Honolulu Hawaii Airport Transfer offers travelers a seamless way to get from the airport to their accommodations. With prompt pickups and friendly drivers, the service provides a hassle-free experience. Customers appreciate the convenience of specific pickup instructions based on their airline, as well as the inclusion of parking fees and gratuities. While the service doesn’t accommodate wheelchairs, it’s an ideal choice for those seeking a comfortable and reliable transportation option in Hawaii. What sets this transfer service apart, and why might it be the right choice for your upcoming trip?
Good To Know
- Private transfer service from Honolulu International Airport to accommodations, with driver tracking flights for prompt pickup upon arrival.
- Specific pickup instructions provided for passengers of different airlines, including Delta, United, and Hawaiian Interisland/Mainland.
- Comfortable travel in a private vehicle, with parking fees, GST, and gratuities covered as part of the service.
- Infant seats and service animals allowed, but the service is not wheelchair accessible.
- Positive reviews on timely pickups and friendly drivers, though some customers reported confusion over pickup points and issues with vehicle size.
Service Overview
The Honolulu Airport Transfer service provides a private transfer from Honolulu International Airport to your accommodations in Honolulu. This avoids the hassle of long taxi lines and slow shuttles.
The driver tracks your flight to ensure prompt pickup upon arrival. You’ll travel comfortably in a private vehicle, making your trip to your hotel or rental a smooth and stress-free experience.
The service includes specific pickup instructions based on your airline. For example, passengers on Delta and United flights should meet the driver behind baggage claim 31, while those on other North American airlines should look for the driver at the crosswalk between baggage claims 19 and 20.
The driver can only wait for 15 minutes, so it’s important to contact them if you’re delayed.
You can also read our reviews of more tours and experiences in Honolulu.
Pickup and Drop-off Details
Upon landing, passengers will be met by a driver holding a sign with their name.
Specific pickup instructions vary based on the airline:
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Delta & United passengers should exit behind baggage claim 31.
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Passengers on other North American airlines should go to the crosswalk between baggage claims 19 and 20.
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Hawaiian Interisland/Mainland passengers should exit from baggage claim 11 and turn right.
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International flight passengers should exit using door 2 to the green curbside.
It’s important to note that the driver can only park for 15 minutes, so passengers should contact the service if they’re delayed.
Transport Inclusions and Conditions
This private transfer service includes one-way transportation in a private vehicle. The inclusions cover parking fees, GST, and gratuities. Due to COVID-19 restrictions, the usual lei greeting is currently unavailable. However, the service allows for infant seats, service animals, and strollers, though it’s not wheelchair accessible.
Inclusions | Conditions |
---|---|
One-way private transfer | Infant seats available |
Parking fees included | Service animals allowed |
GST covered | Stroller accessible |
Gratuities included | Not wheelchair accessible |
Lei greeting unavailable |
Customer Reviews and Feedback
Overall, reviews for the Honolulu Airport Transfer service paint a mixed picture.
On the positive side, customers highlighted timely pickups and friendly drivers.
However, there were some areas of concern, including:
- Confusion over pickup points, with some customers reporting difficulty locating the designated meeting spots.
- Issues with vehicle size, with a few customers mentioning that the provided transportation didn’t accommodate their group size as expected.
- Lack of promised services, such as the unavailable lei greeting due to COVID-19 restrictions.
The service provider has indicated a willingness to address these concerns and improve the overall experience, suggesting that the Honolulu Airport Transfer service has room for refinement based on customer feedback.
Booking and Cancellation Policy
Booking the Honolulu Airport Transfer service is a straightforward process.
Travelers can reserve this one-way private transfer for prices starting at $115.00 per group of up to 3 people. The service provides the convenience of a driver who tracks the flight and promptly picks up passengers upon arrival.
Customers have the flexibility to reserve now and pay later. If plans change, there’s free cancellation up to 24 hours before the experience. The confirmation is received at the time of booking, ensuring travelers have all the necessary details.
Getting to Your Accommodation
Upon arriving at Honolulu International Airport, travelers can look forward to a seamless transfer to their accommodations.
The private transfer service ensures a hassle-free experience, with the driver tracking flights for prompt pickup. Travelers can meet their driver holding a sign with their name upon landing, with specific pickup instructions based on their airline:
- Delta & United: Tour group exit behind baggage claim 31
- Other North American airlines: Crosswalk between baggage claim 19 & 20
- HA Interisland/Mainland: Exit from baggage claim 11, turn right
The driver can park for 15 minutes, so it’s important to contact them if there are any delays.
Frequently Asked Questions
Travelers often wonder about the key details of the Honolulu Airport transfer service. What’re the pickup and drop-off locations? Can I bring a car seat or stroller? Is the service wheelchair accessible?
The service overview covers the essentials – a private transfer in a comfortable vehicle, with the driver tracking your flight for prompt pickup. Specific instructions are provided for the various airline arrival zones.
While infant seats and strollers are accommodated, the service isn’t wheelchair accessible. Reviewers note occasional confusion over pickup points and issues with vehicle size, though the host seems responsive to feedback.
Things To Known
Can I Request a Specific Vehicle Type?
Yes, you can request a specific vehicle type for your airport transfer. The availability and any additional costs for a particular vehicle would need to be confirmed with the service provider at the time of booking.
Is a Return Transfer Service Available?
Yes, a return transfer service is available. Customers can book a round-trip transfer from the airport to their accommodations and back to the airport at the time of booking.
Do I Need to Provide Flight Details in Advance?
Yes, you’ll need to provide your flight details in advance so the driver can track your arrival and meet you promptly upon landing. This ensures a smooth, worry-free transfer to your accommodations.
Can I Store Luggage With the Driver?
The service does not offer luggage storage with the driver. Passengers are expected to bring their luggage with them for the private transfer to their accommodations. The driver will assist with loading and unloading the vehicle as needed.
What if My Flight Is Delayed or Cancelled?
If your flight is delayed or cancelled, you should contact the driver as soon as possible. They’ll track your flight and adjust the pickup time accordingly. Just let them know about any changes to your arrival.
Sum Up
Honolulu Hawaii Airport Transfer provides a reliable and hassle-free way to get from the airport to your accommodations. With prompt pickups, friendly drivers, and inclusive pricing, it’s an ideal choice for visitors to Hawaii. Whether you’re traveling solo, with family, or in a group, this private transfer service ensures a smooth start to your Hawaiian getaway.
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