Heraklion: Knossos Ticket With Optional Museum & Audio Guide

Explore the captivating ancient ruins of Knossos Palace with the Heraklion: Knossos Ticket. This convenient package provides hassle-free access to one of Crete’s most significant archaeological sites, allowing visitors to uncover the wonders of the Minoan civilization at their own pace. Complemented by an informative audio guide, the experience offers insights into the palace’s rich history and architectural marvels. Whether you choose to include a visit to the renowned Heraklion Archaeological Museum or not, this ticket ensures a memorable journey through the enchanting past of Crete, leaving you eager to discover more.

This experience made our list of the 25 Best Guided Tours In Heraklion.

Key Points

• Tickets for Knossos Palace and optional Heraklion Archaeological Museum, priced from $19.94 per person, with a self-guided audio tour experience.
• Audio guide available in multiple languages, accessible through a smartphone app, providing offline content to avoid roaming charges.
• Smartphone compatibility required for the audio guide, with a minimum storage of 200-300MB; not compatible with older devices or Windows phones.
• Independent exploration of the sites, with time-slotted entry to ensure a hassle-free visit; no live guide provided.
• Mixed reviews on the audio guide’s functionality and customer support, emphasizing the importance of careful consideration before booking.

You can check availability for your dates here:

Ticket Pricing and Availability

Purchasing tickets for the Knossos Palace and Heraklion Archaeological Museum experience is likely to be a popular activity, with the tour often selling out.

Tickets start from $19.94 per person, and the experience is non-refundable. The ticket is valid for one day only, and entry is time-slotted for each venue.

Visitors will receive an adult entry ticket to Knossos Palace, and an optional adult entry ticket to the Heraklion Archaeological Museum.

While free and reduced admission tickets are available, these can only be obtained on-site.

Highlights and Experience

The Knossos Palace and Heraklion Archaeological Museum experience offers visitors a hassle-free exploration of these renowned sites.

With a self-guided tour of Heraklion city, the audio guide provides historical insights and anecdotes across multiple languages.

Explore highlights like the iconic Throne Room, Koules fortress, and Morosini Fountain, as the content covers ancient to modern times.

The audio tours can be used repeatedly before or after the visit, allowing flexibility.

While the offline content helps avoid roaming charges, the app and audio tour must be downloaded prior to arrival, requiring 200-300MB of storage on your smartphone.

Audio Guide Details

Although the audio guide content can be downloaded prior to the visit, users must first obtain an activation link provided via email after booking.

Once activated, the offline audio tours and information are accessible on the user’s smartphone. The app is compatible with Android versions 5.0 and later, as well as iOS devices, but not with Windows phones or older Apple models.

Around 200-300MB of storage space is required to download the complete tour materials.

While the audio guides offer historical insights, some reviews suggest issues with functionality and lack of customer support, so visitors should be prepared for a mixed experience.

Compatibility and System Requirements

For the audio guide to function properly, users must ensure their mobile device meets the specified compatibility requirements. The app and audio tour can be downloaded prior to the visit, but it is important to have a compatible device. The app is not compatible with Windows phones, older iPhone and iPad models, or older iPod Touch devices. A minimum of 200-300MB of storage space on the smartphone is also required. To help visualize the compatibility details, the table below outlines the supported operating systems and device models:

Operating System	Supported Versions
Android	5.0 and later
iOS	Compatible with newer models

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Visitor Guidelines and Policies

Participants must be adults aged 18-99; those 17 and younger aren’t permitted.

The meeting point may vary depending on the option booked, and no live guide or meeting point is provided. Visitors are advised to wear comfortable shoes, a hat, and sunscreen, and to have a charged smartphone for the audio tour.

Additionally:

• Luggage or large bags aren’t allowed on-site.
• Visitors must adhere to the site guidelines, as the tour course may be modified.
• Participants should be prepared to navigate the attractions independently.

Customer Ratings and Feedback

The Heraklion: Knossos Ticket with Audio Guide has received a mixed reception from customers, with an overall rating of 2.9 out of 5 based on 9 reviews.

Some customers noted a positive experience due to fewer crowds, while others expressed concerns about the high audio guide prices compared to on-site services.

Several reviewers reported issues with the audio functionality and a lack of customer support.

Packages and Inclusions

The Heraklion: Knossos Ticket with Audio Guide offers convenient access to the renowned Knossos Palace and, optionally, the Heraklion Archaeological Museum.

The package includes:

• Adult entry tickets to Knossos Palace, valid for 1 day
• Adult entry tickets to Heraklion Archaeological Museum, if selected
• Audio guide available in multiple languages, accessible via smartphone app
• Offline content such as text, audio narration, and maps to avoid roaming charges

Time-slotted entrance allows for a hassle-free visit, while the self-guided nature provides flexibility.

With prices starting from $19.94 per person, this comprehensive package is an efficient way to explore Crete’s ancient wonders.

Meeting Point and Transportation

Although the meeting point may vary depending on the option booked, the package doesn’t provide a designated meeting location or live guide.

Participants are responsible for making their own way to the Knossos Palace and Heraklion Archaeological Museum. No transportation is included, so visitors will need to arrange their own travel, whether by taxi, public transportation, or private vehicle.

It’s recommended to arrive at the sites with plenty of time to spare, as the tours have scheduled entry times.

Comfortable shoes, a charged smartphone, and necessary sun protection are advised for a smooth and enjoyable experience.

Frequently Asked Questions

Can I Visit the Sites on Different Days?

No, the ticket is valid for only 1 day. Visitors must visit the Knossos Palace and, if selected, the Heraklion Archaeological Museum on the same day. Time-slotted entrance for each venue is provided.

Are Guided Tours Available On-Site?

Guided tours are not provided on-site. The ticket offers a self-guided experience with an optional audio guide. Visitors can explore the sites independently at their own pace.

What Food and Drink Options Are Available?

The available on-site food and drink options aren’t specified. Visitors should plan to bring their own refreshments, as there’s no mention of any cafes or restaurants at the Knossos Palace or Heraklion Archaeological Museum.

How Long Does the Self-Guided Tour Take?

The self-guided tour doesn’t have a set duration. It’s flexible, allowing visitors to spend as much or as little time as they’d like exploring the sites at their own pace.

Can I Purchase Additional Souvenirs On-Site?

Visitors can purchase additional souvenirs on-site at the Knossos Palace and Heraklion Archaeological Museum gift shops. Offerings may include local handicrafts, books, replicas, and other mementos to commemorate the visit.

Recap

Discover the enchanting ruins of Knossos Palace and learn about Crete’s rich history with the Heraklion: Knossos Ticket. Enhance your experience with an optional museum visit and audio guide, all at an affordable price. Enjoy hassle-free exploration and create lasting memories of this remarkable archaeological treasure.

You can check availability for your dates here: