If you’re planning a trip to Banff and want to see the legendary Moraine Lake and Lake Louise without the hassle of parking or navigating mountain roads yourself, this shuttle service might catch your eye. Marketed as a simple, no-stress way to visit these picture-perfect spots, it offers round-trip transportation from Banff’s downtown area with some added insights from friendly drivers.
What we like about this tour is its convenience — it saves you from parking headaches — and the opportunity to relax during the trip while listening to some local commentary. Also, the lakes themselves are stunning and well worth the visit, with their turquoise waters and dramatic mountain backdrops. On the downside, some travelers have found the experience somewhat underwhelming due to late pickups and limited guide engagement, making this a choice for those who prioritize ease over a highly curated experience.
This tour suits travelers who want straightforward access to these must-see sights without breaking the bank or getting caught up in logistical stress. If your priority is a hassle-free visit and you’re okay with a less personal touch, this could fit your plans.
Key Points

- Ease of Access: No need to worry about parking or driving; the shuttle handles it all.
- Comfortable Ride: Air-conditioned vehicles and a friendly driver make for a pleasant journey.
- Ample Time at Sights: Around 75-90 minutes at each lake allows for photos, strolls, or renting a canoe.
- Limited Guided Interaction: Commentary is usually brief; the focus is on transportation rather than storytelling.
- Cost-Effective: At approximately $8.19 per person, it’s a budget-friendly way to see two major sights.
- Mixed Reviews: Some travelers praise the views but mention issues with punctuality and guide engagement.
An In-Depth Look at the Experience
You can also read our reviews of more tours and experiences in Banff.
Starting Point and Booking
The tour departs from Banff’s Mount Royal Bus terminal, located at 135 Beaver Street. Booking is straightforward, and with the mobile ticket, you can keep things simple. The price — just over $8 — makes it one of the most affordable options to visit these lakes, especially considering it covers both destinations in one trip.
The Journey to Moraine Lake
Once onboard, the drive through the Valley of the Ten Peaks is scenic and quite memorable. The vehicle is air-conditioned, which is a relief on warm summer days, and the driver provides some insights about the landscape, although the depth of commentary varies. The key advantage here is the no-hassle nature — no long hikes required to reach Moraine Lake’s viewpoints, and no parking hunt in the busy season.
Moraine Lake
Arriving at Moraine Lake feels like stepping into a postcard — the water’s intense turquoise hue, set against jagged peaks and glaciers, lives up to expectations. The stop lasts around 75 to 90 minutes, which gives ample opportunity for photos, a quick walk along the shoreline, or even a visit to the gift shop. Many visitors love the Rockpile Trail for the panoramic view, and the reflections on the lake are gorgeous.
However, some reviews mention the timing can be tight, especially during peak seasons when the area is crowded. The brief window might be enough for most, but if you’re hoping for a longer quiet moment with the scenery, it might feel rushed.
The Ride to Lake Louise
The shuttle then takes you to Lake Louise, another star of the Canadian Rockies. Here, the stunning glacier-fed lake, with its vibrant blue waters and the iconic Fairmont Chateau, is a photographer’s dream. The same 75-90 minute window applies, which allows for quick exploration of the Lakeshore Trail, snapping some photos, or renting a canoe if you’re feeling adventurous.
Some travelers enjoy the convenience of stepping right off the bus onto the lake’s edge without parking stress. The gift shop and café inside the Chateau are convenient refueling points, although they can be busy during peak times.
The Return Trip
After a relaxing visit, the shuttle heads back to Banff, giving you plenty of time to reflect on your day. The entire trip lasts approximately 5.5 hours, which is ideal if you’re on a tight schedule but still want a taste of these signature sights.
What the Reviews Say

Authentic feedback from travelers paints a picture of mixed experiences. One reviewer criticizes a late pickup and poor communication, noting the guide was 30 minutes late and didn’t offer much narration. They expressed disappointment, but importantly, they still enjoyed the lakes’ beauty. Another reviewer found the lakes “gorgeous and majestic,” but also pointed out the guide arrived 45 minutes late with no notification, which was frustrating.
On the positive side, many appreciate the stunning views and the convenience of avoiding parking. Travelers who prioritize straightforward logistics over detailed guided tours tend to leave satisfied, especially given the low cost.
Transportation, Timing, and Group Size

The shuttle picks you up from a central location in Banff and drops you right at the lakes’ shores. The vehicle is air-conditioned, and the trip is designed to maximize your time at each site. The maximum group size is 99 travelers, but actual groups are usually smaller, which helps keep the experience manageable.
Timing is critical; since the tour includes about 75-90 minutes at each location, arriving early or during less busy times can improve your experience. The total duration of approximately 5.5 hours balances sightseeing with comfort, making it suitable for most travelers, including those with limited mobility.
The Bottom Line

This shuttle tour offers an affordable, no-fuss way to see two of Banff’s most iconic lakes. It’s perfect if you’re looking for a simple solution that takes care of transportation, freeing you up to enjoy the scenery at your own pace. The price makes it attractive for budget-conscious travelers, and the convenience is unmatched in busy seasons.
However, the experience isn’t particularly guided or immersive, and punctuality issues have been noted. If you’re expecting a narrated tour or a very personalized experience, you might find this service somewhat lacking. Still, it delivers the basics — beautiful views, easy access, and a chance to tick off these must-see sights.
In essence, it’s a practical choice for travelers eager to avoid the logistics of parking or long hikes but who are still eager to take in the breathtaking beauty of Moraine Lake and Lake Louise.
FAQ

How much does the shuttle cost?
The shuttle is approximately $8.19 per person, making it one of the more budget-friendly options for visiting these lakes.
Where does the tour depart from?
It departs from the Mount Royal Bus terminal at 135 Beaver Street in Banff.
How long is each stop?
You typically get about 75 to 90 minutes at Moraine Lake and the same at Lake Louise.
Is the transportation comfortable?
Yes, the vehicle is air-conditioned, which helps on warm days, and the ride is generally smooth.
Are there guided commentary during the trip?
The driver provides some insights about the landscape, but the commentary is usually brief and not highly detailed.
Can I rent a canoe at the lakes?
Yes, renting a canoe is an optional activity at Moraine Lake during the season.
Is this tour suitable for everyone?
Most travelers can participate, but those who prefer a guided, narrated tour might find it too basic. It’s ideal if you value convenience over in-depth storytelling.
What if I need to cancel?
You can cancel up to 24 hours in advance for a full refund, making this a flexible option if your plans change.
To sum it up, this shuttle is a sensible pick for travelers who want a straightforward, affordable way to experience two of Banff’s most iconic lakes without the stress of driving or parking. While it might lack some personal touches or detailed narration, it delivers stunning scenery and convenience — perfect for those with tight schedules or limited mobility. Just be ready for the possibility of late pickups and crowded spots during busy seasons, and you’ll have a memorable visit to Moraine Lake and Lake Louise.
More Tour Reviews in Banff
- Discover Banff National Park with Dog Friendly Exclusive Tour
- Banff to Calgary YYC Airport Shared Shuttle
- Jasper and Columbia Skywalk Icefield Parkway Private Day Tour
- Town of Banff Highlights 2 Hour Walking Tour | Gratuity-Based
- Banff Evening Wildlife/ Scenic Tour Lakes, Hoodoos & Bow Falls
- Banff, Lake Louise, Moraine ,Emerald & Johnston Canyon tour
Not for you? Here's more nearby things to do in Banff we have reviewed
- Discover Banff National Park with Dog Friendly Exclusive Tour
- Banff to Calgary YYC Airport Shared Shuttle
- Jasper and Columbia Skywalk Icefield Parkway Private Day Tour
- Moraine Lake Louise Shuttle Bus | Banff Explorer Direct Service.
- Town of Banff Highlights 2 Hour Walking Tour | Gratuity-Based
- Banff Evening Wildlife/ Scenic Tour Lakes, Hoodoos & Bow Falls
- Banff, Lake Louise, Moraine ,Emerald & Johnston Canyon tour
- Banff: History Tour with Private Group Museum Tours + Entry
- Sunrise Tour Moraine Lake Lake Louise from Canmore/Banff
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- From Banff: Moraine Lake & Lake Louise Tour
