In our exploration of Dubai’s hotel scene, we stumbled upon the Knight Castle Hotel, a rebranded version of the old Carlton Palace. This 4-star spot sits just a stone’s throw from the airport, making it a handy base for city adventures.
While it boasts some nice perks like a rooftop pool and spa, we found the overall experience a bit hit-or-miss.
On the downside, some rooms could use a refresh, and the service can be inconsistent. However, for travelers who prioritize location over luxury and don’t mind a few quirks, this place could be a good fit.
It’s especially suited for business folks on quick trips or budget-conscious travelers who want to be near the action without breaking the bank.
Remember, in the world of Dubai hotels, you often get what you pay for. If you’re expecting five-star glitz, you might want to look elsewhere.
But if you’re after a decent bed in a convenient spot with some added comforts, the Knight Castle could be your castle for a night or two.
About Your Stay
- The hotel was previously known as the Carlton Palace Hotel, located in Dubai, UAE, 4 km from the Dubai International Airport.
- The hotel is conveniently situated near major landmarks like the Grand Mosque and Dubai World Trade Centre, ensuring easy access to attractions.
- Amenities include a rooftop pool, fitness center, spa, and diverse dining options, catering to the needs of both leisure and business travelers.
- The hotel offers well-appointed rooms with essential amenities, including air conditioning, work desks, and private bathrooms with bidets.
- The property provides business services such as meeting and banquet facilities, a business center, and high-speed Wi-Fi, making it suitable for corporate events.
Hotel Overview
The Knight Castle Hotel, formerly known as the Carlton Palace Hotel, is located on Al Maktoum Road in Dubai, United Arab Emirates.
It’s situated approximately 4 km from the Dubai International Airport and within close proximity to major landmarks like the Grand Mosque (5.9 km) and Dubai World Trade Centre (7.1 km).
According to reviews, the hotel has a rating of 7.2/10 based on 343 guest evaluations. Travelers have generally praised its location, rating it 8.1 out of 10, while staff performance, room cleanliness, and value for money received slightly lower scores.
The hotel offers a range of amenities, including a rooftop outdoor pool, fitness center, spa, and various dining options.
Convenient Location
One of the Knight Castle Hotel’s key strengths is its convenient location.
Situated just 4 kilometers from Dubai International Airport, it’s an ideal choice for travelers needing quick and easy access to the airport.
Plus, the hotel is within a reasonable distance of several popular Dubai landmarks. The Grand Mosque is just 5.9 kilometers away, while the Dubai World Trade Centre and Sahara Centre are 7.1 and 8.8 kilometers respectively.
This strategic positioning allows guests to explore Dubai’s top attractions with minimal travel time.
The hotel’s location on Al Maktoum Road also provides good connectivity to the city’s public transportation network, making it simple for guests to navigate Dubai during their stay.
Facilities and Amenities
Typically, the Knight Castle Hotel offers a range of facilities and amenities to cater to the diverse needs of its guests.
On-site, there’s an outdoor rooftop swimming pool, a fitness centre, and a spa/wellness centre. Guests can enjoy a meal at the restaurant, which serves a variety of cuisines, including American, Indian, local, Asian, and international.
The hotel also provides free WiFi throughout and a free private parking area. For business travellers, there are meeting/banquet facilities, a business centre, and fax/photocopying services available for an additional charge.
With these comprehensive facilities, the Knight Castle Hotel give you a comfortable and convenient stay for all its guests.
Room Features
Guests at the Knight Castle Hotel can expect well-appointed rooms equipped with essential amenities.
All units feature air conditioning, a work desk, and a personal safe. Rooms also include a kettle for tea and coffee, as well as a flat-screen TV.
The private bathrooms are outfitted with a bidet, providing added convenience. Wardrobes are found in every room, allowing guests to unpack and settle in comfortably.
The tea and coffee making facilities in each room ensure guests can start their day with a refreshing beverage.
Business Services
The Knight Castle Hotel caters to the needs of business travelers with its range of dedicated business services.
The hotel features meeting and banquet facilities, allowing guests to host conferences, seminars, or corporate events. A well-equipped business center is available, providing access to essential office equipment like fax machines and photocopiers.
For those who need to stay connected, the hotel offers high-speed Wi-Fi throughout the property. Plus, the concierge team is on hand to assist with any business-related requests, ensuring a seamless and productive stay for corporate guests.
Guest Services
At the Knight Castle Hotel, the attentive 24-hour front desk staff is on hand to assist guests with a variety of services. The hotel offers concierge assistance, luggage storage, and a tour desk to help guests plan their stay. For added convenience, private check-in and check-out services are available.
| Reception Services | Cleaning Services |
|---|---|
| 24-hour front desk | Daily housekeeping |
| Concierge service | Ironing, dry cleaning, and laundry (additional charge) |
| Luggage storage, tour desk |
The hotel’s cleaning services ensure a comfortable stay, with daily housekeeping and optional laundry, ironing, and dry cleaning for an additional charge.
Policies
Adhering to standard hotel policies, the Knight Castle Hotel has established a check-in window from 3:00 PM to 12:00 AM, with check-out expected by 11:00 AM to 12:00 PM.
The hotel welcomes children of all ages, though additional charges may apply for extra beds for those aged 12-17 and adults.
Pets, however, aren’t permitted on the premises. Guests must be at least 18 years old to check-in, and different policies may apply for group bookings of over 10 rooms.
The hotel give you a comfortable and convenient stay for all its visitors.
Guest Feedback
Guests have provided mixed feedback on their experiences at the Knight Castle Hotel. While some praised the convenient location and rated it highly for couples, others noted areas for improvement, particularly regarding staff friendliness. Cleanliness feedback was varied, with overall satisfaction with room comfort and amenities. A closer look at the guest ratings reveals the following:
| Criteria | Rating (out of 10) |
|---|---|
| Location | 8.1 |
| Staff | 8.0 |
| Cleanliness | 7.5 |
| Comfort | 7.8 |
| Value for Money | 7.3 |
| Free WiFi | 7.1 |
The Knight Castle Hotel’s overall rating of 7.2/10 suggests there is room for improvement to enhance the guest experience.
Questions About Your Stay
Is the Hotel Pet-Friendly?
No, the hotel is not pet-friendly. According to the hotel’s policies, pets are not allowed on the premises.
What Are the Cancellation and Refund Policies?
The hotel doesn’t allow pets. Cancellation and refund policies vary – guests should check the specific terms at the time of booking, as different policies may apply for group bookings over 10 rooms.
Are There Any Special Offers or Packages Available?
The hotel doesn’t seem to publicly advertise any special offers or packages. However, guests are advised to check the hotel’s website or contact them directly for the latest promotions and deals that may be available.
Is There a Dress Code for the Restaurant or Other Facilities?
There’s no formal dress code at the hotel’s restaurant or other facilities. Guests can dress casually and comfortably, though they’re advised to avoid beachwear like swimwear when dining.
Are There Any Conference or Event Spaces Available for Hire?
The hotel offers meeting/banquet facilities and a business center. Guests can utilize these spaces for conferences, events, and other business needs. Additional charges may apply for some business services like fax/photocopying.
Final Verdict On This Stay
Step into a world where modern luxury meets old-world charm at this recently rebranded gem in the heart of Dubai. Once known as the Carlton Palace, this hotel now sports a more regal moniker befitting its impressive amenities and top-notch service.
Business travelers and vacationers alike will find themselves well-catered to, with a prime location that puts the best of Dubai at their fingertips. From plush rooms to inviting common areas, every corner of this hotel exudes comfort and elegance.
But don’t just take our word for it – previous guests rave about their experiences, citing everything from the attentive staff to the mouthwatering dining options. Whether you’re in town for a quick stopover or an extended stay, you’ll find yourself right at home in this urban oasis.
That wraps up our review of this Dubai delight. Ready to experience it for yourself? Hit the button below to book through our trusted partner, Booking.com. They consistently offer competitive rates and the flexibility of free cancellation – perfect for the savvy traveler who likes to keep their options open.