If you’re considering a day trip to Bacalar, the so-called “Lagoon of Seven Colors,” you’re in for some stunning scenery and a taste of Mexico’s natural beauty. While this particular tour promises a full 12-hour adventure, including a boat ride, cenote visits, and some free time, the reviews and details reveal a mixed bag. Here’s what you need to know before booking this trip, along with a balanced look at what it offers.
Two aspects many travelers appreciate are the chance to see Bacalar’s famous multicolored lagoon and the inclusion of a crystal-clear cenote for swimming. The scenery here is genuinely captivating, and you’ll get a good sense of the area’s unique natural features. The trip also includes breakfast and lunch, which adds value for those looking for an all-in-one experience.
However, a key consideration is the poor reliability of the pickup service, with at least one traveler reporting being left stranded. This issue, combined with the overall rating of just one star based on a single review, suggests potential logistical challenges. Still, if you’re flexible and willing to tolerate some uncertainty, this tour could suit travelers eager for a full day of Bacalar’s natural wonders.
This tour is best suited for those who want a guided day trip that covers the major highlights without the hassle of planning. But, it’s crucial to weigh the reported service issues against the potential for beautiful views and memorable experiences.
Key Points

- Stunning scenery of Bacalar’s lagoon is the main draw.
- Includes boat ride and cenote visit, offering an immersive nature experience.
- Logistical issues reported with pickup and communication.
- Meal provisions add convenience but beware of extra costs for beverages.
- Limited reviews suggest inconsistent service quality.
- Best for travelers seeking a guided tour rather than a DIY adventure.
A Closer Look at the Tour Experience

You can also read our reviews of more boat tours in Cancun
Starting the Day: Early Morning Pickup and Travel
The day begins quite early, with a pickup at 5:00 am in Cancun. The long drive—roughly 12 hours total—means you’ll want to be prepared for a full day of travel. The benefit is getting an early start, allowing ample time for activities in Bacalar, but the downside is that long bus rides can be tiring, especially if the transportation isn’t comfortable.
According to the tour details, transportation is round trip from Cancun, offered by Stap Travel, with a maximum group size of 40 travelers. This size generally offers a decent social atmosphere but still leaves room for individual comfort.
The Itinerary: What’s on Offer
Stop 1: Bacalar Town (3 hours)
Your first stop is the town of Bacalar itself—a Magical Town known for its natural beauty. Here, you’ll have some free time to stroll, take photos, or simply soak in the tranquil atmosphere. The town is famous for its cultural heritage and scenic charm, making it a worthwhile stop for those interested in local flavor.
Stop 2: Lago Bacalar (2 hours)
The highlight for many will be the boat ride across the Lagoon of Seven Colors. This part is truly about experiencing the visual spectacle of the different shades of blue, caused by varying depths and submerged cenotes. The tour also includes a visit to the Cenote Azul, a popular swimming spot with clear waters, and a panoramic view of San Felipe Fort, adding a dash of history to the natural scenery.
The Boat Ride: What You Can Expect
The boat ride lasts about two hours, during which you’ll glide through the lagoon, passing hidden cenotes and the Pirate Channel. This scenic journey is often the most praised part, with travelers appreciating the breathtaking views and the chance to see the lagoon from the water.
The Cenote Experience: A Refreshing Break
The tour promises a stop at the Blue Cenote, where you can take a dip in the crystal-clear waters—a refreshing break from the heat and a chance to connect with nature. The cenote setting is ideal for photos and cooling off, making it a highlight for many.
Food and Rest: Meals Included
Breakfast and lunch are provided—an important convenience for a long day. It’s worth noting that beverages are not included in the restaurant, so you’d need to purchase drinks separately if desired. The included meals help keep costs predictable and ensure you’re fueled for the activities.
The Value and the Caveats

While the tour price is set at $120 per person, travelers should consider what they’re getting: a full day’s itinerary with scenic boat rides, swim stops, and cultural visits. Although it’s a good package for those wanting convenience, the value depends heavily on the reliability of the service.
The main concern voiced by the lone reviewer is the lack of pickup—being left stranded when the tour company failed to arrive or communicate effectively. This points to a potential risk, especially if you’re counting on punctuality or have tight schedules elsewhere.
The Reality of the Experience
Given the one-star review, we have to acknowledge that your experience could vary. If smooth logistics are crucial to you, this might not be the best choice. However, if you’re flexible, understanding that some aspects might be imperfect, you could still enjoy the natural beauty and activities that Bacalar offers.
The Important Details Worth Remembering
- Duration: Long, 12-hour day, including travel time.
- Group Size: Up to 40 travelers, which can influence the intimacy or busyness of the experience.
- Inclusions: Boat ride, cenote visit, breakfast, and lunch.
- Extras: Drinks and tips are not included.
- Weather Dependency: The tour will be canceled or rescheduled in case of poor weather conditions.
Who Should Consider This Tour?

This trip is best suited for adventurous travelers who want a guided overview of Bacalar’s highlights and don’t mind the possibility of logistical hiccups. It’s ideal for those who prioritize scenic boat rides and natural swims over perfect punctuality or luxury.
If you’re a traveler who values reliable service and personalized experiences, you might want to explore other options or consider arranging a DIY trip. But if you’re looking for a cost-effective, organized day of exploration, this tour could still be worth considering—just with some caution.
The Sum Up

The Day at Bacalar tour offers an enticing glimpse of one of Mexico’s most striking lagoons and a chance to see cenotes up close. Its main attractions—the boat ride across the Lagoon of Seven Colors, the cenote swim, and the scenic town—are genuinely appealing. These are the kind of sights that make Bacalar a destination worth visiting.
However, the reported issues with pickup and service reliability are significant red flags. If you’re prepared for the possibility of logistical surprises and are willing to overlook some potential inconveniences, you’ll find plenty of value in the natural beauty and memorable landscapes on offer.
For travelers craving a guided, all-in-one day trip with decent meals and scenic stops, this tour could serve as a convenient option. But it’s wise to weigh the risks against the stunning views and memorable moments you’re likely to encounter.
Ultimately, Bacalar’s beauty remains its greatest reward. Whether this tour delivers the seamless experience you hope for depends largely on your flexibility and expectations.
FAQ

Will transportation be reliable?
The tour includes round-trip transportation from Cancun, but at least one traveler experienced being left behind, so reliability may vary.
What is included in the tour?
You’ll get a boat ride in Bacalar, a visit to the Cenote Azul, free time in Bacalar town, a scenic view of San Felipe Fort, plus breakfast and lunch.
Are drinks included?
No, beverages in the restaurant are extra, so plan accordingly if you want to stay hydrated or enjoy a cold drink.
How long is the total tour?
The entire experience lasts approximately 12 hours, including travel, activities, and rest stops.
Is this suitable for all travelers?
Most travelers can participate, but it’s a long day, so those with mobility issues or limited stamina might find it challenging.
What should I wear?
Comfortable clothes and shoes are recommended, along with biodegradable sunscreen and insect repellent.
Can I cancel if my plans change?
Yes, free cancellation is available up to 24 hours before the start time.
What happens in case of bad weather?
The tour may be canceled or rescheduled, with a full refund offered if canceled due to weather.
Is this tour worth the price?
That depends on your priorities: scenic views and guided activities are the main value, but logistical issues could impact overall satisfaction.
In short, this Bacalar tour promises stunning vistas and memorable moments, but travelers should stay cautious about service reliability. For those who value natural beauty above all and are flexible with timing, it could be a worthwhile adventure.
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