Hilo and Volcano National Park Tour Review

The Hilo and Volcano National Park Tour seems to offer a thorough experience, with a professional guide, comfortable transportation, and inclusion of meals and park admission. However, the concerning 1.0-star rating based on a single review raises significant questions about the quality of the tour. Before booking, prospective travelers would be wise to dig deeper and uncover the specific issues that previous customers encountered. Understanding the nuances behind this low rating could make the difference between a memorable adventure and a disappointing outing.

Tour Overview

The Hilo and Volcano National Park Tour is a cruise ship excursion located on the Big Island of Hawaii, USA. Priced from $230.00 per person, the tour accommodates a maximum of 24 travelers.

Inclusions cover admissions to Hawaii Volcano National Park, a professional tour guide, round-trip pick-up service from the Port of Hilo, an air-conditioned vehicle, bottled water, lunch, and dinner.

The tour duration is approximately 45 minutes, including pick-up. Operating hours vary, with most tours running Monday, Tuesday, and Wednesday through Friday mornings.

Advance confirmation of the start time with the local provider is recommended.

Inclusions

The Hilo and Volcano National Park Tour includes a range of amenities to enhance the experience.

Admission to Hawaii Volcano National Park is covered, ensuring visitors have access to the park’s natural wonders. A professional tour guide leads the way, providing valuable insights and commentary throughout the journey.

Transportation is provided via an air-conditioned vehicle, with round-trip pick-up service from the Port of Hilo. Bottled water, lunch, and dinner are all included, keeping travelers hydrated and nourished.

Gratuities are also covered, eliminating the need for additional out-of-pocket expenses. These inclusions create a seamless and enjoyable tour experience.

Meeting and Pickup

Participants will meet at the Port of Hilo, located at 80 Kuhio St, Hilo, HI 96720, USA, which serves as the tour’s starting point.

From there, the air-conditioned vehicle will provide round-trip pick-up service. The tour ends back at the original meeting point.

The total travel time, including pick-up, is approximately 45 minutes. Travelers should confirm the precise start time with the local provider in advance, as the schedule varies by day of the week.

The tour isn’t wheelchair accessible, but strollers are allowed.

Schedule

The tour’s schedule varies by day of the week. On Mondays and Wednesdays through Fridays, the tour starts at 7:00 AM and ends at 9:30 AM. On Tuesdays, the tour has an extended schedule, running from 8:30 AM to 4:30 PM.

Day	Start Time	End Time
Monday	7:00 AM	9:30 AM
Tuesday	8:30 AM	4:30 PM
Wednesday – Friday	7:00 AM	9:30 AM

Guests are advised to confirm the start time with the local provider in advance, as schedules may be subject to change.

Additional Information

Confirmation of the tour booking is received at the time of reservation.

Infants must sit on laps during the tour. The tour is stroller accessible, but not wheelchair accessible. Most travelers can participate in the tour.

Guests can take advantage of the free cancellation policy up to 24 hours before the tour start time. Plus, a "reserve now and pay later" option is available for booking the tour.

These details guarantee a smooth and hassle-free experience for travelers interested in exploring Hilo and Volcano National Park on this guided excursion.

Review Breakdown

With only a single review, the tour’s rating of 1.0 out of 5 stars reflects an underwhelming experience.

The breakdown shows no reviews at any of the star levels, suggesting a consistently poor customer satisfaction. Without additional reviews, it’s difficult to determine the specific issues encountered.

However, the low overall score indicates there were likely significant problems with the tour that left the sole reviewer highly dissatisfied.

Prospective customers should carefully consider this review and weigh the risks before booking the Hilo and Volcano National Park Tour, as the current feedback paints a concerning picture of the experience.

Overall Impression

Based on the single review, the overall impression of the Hilo and Volcano National Park Tour is quite concerning.

With just a 1-star rating, this tour seems to have fallen short of expectations. Without any additional reviews to provide more context, this lone low rating raises red flags about the tour’s quality, organization, and value.

Prospective customers may want to approach this tour with caution or seek out alternative options that have garnered stronger reviews.

Frequently Asked Questions

Is Transportation to the Meeting Point Included?

Yes, the tour includes round-trip pick-up service from the Port of Hilo, the meeting point. Travelers don’t need to arrange their own transportation to the start of the tour.

Are Vegan/Vegetarian Lunch and Dinner Options Available?

The tour includes lunch and dinner, but it doesn’t specify if vegan or vegetarian options are available. Travelers with dietary requirements should contact the local provider to inquire about accommodations prior to booking.

Can Participants Take Their Own Snacks/Refreshments?

Participants are welcome to bring their own snacks and refreshments on the tour. The tour includes bottled water, but guests can supplement this with their own food and drinks if desired.

What Types of Footwear Are Recommended for the Tour?

Comfortable, closed-toe shoes or hiking boots are recommended for the tour. The terrain in Volcano National Park can be uneven, so sturdy footwear that provides good traction is important for participants’ safety and comfort.

Can Children Participate in the Tour Activities?

Yes, infants can participate in the tour, but they must sit on laps. The tour is stroller accessible, though it’s not wheelchair accessible. Most travelers, including children, can participate in the activities.

The Sum Up

The review of the Hilo and Volcano National Park Tour raises concerns regarding its overall quality, given the low rating from a single customer. Prospective travelers should thoroughly research the tour and seek additional feedback before deciding to book. While the tour offers various inclusions, the negative review suggests potential issues that need to be addressed for a satisfactory experience.