The Murder Mystery Detective Experience has garnered a disappointing 2.0-star rating, primarily due to technical issues with the mobile app. Participants reported problems with GPS tracking, which hindered their overall enjoyment of the adventure. Despite the innovative concept, the execution seems to fall short, leaving many customers unsatisfied. The need for improvements in app functionality and customer satisfaction is evident if the organizers hope to provide a more engaging and valuable experience in the future.
Overview of the Experience
The Murder Mystery Detective Experience in Eugene Springfield, OR is a private tour and activity operated by Hearo. It costs $14.99 per person and offers a GPS-based map with turn-by-turn directions, a walking game map via mobile app, and a driving game map for the outskirts.
The experience has a built-in scoring system, and participants must wear headphones/earbuds and use a charged smartphone. The activity starts and ends at a meeting point in downtown Eugene, with a separate driving map start point in Springfield.
The experience is available from October 20, 2022, to March 5, 2026, every day from 12:00 AM to 11:30 PM.
Game Features and Requirements
The Murder Mystery Detective Experience offers several game features to enhance the detective experience. The tour utilizes a live GPS map with turn-by-turn directions to guide participants through the case.
Plus, the experience provides:
- A walking game map via mobile app for the downtown area.
- A driving game map via mobile app for the outskirts.
- A built-in scoring system to track progress.
To participate, headphones or earbuds are required, and a charged smartphone is necessary to access the mobile app features.
These technological elements create an immersive and interactive mystery-solving adventure.
You can also read our reviews of more tours and experiences in Eugene.
Meeting and Pickup Logistics
According to the information provided, the Murder Mystery Detective Experience has a designated meeting point and pickup location.
The meeting point is located at 30 E Broadway #124, Eugene, OR 97401, USA, which is the starting point for the walking game map. For the driving map, the pickup point is at 937 Summit Blvd, Springfield, OR 97477, USA.
The activity ends back at the original meeting point. The experience is available daily from 12:00 AM to 11:30 PM, with confirmation provided upon booking.
Participants should note that the activity isn’t wheelchair accessible.
Operational Details
The Murder Mystery Detective Experience operates daily from 10/20/2022 to 3/5/2026, with opening hours from 12:00 AM to 11:30 PM.
Visitors receive a confirmation at booking and service animals are allowed, but the experience isn’t wheelchair accessible. Most travelers can participate, as long as they’ve a charged smartphone and headphones/earbuds.
The key operational details include:
- The experience is available Monday through Sunday.
- It starts at the 30 E Broadway #124, Eugene, OR 97401 meeting point, with a driving map starting at 937 Summit Blvd, Springfield, OR 97477.
- The activity ends back at the original meeting point.
Reviews and Ratings
Though the Murder Mystery Detective Experience has only received a single review to date, the rating of 2.0 out of 5 stars provides some insight into the overall customer sentiment.
The lone review offers little constructive feedback, simply stating the experience was "terrible" without elaborating.
While more reviews would be needed to draw definitive conclusions, this initial low rating suggests the experience may have fallen short of expectations for at least one participant.
Potential customers should consider this solitary unfavorable assessment when deciding whether to book the Murder Mystery Detective Experience in Eugene-Springfield, Oregon.
Highlights and Lowlights
While the Murder Mystery Detective Experience give you an engaging and immersive game-based adventure, the lone review highlights several potential areas for improvement.
The review cites:
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Technical issues with the mobile app, including GPS tracking problems and app crashes.
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A lack of engaging gameplay and puzzles, making the experience feel underwhelming.
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Concerns about the overall value proposition, with the reviewer noting that the experience didn’t justify the price tag.
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Final Thoughts
Based on the lone review, it seems the Murder Mystery Detective Experience falls short of delivering an engaging and worthwhile game-based adventure.
With a measly 2-star rating, the experience appears to lack the excitement and interactivity one would expect from a self-guided murder mystery tour.
The low rating and sparse feedback suggest the game may be poorly designed, offering little in the way of immersion, challenge, or entertainment value.
Given the minimal information available, prospective participants may want to carefully weigh their options and consider alternative murder mystery experiences that promise a more polished and enjoyable adventure.
Frequently Asked Questions
Is the Experience Suitable for Children Under 12?
The experience doesn’t specify a minimum age, but it involves a murder mystery game which may not be suitable for young children. It’s best to evaluate the child’s maturity level and interest in the theme before booking.
Can Participants Bring Their Own Snacks or Drinks?
Participants can bring their own snacks and drinks to the Murder Mystery Detective Experience. The experience does not provide any food or beverages, so bringing personal items is allowed and recommended to keep participants fueled during the activity.
Is the Experience in English or Are Other Languages Available?
The experience is only available in English. No other language options are mentioned in the provided information. Participants must use headphones or earbuds and have a charged smartphone to participate in the game.
What Happens if the Weather Is Bad on the Day of the Event?
If the weather is bad on the day of the event, participants can typically reschedule or receive a full refund. The experience provider aims to accommodate unexpected weather conditions and guarantee customers have a positive experience.
Is There Any Way to Customize the Experience for Our Group?
The experience can be customized for groups – they offer private tours where only your group participates. However, there’s no information provided about the ability to customize the activities or content of the experience itself.
The Sum Up
The Murder Mystery Detective Experience falls short of expectations due to technical issues with the mobile app, particularly GPS tracking problems. Participants have reported a lack of engagement and value, resulting in an underwhelming adventure. Despite the innovative concept, the execution needs significant improvements to enhance customer satisfaction and the overall gameplay experience.