If you’ve ever wondered how to get from your cruise ship to the beautiful island of St. John without hassle, this shuttle service might just be your best bet. While we haven’t experienced it ourselves, the consistent top rating of 5.0 and glowing reviews suggest it’s a smooth, trustworthy way to reach Cruz Bay on St. John. It’s designed for cruise travelers who value convenience, reliability, and a good dose of scenic Caribbean views.
What we love about this service is its punctuality and friendly driver — a combination that eases the stress of coordinating transport after a long day of travel. Plus, the quick, approximately 20 to 30-minute shuttle ride gets you efficiently from your cruise port to the ferry terminal, saving time and energy. The only potential downside? If your ship’s schedule is tight or if you have special needs (like needing a car seat), you might want to plan carefully or consider extra costs.
This shuttle service suits travelers who want to avoid the chaos often found at busy cruise ports, especially since most taxi drivers tend to fill their vehicles with multiple passengers for per-person fare pricing. If you’re looking for an uncomplicated, prepaid option with a reliable departure time and a friendly guide, this service could be your best choice.
Key Points

- Reliable and punctual service with a 25-year track record of never missing a cruise ship.
- Convenient pickup from both cruise ports in St. Thomas, with coordinated departure times.
- Affordable at $34 per person, including taxes and fees, with options to pre-book ferry tickets.
- Fast transfer—about 20 to 30 minutes—to reach the St. John ferry dock.
- Knowledgeable drivers known for professionalism and safety.
- Flexible scheduling between 7 AM and 5 PM, with clear instructions on timing for ferry connections.
Why Choose This Shuttle Service?

If you’re arriving in St. Thomas on a cruise and want to visit St. John, this shuttle ensures a hassle-free start to your day. Instead of hunting for a taxi or worrying about missing the ferry, you can sit back, relax, and enjoy the gorgeous Caribbean scenery en route. The service is designed with cruise passengers in mind—timed perfectly to match ferry schedules, and with pickups from both major cruise ports.
The cost of $34 per person might seem like an investment, but when you consider the convenience, the time saved, and the peace of mind, it’s quite good value. Plus, the option to pre-book ferry tickets online adds a layer of convenience, helping you skip lines and confirm your spot in advance.
The driver’s professionalism and punctuality are standout features, with one recent traveler describing Robert as “very kind and a safe driver” who was “on time, early in fact.” That’s a reassuring experience when you’re on a tight schedule or eager to make the most of your day on St. John.
You can also read our reviews of more boat tours in St Thomas
Detailed Breakdown of the Experience

Pickup and Departure Times
The shuttle service begins early, with pickups as early as 7:30 AM from Crown Bay and 8:00 AM from the West Indies Company Dock (Havensight). These coordinated times are crucial for ensuring passengers catch the early ferry at 9:00 AM. For those arriving later, there are options at 11:00 AM and 1:00 PM pick-ups, leading to ferries at 12:00 PM and 2:00 PM respectively.
The shuttle operates between 7 AM and 5 PM, providing flexibility for different cruise schedules. It’s important to note that additional charges may apply for pick-up outside normal hours, so planning your schedule in advance helps avoid surprises.
The Shuttle Ride
Once onboard, you can expect a comfortable, shared ride with a driver guiding you through the route. The vehicles are described as being similar to the photos, but the key is comfort and safety—both priorities for the operator. The ride itself offers a glimpse of the lush landscape and coastal views that make this route so scenic.
Passengers consistently praise the drivers’ professionalism and friendly attitude. The review from Jordan_M highlights Robert’s punctuality and kindness, emphasizing that a good driver can make the journey more enjoyable. Safety and professionalism are clearly priorities, which is reassuring after a busy morning on the cruise.
At the Ferry Terminal
The ferry from Red Hook to St. John departs promptly, usually around 9 AM, 12 PM, or 2 PM, depending on your chosen pickup time. The actual ferry ticket costs an additional $16.30 per person, which you can purchase online. Many travelers find pre-booking both the shuttle and ferry tickets saves time and reduces stress.
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Returning to the Cruise Ship
The operator coordinates the return shuttle with local providers, beginning at 12:30 PM. The return stops vary—roughly 30 minutes at West Indian and around 45 minutes at Crown Bay—so travelers are advised to leave St. John at least two hours before their ship departs. For example, if your cruise leaves at 5 PM, plan to be back on the island by 3 PM to avoid missing your ship.
Additional Costs and Considerations
While the shuttle service itself is $34 per person, extras include the ferry ticket ($16.30) and a car seat if needed ($25). These costs are worth considering when budgeting for your day, but the booking flexibility means you can plan your expenses upfront.
Why This Service Works Well
The success of this shuttle service lies in its simplicity and reliability. It removes the guesswork and potential stress of finding transportation after disembarking, especially for first-time visitors. The consistent praise for drivers and punctuality shows that this is a service dedicated to making your transfer seamless.
Who Would Benefit Most?
This shuttle suits travelers who prioritize timing, convenience, and peace of mind. If you prefer pre-arranged transportation that guarantees you’ll catch the ferry, this is an ideal choice. It’s especially handy for those who might feel overwhelmed navigating busy ports or for travelers who dislike bargaining with taxi drivers over per-person fares.
It’s also well-suited for families, given the option to add car seats for children, and for anyone eager to maximize their time exploring St. John rather than stressing over logistics. Since the service is well-reviewed and has a long track record, it’s a trustworthy solution for cruise passengers eager to enjoy the island without worry.
The Sum Up: Who Is This Experience Best For?

In the end, this shuttle service offers a straightforward, dependable way for cruise travelers to reach the stunning beaches and trails of St. John without the fuss. If you value punctuality, friendly service, and a smooth ride, then this is a solid choice. It’s especially good for those who want to skip the chaos at the cruise port and want their transportation plans sorted in advance.
Travelers who appreciate early planning will find this service minimizes stress, giving more time to enjoy the island. Its affordability, combined with the convenience of online booking and pre-paid ferry tickets, makes it a great value — letting you focus on the fun ahead rather than the logistics behind it.
Overall, if your goal is a worry-free transfer with friendly guides and timely departures, this shuttle service hits the mark. Perfect for cruise passengers who want their trip to St. John to start smoothly and end on time.
FAQ

Is this shuttle service available from both cruise ports in St. Thomas?
Yes, pickups are offered from both the West India Company Dock (Havensight) and Crown Bay, with scheduled departure times that coordinate with ferry schedules.
How long is the shuttle ride from the port to the ferry terminal?
The ride takes about 20 to 30 minutes, giving you ample time to enjoy the scenery and relax before heading to St. John.
What’s included in the price?
The $34 fee covers all taxes, fees, and handling charges, along with the driver/guide service. Ferry tickets are not included but can be booked online for an additional $16.30.
Can I book my ferry tickets in advance?
Absolutely. Pre-booking your ferry tickets online is recommended to save time and secure your spot, especially during busy travel periods.
What if my cruise arrives later than scheduled?
It’s best to coordinate your arrival time with the shuttle provider, as they operate between 7 AM and 5 PM. Extra charges may apply for pickups outside of these hours.
What should I do if my plans change or I need to cancel?
You can cancel free of charge up to 24 hours before the scheduled start time for a full refund. Just notify the provider via email or phone.
Traveling from a cruise to the stunning island of St. John doesn’t have to be complicated or stressful. With this well-regarded shuttle service, you’re in good hands, making your trip smoother, more enjoyable, and ready for memorable adventures.
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