
Timing and Duration
Expect roughly two hours of travel time from the moment you exit the airport until you reach your hotel in Holbox, factoring in the ferry crossing. This makes it a quick, predictable transfer, ideal for early morning or late-night arrivals when public transportation options are limited or less reliable.
Who Is This Service Best For?
The private nature of this transfer makes it ideal for small families, couples, or groups who prefer to avoid the unpredictability of shared shuttles or taxis. If you’re traveling with a lot of luggage, the comfort and space offered by the private vehicle will be especially appreciated. It’s also a good choice if you prioritize timeliness and professionalism — the drivers have consistently been praised for their punctuality and friendly demeanor.
Cost and Value Considerations
At $396 per group (up to 2 people), this service is priced for those seeking premium convenience. For larger groups, the cost might add up, but for small parties, the value in comfort, safety, and time-saving is often well worth it. Remember, this cost covers both the ferry and island taxi, which would likely be more complicated and possibly more expensive to organize independently.
Final Thoughts: Is This Experience Worth It?
This transfer service from Cancun to Holbox is a standout option for travelers who want peace of mind and a hassle-free start to their island escape. The reliable, professional drivers and well-organized process make it superior to hailing random taxis or risking scams at the airport. The inclusion of ferry tickets simplifies the journey, allowing you to focus on your upcoming adventure rather than logistics.
If you’re traveling in a small group or with family, and comfort, punctuality, and safety are priorities, this service offers solid value. It’s especially perfect for those unfamiliar with the area or with tight travel schedules. The highly positive reviews suggest you’ll be in good hands, and the detailed instructions help you avoid common pitfalls.
For travelers who appreciate smooth, private transport and want to start their Holbox trip on a high note, this transfer is a dependable choice. Just be mindful of the price and size your group accordingly — the peace of mind it provides can be well worth the expense.
FAQs
Is this transfer service only for arrivals?
No, it covers both arrival and departure transfers, so you can use it to go back to Cancun Airport as well.
What does the price include?
The $396 covers ferry tickets for two people and a taxi ride on Holbox for your group, making for a seamless journey in one package.
How do I find my driver at Cancun Airport?
Look for the staff holding a tablet with your name after you pass through customs. Follow the detailed instructions based on your terminal to reach the meeting point.
Is this service suitable for large groups?
It’s designed for groups up to 2 for the listed price, with taxi services on Holbox accommodating up to five. Larger groups may need to book additional services.
What should I do if my flight is delayed?
The company monitors your flight, so as long as you update your details, your driver should wait or reschedule accordingly.
How long is the ferry crossing?
The ferry ride is short, and combined with the drive, the total trip takes about 2 hours from landing to hotel.
Are there any tips for a smooth experience?
Ignore the touts in the airport, follow the instructions carefully, and have your phone handy for contact. The drivers are friendly and professional but arriving prepared makes the process even easier.
Can I cancel if my plans change?
Yes, you can cancel free of charge up to 24 hours before your scheduled transfer, ensuring flexibility if necessary.
To sum it up, this private transfer from Cancun Airport to Holbox with ferry and taxi tickets included offers a combination of comfort, reliability, and convenience that’s hard to beat for small groups. While the cost might seem high, the peace of mind and time saved make it a worthwhile investment for many travelers. Whether you’re arriving late or just want to start your holiday without hassle, this service helps you transition smoothly from airport to island, making your trip all the more enjoyable.
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