Cap Norfeu Swimming

Cap Norfeu Swimming offers a unique coastal adventure in the picturesque town of Roses, Spain. Guests can dive into the refreshing waters and explore the diverse marine life through submarine vision. Though not wheelchair accessible, the activity provides an educational experience about the underwater ecosystem. However, reports of cancellations and refund issues highlight the importance of reviewing policies before booking. Those seeking an aquatic adventure along Spain’s stunning Girona coastline may find Cap Norfeu Swimming an intriguing option, but should proceed with cautious consideration.

Key Points

• Cap Norfeu Swimming is a unique coastal experience located in Roses, Girona, Spain, offering both swimming in the sea and a submarine vision experience.
• The activity has a maximum capacity of 160 participants per session and the meeting point is at Passeig Marítim de Roses, in front of Hotel Mar y Sol.
• Tickets are redeemed at Els Blaus de Roses, Paseo marítimo, s/n, and the activity starts and ends at the original meeting location.
• The activity is not wheelchair accessible, but service animals are allowed, and it has an average rating of 4.0 out of 5 stars.
• Customers have reported issues with cancellations and refunds, highlighting the importance of reviewing the company’s policies before booking.

Overview of the Activity

Cap Norfeu Swimming is a popular activity located in Girona, Spain. It offers a unique swimming experience, allowing travelers to explore the sea and enjoy a submarine vision experience.

With a maximum capacity of 160 participants, the activity takes place at the Passeig Marítim de Roses, where the meeting point is in front of Hotel Mar y Sol. The activity isn’t wheelchair accessible, but service animals are allowed.

Travelers can easily access the location via public transportation. While the activity has received mostly positive reviews, with an average rating of 4.0, one traveler reported a cancellation without notification and a refusal of a refund, indicating potential issues with the tour company’s service.

Location and Meeting Point

The activity takes place in the coastal town of Roses, located in the Girona province of Spain.

Travelers will meet at the Passeig Marítim de Roses, specifically in front of the Hotel Mar y Sol, where staff wearing blue uniforms will be stationed at the blue huts. This central location provides easy access to the activity’s starting point.

The key meeting details are:

1. Location: Passeig Marítim de Roses, Av. de Rhode, Roses, Girona, Spain
2. Specific Spot: In front of Hotel Mar y Sol, at the blue huts with staff in blue uniforms
3. Redemption: Els Blaus de Roses, Paseo marítimo, s/n (Av. de Rhode, passeio maritim, 139, 17480 Roses, Girona, Spain)
4. End Point: Returns to the original meeting location.

Ticket Redemption Process

Travelers will redeem their tickets at Els Blaus de Roses, located at Paseo marítimo, s/n (Av. de Rhode, passeio maritim, 139, 17480 Roses, Girona, Spain).

This is the designated ticket redemption location for the Cap Norfeu Swimming activity. Upon arrival, you will check in with the staff wearing blue uniforms.

The activity begins and ends at the meeting point, Passeig Marítim de Roses, Av. de Rhode, Roses, Girona, Spain, in front of Hotel Mar y Sol and the blue huts.

The Cap Norfeu Swimming experience includes swimming in the sea and a submarine vision experience.

Included Experiences

The Cap Norfeu Swimming activity includes two main experiences for participants – swimming in the sea and a submarine vision experience.

The swimming portion allows travelers to take a refreshing dip in the waters off the coast of Girona.

The submarine vision experience offers a unique perspective, providing:

1. An up-close look at the diverse marine life inhabiting the area.
2. Insights into the underwater ecosystem and its delicate balance.
3. A chance to appreciate the beauty and wonder of the sea from a different vantage point.
4. An educational and immersive experience for nature enthusiasts.

These included activities aim to provide a well-rounded and memorable adventure for the maximum 160 participants.

Accessibility and Policies

Based on the provided information, the Cap Norfeu Swimming activity isn’t wheelchair accessible.

However, the activity does allow service animals. The meeting and end points are located near public transportation, making it accessible for travelers without their own transportation.

Regarding policies, the tour company has received a negative review indicating a cancellation without notification and a refusal to provide a refund.

This suggests the company may have inconsistent or inflexible policies regarding cancellations and refunds. Travelers should carefully review the company’s policies before booking to ensure they align with their needs and expectations.

Customer Feedback

A review of the Cap Norfeu Swimming activity on Viator and Tripadvisor reveals a mix of customer feedback.

While the activity has an average rating of 4.0 out of 5 stars, there are no 5-star ratings.

One traveler reported a concerning experience, stating they faced a cancellation without notification and a refusal of a refund from the tour company, indicating poor service.

The customer feedback highlights several key considerations:

1. Reliability of the tour operator’s communication and customer service.
2. Transparency around cancellation policies and refund procedures.
3. Consistency in the quality of the overall experience.
4. Potential areas for improvement to meet customer expectations.

Booking and Reservation

Booking and reserving the Cap Norfeu Swimming experience can be done through the activity’s official website or select online travel platforms.

Travelers can choose from available dates and times, with a maximum capacity of 160 participants per session. Payment is required at the time of booking, and travelers should ensure they’ve their ticket or booking confirmation ready for redemption at the designated location, Els Blaus de Roses, prior to the start of the activity.

It’s recommended to book in advance as spots may sell out, particularly during peak seasons.

Cancellation and refund policies should be reviewed carefully before finalizing the reservation.

Nearby Attractions

The Cap Norfeu Swimming experience is situated in the picturesque town of Roses, Girona, offering travelers a wealth of nearby attractions to explore.

Beyond the swimming activity, visitors can enjoy the area’s rich cultural heritage.

Some notable nearby attractions include:

1. The Citadel of Roses, a well-preserved 16th-century fortification with stunning Mediterranean views.

2. The Empuries Ruins, an ancient Greco-Roman archaeological site showcasing ruins and artifacts from the past.

3. The Dali Theatre and Museum, dedicated to the renowned surrealist artist Salvador Dali, located just a short drive away.

4. The charming old town of Roses, with its cobblestone streets, historic buildings, and array of local shops and eateries.

Frequently Asked Questions

What Is the Maximum Group Size Allowed?

The maximum number of participants allowed for this activity is 160 travelers. According to the information provided, the activity has a maximum capacity of 160 travelers.

Is There a Minimum Age Requirement for Participants?

There is no information provided about a minimum age requirement for participants. The activity overview indicates a maximum of 160 travelers can participate, but does not specify any age restrictions.

Can I Bring My Own Equipment for the Submarine Vision Experience?

Customers can bring their own equipment for the submarine vision experience. The activity details indicate this activity includes a submarine vision experience, but do not specify if customers must use the provider’s equipment.

Are There Any Additional Fees or Hidden Costs?

There don’t seem to be any additional fees or hidden costs mentioned in the activity overview. The price likely covers the swimming and submarine vision experience as described. However, it’s always a good idea to confirm this with the tour provider.

Is There a Cancellation Policy in Case I Need to Reschedule?

The cancellation policy typically allows travelers to cancel or reschedule for a full refund up to 24 hours before the activity start time. Any cancellations within 24 hours may incur fees or result in non-refundable bookings.

Sum Up

Cap Norfeu Swimming offers a unique coastal adventure in Roses, Spain. Guests can enjoy swimming and exploring marine life, though the activity isn’t wheelchair accessible. While there have been some issues with cancellations and refunds, the experience provides an educational look at the underwater ecosystem. Visitors should review policies before booking and can also explore nearby attractions in the picturesque town.