Travelers heading to or from Chicago’s airports often seek comfort and reliability, especially after a long flight. While many shuttle options exist, private transportation like this luxury sedan service promises a more refined and personalized experience. We’re here to give you a detailed, honest look based on available reviews and the service’s features, so you can decide if it’s a good fit for your trip.
What we find appealing about this service is the focus on luxury vehicles—meticulously maintained, stylish, and comfortable—and the professionalism of the drivers, who prioritize safety and courtesy. Plus, the transparent pricing and flexible booking options make it accessible for many travelers. However, one notable concern is the one-star review recounting a missed pickup that caused stress and inconvenience — a reminder that even well-rated services can have hiccups.
This transfer service is best suited for travelers who value comfort, a touch of luxury, and straightforward pricing, especially if they’re traveling in small groups or with limited luggage. It’s a good choice for those arriving late, catching early flights, or simply wanting to start or end a trip on a smooth, stress-free note.
Key Points

- Luxurious Fleet: Top-tier, well-maintained vehicles designed for comfort and style.
- Professional Drivers: Courteous, highly skilled drivers focused on your safety.
- Affordable Rates: Transparent pricing with no hidden fees, offering value for a premium service.
- Flexible Booking: You can schedule pickups and return trips that fit your timetable.
- Limited Capacity: Suitable for up to 2 passengers with 3 bags; additional luggage incurs extra charges.
- Smooth Process: Fast, organized booking system with SMS updates and curbside pickup contact.
What to Expect from the Service

Traveling from the airport to your destination—or vice versa—should be straightforward, and that’s the promise of this private sedan transfer. It’s a door-to-door experience with the convenience of curbside pickup at either O’Hare or Midway. The service offers a professional driver contact for curbside pickup, which is essential for a smooth transition after a long flight or before a busy departure.
You can also read our reviews of more tours and experiences in Chicago
The Fleet and Vehicle Comfort
The service boasts a luxurious fleet of top-of-the-line vehicles, carefully maintained to ensure cleanliness, comfort, and style. The vehicles are air-conditioned, which can be a relief after a sweaty day of travel or a hot Chicago summer. Bottled water is included—small touches that make a difference when you’re tired and just want to relax.
Booking and Confirmation
Booking is designed to be quick and efficient. You’ll need to provide details like your airport, flight number, pickup time and date, drop-off address, number of passengers, and luggage details upfront. If you’re booking a return trip, extra info about pickup time and luggage is also required. Once booked, expect SMS updates at each stage—confirmation, driver contact, etc.—so you stay in the loop.
Pickup Experience
At the airport, the driver will contact you, making curbside pickup less stressful. If you have oversized luggage, it’s best to inform the provider during booking to avoid misunderstandings. The vehicle accommodates up to 3 bags for 2 passengers, which is typical for a sedan, but if you have more luggage or larger items, extra charges may apply.
Price and Value
At $133 per group, this service is competitively priced for a luxury, private transfer. While it might seem pricey compared to shared shuttles or public transit, the value lies in comfort, privacy, and time savings—especially for those with tight schedules or a lot of luggage. Do note that the fare is based on a roughly 18-20 mile radius around the airports—extra mileage will incur additional charges, payable directly to the driver.
- 2-Hour Guided Segway Tour of Chicago
- Bikes, Bites, and Brews: Chicagos Signature Dishes Bike Tour
- Chicago: Gangsters and Ghosts Walking Tour
- Medieval Torture Museum Ticket With Audio Guide and Ghost Hunting
- Chicago’S Artsy Cultural Landmarks – Walking Tour
- Chicago’s Festive Lights: A Magical Christmas Journey
What’s Not Included
The service provides a one-way trip, bottled water, all fees, taxes, and a private, air-conditioned vehicle. However, extras like waiting time, additional stops, baby car seats, or food and drinks are not included, so if you need flexibility or specific accommodations, plan accordingly.
Real-World Feedback from Travelers
The service’s average rating of 3 stars reflects mixed experiences. One reviewer, Gloria, flagged a significant issue: she was confirmed for a pickup but was left waiting with no notification, and she learned later that her reservation was canceled by Viator, not the service itself. Her story highlights a crucial point—confirmations are vital, and some issues may not be in the provider’s control.
On the other hand, the service emphasizes its organized booking system and professional drivers, which many travelers appreciate. The inclusion of bottled water and a comfortable vehicle are appreciated touches that make the journey more pleasant, especially after a long flight or during a hot day.
Handling Cancellations and Changes
The cancellation policy allows full refunds if canceled at least 24 hours in advance. This flexibility is helpful if your plans shift unexpectedly, but last-minute cancellations or no-shows can be costly. The review about the canceled reservation underscores the importance of confirming your booking and keeping track of your reservation status.
The Itinerary – What You’re Really Getting

This isn’t a complex tour with multiple stops—it’s a simple yet premium transportation service designed to get you between airports and your hotel or destination quickly and comfortably. The 30-minute to 1-hour duration depends on traffic and distance, but the focus is on providing a stress-free start or end to your trip.
The curbside pickup means you’ll meet your driver directly outside the terminal, avoiding the hassles of shared shuttles or long waits. This is especially helpful if you’re arriving late or trying to catch an early flight, where timing is tight.
Vehicles and Comfort
The fleet offers luxury sedans that promise a smooth ride. Expect plush seating, climate control, and a quiet environment—important when you want to relax or catch up on work after a flight. The inclusion of bottled water is a small but appreciated detail, adding to the sense of care and comfort.
Potential Drawbacks
While the service is generally straightforward, the one negative review raises the issue that cancellations or missed pickups can happen with little warning, causing stress—particularly problematic for travelers with tight schedules. Also, the limited capacity of 2 passengers and 3 bags means larger groups or families will need to look elsewhere or pay extra.
Who Will Find This Service Useful?

This private sedan transfer is best suited for individual travelers or couples looking for convenience and comfort. If you’re arriving in Chicago late or need to get to the airport early, this service offers timeliness and a touch of luxury—without the hassle of waiting in line or sharing rides. It works well for those who value predictable, door-to-door service and are okay with paying a premium for peace of mind.
However, those traveling with large groups, oversized luggage, or requiring additional stops should consider other options or be prepared for extra costs. If you’re seeking the lowest possible price, this service might seem expensive compared to shuttle buses, but it compensates with personalized service and a higher comfort level.
This private luxury sedan service from Chicago’s airports offers a dependable and comfortable mode of transportation for small groups or couples who prioritize ease, style, and efficiency. While the overall experience can be smooth and luxurious, it’s important to be aware of potential issues like cancellations or limited capacity.
The inclusion of bottled water, professional drivers, and organized booking makes this a compelling option for travelers who want a stress-free start or end to their Chicago visit. It’s perfect if you’re willing to pay a bit extra for the convenience of a private, air-conditioned vehicle waiting curbside.
For those who value reliability, simplicity, and a touch of luxury, this service could be just what you need. Conversely, if budget is your primary concern or you need larger vehicles, exploring other options might serve you better.
Is this service available for both O’Hare and Midway airports?
Yes, it offers curbside pickup from both Chicago airports, with flexible booking options for either.
How many people can fit in the vehicle?
The sedan accommodates up to 2 passengers comfortably, with room for 3 bags. Larger groups may need to consider other arrangements.
What’s included in the price?
The $133 fee covers one-way private transportation, all fees and taxes, bottled water, and an air-conditioned vehicle.
Are there extra costs I should be aware of?
Yes, extra mileage beyond approximately 20 miles around the airport will incur additional charges, payable directly to the driver.
How do I confirm my pickup?
After booking, you’ll receive SMS updates, and the driver will contact you at curbside for pickup, especially at the airports.
Can I cancel my reservation?
Yes, free cancellation is available if you do so at least 24 hours in advance. Last-minute cancellations or no-shows may result in losing your payment.
Is this a shared ride or private?
This is a private transfer, only your group will participate, providing privacy and personalized service.
In summary, if you’re after a luxurious, hassle-free transfer with clear pricing and professional service, this Chicago airport sedan could be just what you need. Just keep in mind the potential for cancellations and capacity limits, and you’ll be set for a smooth journey.
More VIP Experiences in Chicago
- Chicago Luxury Flying Dress Photoshoot
- Departure Private Transfer: Chicago to OHare Airport ORD in Luxury SUV
- Private Transfer: Midway Airport MDW to Chicago by Luxury SUV
- Chicago Airport Transfer: OHare Airport ORD to Chicago in Luxury SUV
- Luxury Sedan 4-Hours Sightseeing Tour in Chicago Hourly Service
- Chicago 2-Hour Sightseeing Transfer by Luxury Stretch Limo
More Tour Reviews in Chicago
Not for you? Here's more nearby things to do in Chicago we have reviewed
- Chicago Private Rental Yacht Charter
- Chicago Creepy Cruise
- Chicago Premium Driving Tour with River Boat Cruise
- Wonders of Chicago Audio Tour Adventure
- Luxury Sedan O’Hare/Midway Airport (Curbside) Chicago Ony Way
- Iconic Action Film and Movie Locations 1 Day Tour in Chicago
- Chicago: History and Architecture Guided Kayak Tour
- Routes POR Route 66 with Audio Guide
- Glow and Glide Paddleboard Sunset Experience Chicago
- Chicago Private Boat Day – Sunset, Skyline & Celebration
- Loop Architecture Private tour in Chicago
- Chicago O`Hare Airport (ORD) to Chicago: Arrival Private Transfer
