If you’re visiting Puerto Plata and have a curiosity for craftsmanship and culture, the Cigar Factory Tour at Tabacalera Cremo offers a surprisingly rich peek into the art of cigar-making. This tour is perfect for travelers wanting a quick yet meaningful encounter with Dominican cigar traditions, especially when paired with a chance to enjoy a freshly hand-rolled cigar and a welcoming drink.
What we love about this experience is how it balances education with personal touch. The guides are knowledgeable, eager to share their expertise, and eager to help you understand what makes a good cigar. Plus, the opportunity to customize your own cigar options—strength, flavor, smoothness—is a real highlight. The only thing to keep in mind? It’s a short tour, around 30 minutes, so it’s best suited for those who appreciate concise, authentic local experiences without a lot of fuss. If you’re a cigar enthusiast or simply curious about local craftsmanship, this tour hits the mark.
Key Points

- Authentic insight into the art of cigar-making with expert guides.
- Personalized tasting options allow you to choose your preferred strength, flavor, and smoothness.
- Affordable value at just $18 per person, including a hand-rolled cigar and welcome drink.
- Accessible location within walking distance from the cruise port and near public transportation.
- Immersive sensory experience with detailed explanations of tobacco leaf composition.
- Limited duration makes it a quick, engaging stop that fits easily into a day’s itinerary.
An Introduction to the Cigar Factory Tour in Puerto Plata

Travelers usually ask about what makes a cigar factory tour worth their time, and at Puerto Plata’s Cremo Factory, it’s all about authenticity and insider access. We’ve heard from visitors that this experience isn’t just about puffing on cigars—it’s about understanding the craftsmanship, cultural heritage, and the meticulous process behind each cigar roll.
What stands out most is how the guides walk you through every step of the cigar’s journey from raw tobacco leaves to the finished product. You’ll learn about the intricacies of tobacco leaf composition, how quality is assessed, and the skill involved in rolling and cutting cigars. The inclusion of a welcome drink and a free hand-rolled cigar adds a warm, hospitable touch. Plus, the personalized cigar tasting options mean you can tailor your experience based on your flavor and strength preferences.
The tour lasts roughly 30 minutes, making it perfect for a quick cultural detour. It’s well-suited for cruise travelers or those with limited time who still want an authentic taste of Dominican cigar culture. Keep in mind, this isn’t a lengthy or overly commercial experience; it’s straightforward, educational, and friendly, with a real focus on quality and tradition.
You can also read our reviews of more tours and experiences in Dominican Republic.
What to Expect from the Itinerary

The tour begins in Puerto Plata with a brief walk to the Cremo factory, situated conveniently within walking distance from the port and accessible by public transportation. Once there, you’ll be greeted by knowledgeable guides eager to share their expertise.
The core of this experience revolves around understanding the cigar-making process. You’ll get a detailed explanation of how tobacco leaves are selected based on composition, quantity, and quality. This part of the tour is especially valuable for those interested in the craftsmanship behind a good cigar, as guides describe each step with enthusiasm and clarity.
The highlight is the opportunity to try your hand at creating a personalized cigar. You’ll be offered options to customize your cigar’s flavor profile, strength, and smoothness. Visitors have raved about this aspect, with one reviewer noting, “They let us taste the different options they offer to allow us to create a personalized cigar to our preference in strength, flavor, and smoothness. A great experience!”
Following the demonstration, you’ll witness the actual cigar rolling process, which is surprisingly intricate. The guides explain the delicate balance of skill and tradition involved in each cigar, with many visitors appreciating the passion and care that goes into each one.
As a bonus, you’ll receive a freshly hand-rolled cigar to take home, along with a welcome drink that sets a relaxed tone for the entire experience. Many reviews mention how hospitable and friendly the staff are, emphasizing the warm, authentic atmosphere.
In all, this tour is about more than just cigars; it’s about engaging your senses and connecting with a cultural craft. It’s a brief but profound glimpse into the Dominican Republic’s cigar heritage, making it a memorable part of your Puerto Plata visit.
Detailed Breakdown of the Experience

Meeting Point and Duration
The tour is straightforward to find, starting at a centrally located point in Puerto Plata, with clear signage and easy access. The entire experience lasts around 30 minutes, making it an easy add-on to a day of sightseeing or port excursions.
The Guided Explanation
From the moment you step inside, the guides are eager to educate. They explain the importance of tobacco leaf composition, covering aspects like texture, flavor, and the aging process. This kind of insight helps you appreciate why some cigars cost more and why particular blends suit certain tastes.
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The Personalization Process
The standout feature is the chance to customize your cigar. You’ll be offered various options for strength, flavor, and smoothness, allowing you to create a cigar tailored to your preferences. Visitors have found this process engaging, feeling like part of a tradition rather than just a passive observer.
The Cigar Rolling Demonstration
You’ll see the precise, skilled movements involved in rolling cigars, often described as an art form. The guides explain the difference between machine-made and hand-rolled cigars and showcase why hand-rolling is revered.
The Sensory Experience
The tour includes a Tobacco sensory experience, helping you understand how different leaves and blends affect flavor. Many reviewers mention how eye-opening it is to learn about the complexities of tobacco, and how much goes into crafting each cigar.
The Tasting and Takeaway
After the demonstration, you’re invited to try your hand at rolling a cigar or simply enjoy the one they’ve prepared for you. The included welcome drink enhances the experience, and many visitors appreciate the hospitality and relaxed vibe.
Pricing and Value
At $18 per person, the tour offers excellent value considering the personalized service, the opportunity to learn about cigar craftsmanship, and the accompanying cigar and drink. Compared to larger, less intimate factory tours, this experience feels genuine and thoughtfully curated.
Limitations and Considerations
The main consideration is the short duration—about half an hour—which means it works best for those looking for a quick cultural insight rather than an exhaustive tour. Also, since it is weather-dependent (the experience requires good weather), it’s worth planning accordingly. Cancellations due to poor weather are fully refunded or can be rescheduled, ensuring you won’t lose out.
Authentic Reviews from Visitors

Many visitors have praised the Guides’ knowledge and friendliness. One said, “Excellent tour, very informative and gave us great options for cigars we thought we would like. We would recommend for sure.” Others highlighted the hospitable atmosphere, with comments like, “New-clean-hospitable, awesome stop on our day! Walking distance from port!”
The opportunity to taste different cigar options and create a personalized cigar was a favorite among many, with one reviewer noting, “They let us taste the different options they offer to allow us to create a personalized cigar to our preference in strength, flavor and smoothness. A great experience!”
The overall consensus is that this tour offers a real taste of Dominican cigar culture, with knowledgeable guides, engaging explanations, and authentic craftsmanship.
The Sum Up

If you’re interested in discovering a tangible part of Puerto Plata’s cultural fabric without spending the whole day, the Cremo Cigar Factory Tour hits the sweet spot. It’s compact, affordable, and packed with insights, making it perfect for travelers who appreciate craftsmanship, want a brief culture, or enjoy personalized tasting experiences.
This experience is especially suited for those curious about tobacco and cigar production, or anyone who appreciates friendly, expert guides sharing their passion. The inclusion of a hand-rolled cigar and a welcome drink makes it feel like a warm invitation into a local tradition.
While it’s a quick tour, it leaves a lasting impression—highlighting how much skill and artistry go into making a good cigar. It’s a genuine, engaging stop that combines education, taste, and culture in a way that’s hard to beat for the price.
FAQ

How long does the tour last?
The tour takes approximately 30 minutes, making it a quick but meaningful cultural experience.
Is the tour suitable for non-smokers?
While the tour involves cigars, it’s mainly educational and sensory-focused. Non-smokers can still enjoy learning about the process, but it’s best suited for those comfortable with cigars.
What’s included in the price?
For $18, you get a hand-rolled cigar, a welcome drink, and a guided explanation of cigar craftsmanship.
Can I create my own cigar?
Yes, you’ll have the chance to taste different options and customize your cigar based on strength, flavor, and smoothness preferences.
Is the experience accessible?
Yes, the tour is near public transportation and within walking distance from the port, making it easy to include in your day.
What is the cancellation policy?
This experience is non-refundable but can be rescheduled if canceled due to bad weather. If canceled because of weather, you’ll be offered a different date or full refund.
Do I need to book in advance?
Yes, booking about 10 days in advance is recommended to secure your spot, especially during peak travel times.
In all, the Cigar Factory Tour at Cremo offers a concise, engaging, and authentic taste of Dominican cigar-making—perfect for those seeking a bit of local craftsmanship during their Puerto Plata visit.
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