The Deluxe Playpass at Bay Gardens Beach Resort & Spa offers cruise passengers a chance to enjoy the island’s natural wonders. With access to the resort’s facilities for up to 8 hours, guests can indulge in a range of thrilling water sports, from snorkeling to kayaking, all while savoring a delectable two-course lunch and refreshing beverages. While the convenience of round-trip transportation from the cruise port ensures a seamless experience, the true charm lies in the family-friendly atmosphere that promises an unforgettable day of relaxation and adventure. However, the real question remains: what unexpected delights await those who take the plunge and explore this enticing Deluxe Playpass?

Good To Know

  • The Deluxe Playpass provides access to the Bay Gardens Beach Resort & Spa’s facilities, including two water sport activities, a two-course lunch, and four house brand beverages.
  • The water sport options include kayaking, paddleboarding, and snorkeling, allowing guests to explore the resort’s marine life and coastline.
  • The Deluxe Playpass includes round-trip transportation from the Castries cruise port, ensuring a convenient and seamless experience for cruise ship passengers.
  • While the overall rating is 3.5 based on 4 reviews, customer feedback suggests a mixed experience, with some issues reported regarding service and transportation.
  • The Deluxe Playpass is designed to be accessible, with wheelchair-accessible surfaces and transportation, as well as accommodations for families with young children.

Overview of Deluxe Playpass

Deluxe Playpass at Bay Gardens Beach Resort & Spa With Water Sports - Overview of Deluxe Playpass

The Deluxe Playpass at the Bay Gardens Beach Resort & Spa in St. Lucia is an ideal option for cruise ship passengers looking to experience the resort’s amenities during a port stop.

The pass provides access to the resort’s facilities for up to 8 hours, from 10:00 am to 6:00 pm. With round-trip transportation available from the Castries cruise port, the Deluxe Playpass offers a convenient and hassle-free way to enjoy the resort’s offerings.

While the pass has received an overall rating of 3.5 based on 4 reviews, it’s important to note that customer feedback has been mixed, with some issues reported regarding customer service and transportation arrangements.

Included Resort Amenities

The Deluxe Playpass includes a variety of amenities that allow guests to fully experience the Bay Gardens Beach Resort & Spa.

Visitors can enjoy two water sport activities, such as snorkeling or kayaking, to explore the clear Caribbean waters. A two-course lunch is also included, with a choice of starter and main or main and dessert, complemented by four house brand beverages per person.

The pass provides access to the resort’s facilities, including its swimming pools, beaches, and restaurants, for up to 8 hours.

With a range of included features, the Deluxe Playpass offers a comprehensive day-pass experience at this St. Lucian resort.

Water Sports Activities

Deluxe Playpass at Bay Gardens Beach Resort & Spa With Water Sports - Water Sports Activities

As part of the Deluxe Playpass, guests can choose from two water sport activities to enjoy the crystal-clear Caribbean waters surrounding the Bay Gardens Beach Resort & Spa. The resort offers a variety of options, including:

Activity Duration Skill Level
Kayaking 30 mins Beginner
Paddleboarding 30 mins Intermediate
Snorkeling 1 hour All Levels
Glass Bottom Boat Tour 1 hour Sightseeing

These water sports provide an opportunity to explore the vibrant marine life and scenic coastline of St. Lucia, making the Deluxe Playpass an ideal choice for cruise ship visitors looking to make the most of their day at the resort.

Dining and Beverages

Deluxe Playpass at Bay Gardens Beach Resort & Spa With Water Sports - Dining and Beverages

As part of the Deluxe Playpass, guests can enjoy a two-course lunch and four complimentary beverages during their visit to the Bay Gardens Beach Resort & Spa.

The lunch includes a starter and main course or a main course and dessert, allowing guests to customize their dining experience.

The four beverages per person can be either alcoholic or non-alcoholic house brands, providing a range of options to suit individual preferences.

This inclusive dining and beverage package enhances the overall value of the Deluxe Playpass, ensuring guests can fully enjoy the resort’s amenities and ambiance without additional costs.

Transportation and Pickup

Deluxe Playpass at Bay Gardens Beach Resort & Spa With Water Sports - Transportation and Pickup

Pickup for the Deluxe Playpass is available from either the Castries cruise port or any hotel in North St. Lucia.

The departure point is at the Bay Gardens Beach Resort in Rodney Bay, Gros Islet. Return transportation departs from the resort lobby an hour and a half before the ship’s departure time.

Courtesy hotel room access for the day is subject to availability. The resort’s facilities are wheelchair accessible, and infant seats are provided.

Travelers must provide their cruise ship details at the time of booking to ensure a seamless experience.

Accessibility and Requirements

Deluxe Playpass at Bay Gardens Beach Resort & Spa With Water Sports - Accessibility and Requirements

The Deluxe Playpass at Bay Gardens Beach Resort & Spa caters to various accessibility needs.

Wheelchair-accessible transportation and surfaces are available, ensuring those with mobility challenges can fully enjoy the resort. Strollers are also permitted, making it convenient for families with young children.

Infants must be seated on laps, but infant seats are provided. Travelers must share their cruise ship details at the time of booking to ensure a seamless experience.

With these accessibility features, the Deluxe Playpass offers an inclusive experience, allowing guests of all abilities to indulge in the resort’s amenities and activities.

Customer Reviews and Feedback

Deluxe Playpass at Bay Gardens Beach Resort & Spa With Water Sports - Customer Reviews and Feedback

Customers have provided a mix of feedback on the Deluxe Playpass experience at Bay Gardens Beach Resort & Spa.

Positive reviews highlight the family-friendly atmosphere and enjoyment of the resort’s amenities.

However, some customers reported issues with customer service and transportation arrangements. Complaints also surfaced about booking discrepancies and lack of resolution from Viator.

Despite an overall rating of 3.5 out of 5, the mixed reviews suggest the Deluxe Playpass may not consistently deliver the expected level of service and satisfaction.

Careful consideration of the pros and cons is advisable for cruise passengers considering this resort day pass option.

Frequently Asked Questions

Deluxe Playpass at Bay Gardens Beach Resort & Spa With Water Sports - Frequently Asked Questions

Can I Bring My Own Food and Drinks to the Resort?

The Deluxe Playpass doesn’t allow guests to bring their own food and drinks. All meals and beverages are provided as part of the package, so outside food and drinks aren’t permitted on the resort premises.

Is There a Dress Code for the Resort Facilities?

There is generally no strict dress code for the resort facilities. Guests are advised to wear comfortable, casual attire that is suitable for the beach and swimming activities. Swimwear, t-shirts, and shorts are typically acceptable.

Are There Any Additional Fees or Hidden Costs?

There are no additional fees or hidden costs mentioned in the overview. The Deluxe Playpass package includes transportation, resort access, water sports, lunch, and beverages for a single upfront price.

Can I Extend My Time at the Resort Beyond 6 Pm?

The Deluxe Playpass package doesn’t allow for extending the visit beyond 6 pm. Guests are limited to 8 hours of access from 10 am to 6 pm at the resort. Any additional time would require purchasing a separate admission ticket.

What Is the Cancellation and Refund Policy for the Deluxe Playpass?

The cancellation and refund policy allows for full refunds if cancelled at least 24 hours prior to the scheduled start time, though refunds may not be available for last-minute cancellations or no-shows.

The Sum Up

The Deluxe Playpass at Bay Gardens Beach Resort & Spa provides an all-inclusive day of relaxation, adventure, and convenience for cruise ship passengers. With access to resort amenities, thrilling water sports, a delicious lunch, and round-trip transportation, it’s an excellent way to maximize enjoyment during port stops. The family-friendly atmosphere and positive customer reviews make it a top choice for those seeking a well-rounded Caribbean experience.