The Montmorency Falls Shuttle Bus & Admission offers a convenient way for visitors to experience one of Quebec’s natural wonders. With flexible return tickets and an air-conditioned ride, the service provides an efficient transportation option. However, travelers should be mindful of potential scheduling and communication issues. While the shuttle operates on a strict timetable, the overall experience can be impacted by organizational challenges. The shuttle remains a popular choice for those seeking to explore the breathtaking 83-meter-high waterfall. What else might travelers need to know before booking this excursion?
Good To Know
- The Montmorency Falls Shuttle Bus provides direct transportation from Old Quebec to the 83-meter-high Montmorency Falls, with included admission.
- The shuttle service operates on a strict schedule, with daily departures and return times during the specified seasonal periods.
- While the shuttle offers convenience, customer reviews indicate reliability concerns such as disorganized pickups, late buses, and overcrowding.
- Travelers have the option to explore alternative transportation methods, such as local buses, car rental, guided tours, or eco-friendly options like cycling or hiking.
- Considering both the advantages and drawbacks of the shuttle service, travelers should evaluate their preferences, budget, and desired flexibility when choosing their transportation to Montmorency Falls.
Package Overview
What does the Montmorency Falls shuttle bus and admission package include?
The package provides a direct shuttle service from Old Quebec to Montmorency Falls, with a flexible return ticket allowing visitors to spend extended time at the falls.
The shuttle departs from a central pickup location in Quebec City and transports passengers in an air-conditioned vehicle.
The package also includes admission to Montmorency Falls, enabling visitors to explore the stunning 83-meter-high waterfall and its surrounding natural beauty.
With convenient transportation and flexible scheduling, this package offers an efficient and hassle-free way to experience one of Quebec’s most iconic natural wonders.
You can also read our reviews of more tours and experiences in Quebec City.
Meeting and Pickup
The meeting point for the Montmorency Falls shuttle bus is at the Consulat Des Pays-Bas, located at 10 Rue Sainte-Anne in Quebec City.
Passengers should look for the shuttle labeled "Quebec Tours" (blue) or "Unitours" (white) by the sidewalk. The shuttle will pick up and drop off at this central location.
After the trip to the falls, the shuttle will return to the same meeting point.
Passengers should plan to be at the pickup location on time, as the shuttle operates on a schedule and won’t wait for latecomers.
Schedule and Availability
When does the Montmorency Falls shuttle bus operate? The shuttle runs on a seasonal schedule. From September 9, 2024 to October 18, 2024, the shuttle operates daily from 10:45 AM to 2:45 PM. During the peak season from June 1, 2025 to September 7, 2025, the shuttle runs daily from 10:45 AM to 1:30 PM. Finally, from September 9, 2025 to October 18, 2025, the shuttle operates daily from 10:45 AM to 2:45 PM. The schedule is as follows:
Dates | Time |
---|---|
9/9/2024 – 10/18/2024 | 10:45 AM – 2:45 PM |
6/1/2025 – 9/7/2025 | 10:45 AM – 1:30 PM |
9/9/2025 – 10/18/2025 | 10:45 AM – 2:45 PM |
Accessibility Information
Confirmation is received at the time of booking for this shuttle bus and admission package to Montmorency Falls.
The tour isn’t wheelchair accessible, though strollers are permitted.
Service animals are allowed, and the shuttle stop is near public transportation.
Infants must sit on laps, and the tour has a maximum capacity of 99 travelers.
This information is important for guests to consider when planning their visit to Montmorency Falls.
Customer Reviews
The Montmorency Falls shuttle bus and admission package has received a mixed bag of customer reviews, with an average rating of 3.1 out of 24 reviews.
Common complaints include disorganized pickup, late buses, overcrowding, and lack of communication. However, some travelers praised the friendly drivers, comfortable trips, and the beauty of the falls.
Suggestions from customers emphasize the need for improved communication on pickup times and better identification of the shuttle buses. Notably, a few travelers found it easier to use local transport instead of the shuttle, indicating room for improvement in the service.
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Shuttle Bus Reliability
According to customer reviews, the reliability of the Montmorency Falls shuttle bus service has been a recurring concern.
Travelers have reported issues with disorganized pickups, late bus arrivals, and overcrowding. This lack of consistency can undermine the overall experience.
To improve the shuttle service, the operator should consider:
- Enhancing communication on pickup times and bus identification to set accurate expectations.
- Ensuring sufficient bus capacity to accommodate demand and prevent overcrowding.
- Implementing stricter punctuality measures to minimize delays.
- Providing clear instructions and updates to passengers throughout the journey.
Addressing these areas could help restore confidence in the shuttle service and ensure a smoother, more reliable experience for visitors to Montmorency Falls.
Advantages and Drawbacks
The shuttle bus service offers both conveniences and drawbacks for visitors to Montmorency Falls. The direct shuttle from Old Quebec and flexible return ticket provide easy access and flexibility. However, the service has faced organizational issues, with some travelers reporting late buses, overcrowding, and poor communication. Plus, the shuttle may not be the most convenient option for all visitors, as some found it easier to use local transportation instead.
Advantages | Drawbacks |
---|---|
Direct shuttle from Old Quebec | Disorganized pickup and late buses |
Flexible return ticket | Overcrowding issues |
Air-conditioned vehicle | Lack of communication |
Central pickup and drop-off | Some travelers prefer local transport |
Alternative Transportation Options
For visitors who prefer not to use the shuttle service, there are alternative transportation options to reach Montmorency Falls. These include:
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Taking a local bus from Quebec City, which offers a cost-effective and flexible way to explore the falls at your own pace.
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Renting a car or using a rideshare service, providing the freedom to stop at other attractions along the way.
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Joining a guided tour that includes transportation, ensuring a stress-free experience with knowledgeable commentary.
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Cycling or hiking to the falls, offering a more active and eco-friendly approach to the journey.
Ultimately, the choice of transportation will depend on individual preferences, budget, and the desired level of flexibility and independence during the visit.
Frequently Asked Questions
Can I Bring My Own Food and Drinks on the Shuttle?
The shuttle allows passengers to bring their own food and drinks. However, it’s recommended to consume items outside the vehicle to avoid potential spills or messes that could disrupt the ride.
Are There Restroom Facilities Available at the Falls?
Yes, there are public restroom facilities available at Montmorency Falls. Visitors can use the washrooms located near the admission entrance and within the visitor center at the base of the falls.
Is the Shuttle Bus Route Scenic or Direct?
The shuttle bus route to the falls is direct, taking travelers straight from the pickup point in Quebec City to the Montmorency Falls site. The journey doesn’t include any scenic detours, providing a straightforward transportation option.
How Long Do Visitors Typically Spend at the Falls?
Visitors typically spend 1-2 hours at Montmorency Falls, allowing time to explore the various viewpoints, walkways, and attractions. The flexible return ticket on the shuttle bus provides visitors the freedom to linger as long as they’d like.
Is There a Discount for Children or Seniors on the Package?
The package doesn’t mention any discounts for children or seniors. It states the admission is inclusive for all travelers, with infants required to sit on laps. The maximum capacity is 99 travelers.
The Sum Up
The Montmorency Falls Shuttle Bus & Admission provides a convenient way to experience the iconic waterfall. Passengers enjoy a comfortable ride and flexible return tickets, allowing ample exploration time. While the service operates on a strict schedule, potential communication issues may arise. The shuttle offers an efficient means to witness one of Quebec’s natural wonders, though travelers should be mindful of possible organizational challenges.
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