The Hilton Garden Inn San Mateo is a conveniently located hotel, just about 6 miles from San Francisco International Airport.
With an impressive 8.3 rating from over 200 reviews, the hotel is praised for its cleanliness, friendly staff, and quality breakfast.
Guests can enjoy on-site amenities like an outdoor pool, fitness center, and various dining options.
However, the hotel’s sustainability certifications may not be a priority for all travelers.
The Hilton Garden Inn San Mateo provides a comfortable and reliable stay, making it a suitable choice for those seeking proximity to the airport and a range of convenient features.
Good To Know
- The Hilton Garden Inn San Mateo is located 9.6 km from San Francisco International Airport, offering a convenient location for travelers.
- The hotel is rated 8.3 out of 10 based on 214 reviews, with guests praising its cleanliness, friendly staff, and quality breakfast.
- The hotel features an outdoor swimming pool, fitness center, and on-site dining options, including the Garden Grille Restaurant and Bar.
- Guests can enjoy free high-speed internet, tea/coffee makers, and flat-screen TVs in the rooms, as well as facilities for disabled guests and free parking.
- The hotel operates a 24-hour front desk and provides daily housekeeping service, luggage storage, and business facilities, ensuring a comfortable and convenient stay.
Hotel Overview
The Hilton Garden Inn San Mateo is a well-regarded hotel located in San Mateo, California. With a rating of 8.3 based on 214 reviews, the hotel offers a convenient location just 9.6 km from San Francisco International Airport.
Guests have praised the hotel’s cleanliness, friendly staff, and quality breakfast. The property has also received third-party sustainability certifications, demonstrating its commitment to eco-friendly practices.
Featuring an outdoor swimming pool, fitness center, and several on-site dining options, the Hilton Garden Inn San Mateo provides a comfortable and well-equipped stay for both business and leisure travelers visiting the San Francisco Bay Area.
Guest Feedback
Guests’ feedback on the Hilton Garden Inn San Mateo has been overwhelmingly positive, with reviewers praising the hotel’s key features.
Based on over 200 reviews, guests have highlighted:
- The convenient location, with proximity to both the airport and surrounding attractions
- The quality and variety of the complimentary breakfast, which guests found to be a standout
- The cleanliness and comfort of the rooms, with particular praise for the bedding
- The friendly and attentive staff, who were noted for their helpfulness and responsiveness
Convenient Amenities
Along With the positive feedback on the hotel’s location and guest experience, the Hilton Garden Inn San Mateo offers a range of convenient amenities to enhance travelers’ stays.
The property features an outdoor swimming pool, a fitness center, and three on-site restaurants, including the Garden Grille Restaurant and Bar and a 24-hour Pavilion Pantry.
Guest rooms are equipped with free high-speed internet, tea/coffee makers, air conditioning, and flat-screen TVs.
The hotel also provides facilities for disabled guests, free parking, and a 24-hour front desk.
These amenities cater to the diverse needs of guests, ensuring a comfortable and convenient stay at the Hilton Garden Inn San Mateo.
Dining Options
What dining options does the Hilton Garden Inn San Mateo offer its guests?
The hotel features several on-site dining options to cater to different tastes and preferences:
- Garden Grille Restaurant and Bar, serving breakfast, lunch, and dinner
- 24-hour Pavilion Pantry, offering a selection of microwaveable items and snacks
- Three additional restaurants located within the hotel premises
The hotel’s diverse dining offerings ensure that guests have access to a variety of meal choices, catering to their culinary needs throughout their stay.
Whether seeking a full-service restaurant experience or a quick snack, the Hilton Garden Inn San Mateo provides convenient dining options for its guests.
Check-in and Check-out
The Hilton Garden Inn San Mateo operates on a standard check-in and check-out policy. Guests can check in from 3:00 pm onwards, while check-out is required by 12:00 pm. This allows the hotel staff sufficient time to prepare the rooms for the next arrivals.
The minimum age for check-in is 18 years old. For group bookings of more than 9 rooms, different policies may apply.
Guests traveling with children are welcome, though extra bed charges may be incurred for children over the age of 6.
The hotel also allows pets, though additional fees may be applicable.
Child and Pet Policies
Children of any age are welcome at the Hilton Garden Inn San Mateo. However, keep in mind that charges may apply for children over the age of 6.
The hotel’s policies regarding children and pets include:
- Extra bed charges for children over 6
- Pets allowed, with potential charges
- Special group booking policies for reservations of 9 or more rooms
- Minimum check-in age of 18 years old
The Hilton Garden Inn San Mateo aims to accommodate families and pet owners while maintaining a comfortable environment for all guests.
Guests are advised to review the hotel’s policies prior to booking to ensure a seamless stay.
Guest Services
Providing 24-hour front desk assistance, the Hilton Garden Inn San Mateo ensures a seamless guest experience.
Luggage storage is available for guests, allowing them to explore the area without the burden of their belongings. Daily housekeeping service ensures the cleanliness and comfort of the rooms.
The hotel also offers business facilities, including fax and photocopying services, as well as meeting and banquet spaces, catering to the needs of business travelers.
For added security, the property features fire extinguishers, CCTV, smoke alarms, and a safety deposit box.
The hotel’s commitment to accessibility is evident, with wheelchair-accessible facilities and accommodations for guests with disabilities.
Safety and Accessibility
Ensuring the safety and well-being of guests is a top priority at the Hilton Garden Inn San Mateo.
The hotel is equipped with:
- Fire extinguishers and smoke alarms throughout the property to detect and prevent fire hazards.
- CCTV surveillance system for round-the-clock monitoring of the premises.
- A secure safe deposit box at the front desk for guests to store their valuables.
- Wheelchair-accessible facilities and dedicated rooms for guests with disabilities, ensuring an inclusive and comfortable stay.
The hotel’s commitment to safety and accessibility provides peace of mind, allowing guests to focus on enjoying their stay.
Frequently Asked Questions
What Is the Hotel’s Cancellation and Refund Policy?
The cancellation and refund policy is not explicitly provided in the given information. Hotel policies for cancellations and refunds can vary and are often determined on a case-by-case basis or depend on the type of booking made.
Does the Hotel Offer Airport Shuttle Service?
The hotel does not offer an airport shuttle service. However, the property is located only 9.6 km away from San Francisco International Airport, making it a convenient option for air travelers.
Are There Any Discounts or Special Offers Available?
The hotel does not appear to advertise any current discounts or special offers on their website. However, guests may want to check for any promotional rates or packages that may be available at the time of booking.
How Can I Book a Meeting or Event Space at the Hotel?
To book a meeting or event space at the hotel, guests can contact the hotel’s business facilities team. They offer on-site meeting and banquet rooms, as well as audio-visual equipment and catering services to accommodate a variety of events.
What Are the Payment Options Accepted at the Hotel?
The hotel accepts a variety of payment options, including major credit cards such as Visa, Mastercard, American Express, and Discover. Direct bank transfers and cash may also be accepted. Payment policies may vary for group bookings.
Sum Up
Upon our visit to the San Francisco Bay Area, we had the pleasure of staying at the Hilton Garden Inn San Mateo. This well-appointed hotel offers a convenient accommodation option for travelers exploring the region. Conveniently located near the airport, the Hilton Garden Inn San Mateo provides a range of amenities to enhance your stay, including an outdoor pool, a fitness center, and on-site dining.
Consistent with our experience, guests have praised the hotel’s cleanliness, the friendliness of the staff, and the overall guest experience. This reliable and sustainable choice is a great option for discerning travelers seeking a comfortable and enjoyable stay.
If you’re interested in booking your stay, you can use the button below to reserve through Booking.com, a platform we utilize and recommend for its competitive prices.