National Express offers a convenient bus service to transport travelers between Gatwick and Heathrow Airports. With air-conditioned buses featuring amenities like restrooms and WiFi, the service give you a comfortable and efficient transfer option. Accessible features like wheelchair access and infant seats cater to diverse passenger needs. While the overall rating may not be the highest, National Express continues to evolve its service to meet the demands of airport-bound commuters. Curious to learn more about the booking process and ticket options? Read on to discover how this transfer service can streamline your journey between these two major hubs.
Key Points
Key points:
- National Express operates a bus service connecting Gatwick and Heathrow Airports, with air-conditioned buses accommodating up to 48 passengers.
- The service offers wheelchair and stroller accessibility, service animal accommodation, and infant seats for a comfortable and inclusive travel experience.
- Passengers can conveniently book online with free cancellation up to 24 hours before departure, and choose from single, return, or flexible ticket options.
- The bus service maintains a focus on safety, with regular vehicle inspections, comprehensive driver training, and safety features on the buses.
- Travelers are advised to arrive at the departure point at least 15 minutes prior to the scheduled time and pack light for a smooth boarding and disembarking process.
Service Overview
The service is provided by National Express, offering a route between Gatwick Airport and Heathrow Airports.
The air-conditioned vehicles feature restrooms and WiFi onboard, accommodating up to 48 travelers. The journey starts at Gatwick North Terminal and ends at Heathrow Central Bus Station.
The service is wheelchair and stroller accessible, allowing service animals and providing infant seats.
Travelers can book the service online, receiving confirmation at the time of booking. Cancellation is free up to 24 hours before the scheduled departure.
The lowest price for the transfer is $34.43 per person.
You can also read our reviews of more tours and experiences in South East England.
Meeting and Pickup Locations
At the starting point, passengers board the bus at Gatwick North Terminal, located in Horley, Gatwick RH6 0GQ, UK.
The bus then travels to the end destination at Heathrow Central Bus Station in Hounslow TW6 1SL, UK.
This route ensures a smooth and efficient transfer between the two major airports, providing travelers with a convenient and reliable transportation option.
The pickup and drop-off locations are centrally located, making it easy for passengers to access the bus service and reach their final destinations.
Accessibility Features
Wheelchair-accessible and stroller-friendly, the bus service also accommodates service animals and provides infant seats, ensuring most travelers can participate.
The accessibility features cater to the diverse needs of passengers, making the bus transfer a convenient and inclusive option for travelers.
Whether you’re traveling with a wheelchair, a stroller, or a furry companion, the National Express bus service is equipped to handle your requirements.
With these accessibility features, the journey between Gatwick and Heathrow Airports becomes more accessible and comfortable for a wide range of travelers.
Booking Information
Booking the National Express bus transfer between Gatwick and Heathrow Airports is straightforward. Customers receive a confirmation immediately after booking.
Free cancellation is available up to 24 hours before the service starts, providing flexibility. The "reserve now, pay later" option allows travelers to secure their seat without an upfront payment.
National Express also offers a lowest price guarantee, ensuring customers get the best deal. The booking process is designed to be hassle-free, catering to the needs of travellers.
With these convenient booking features, catching the bus between the two airports has never been easier.
Reviews and Ratings
The Reviews and Ratings section provides a rundown of the customer reviews and ratings for the National Express bus transfer service between Gatwick and Heathrow Airports. With a total of 36 reviews, the service has an overall rating of 2.1, with no 5-star, 4-star, or 3-star reviews. The reviews have been checked for authenticity to ensure the reliability of the information.
| Review Breakdown | |
|---|---|
| 5-star | 0 |
| 4-star | 0 |
| 3-star | 0 |
| 2-star | 12 |
| 1-star | 24 |
The low rating suggests that the service may not be meeting the expectations of many customers, and potential travelers should consider this information when making their booking decisions.
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Ticket Options
National Express offers a range of ticket options for the bus transfer service between Gatwick and Heathrow Airports.
Travelers can choose from single, return, and flexible tickets. Single tickets are priced at $34.43 per person, while return tickets cost $58.97 per person.
For added convenience, flexible tickets are available, allowing travelers to change their travel dates at no additional cost. Customers can also opt for the reserve now, pay later option, providing more flexibility in planning their journey.
Regardless of the ticket type, all passengers enjoy the same comfortable amenities, including air conditioning, on-board Wi-Fi, and accessible features for a smooth and convenient airport transfer experience.
Safety Measures
Along With the comfortable amenities offered, National Express places a strong emphasis on the safety of its passengers during the bus transfers between Gatwick and Heathrow Airports.
All vehicles are regularly maintained and inspected to ensure they meet strict safety standards. Drivers are highly trained professionals who undergo comprehensive safety training and must adhere to all traffic laws and regulations.
Plus, the buses are equipped with seatbelts, emergency exits, and other safety features to protect passengers in the event of an incident.
National Express is committed to providing a safe and secure transportation experience for all travelers.
Travel Tips
When planning your bus transfer between Gatwick and Heathrow Airports, it’s helpful to arrive at the departure point at least 15 minutes prior to the scheduled departure time. This ensures you have enough time to board the bus and get settled before departure.
Plus, here are some helpful travel tips:
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Familiarize yourself with the pickup and drop-off locations to make your journey as smooth as possible.
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Pack light and minimize any bulky items to make boarding and disembarking the bus more convenient.
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Bring any necessary items, such as entertainment, snacks, or a water bottle, to ensure a comfortable ride.
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Check the bus schedule and plan your trip accordingly to avoid any delays or missed connections.
Since You Asked
Is There a Luggage Allowance per Passenger?
There is no specific luggage allowance mentioned. However, passengers are likely allowed to bring standard carry-on and checked luggage, subject to the bus’s capacity and safety requirements.
Can I Receive a Refund for Unused Portions of the Ticket?
Passengers can receive a full refund if they cancel their ticket up to 24 hours before the experience starts. However, no refunds are provided for unused portions of the ticket.
Is There a Discount for Group Bookings?
Based on the service information, there’s no mention of a group booking discount. However, the lowest price guarantee indicates National Express may offer competitive rates, so customers should inquire about any group pricing options when making their reservation.
Can I Store My Luggage at the Departure or Arrival Terminals?
The traveler can store their luggage at the departure or arrival terminals. National Express does not offer luggage storage, but facilities are available at both Gatwick North Terminal and Heathrow Central Bus Station for an additional fee.
How Often Do the Buses Run Between the Airports?
The buses between the airports run at regular intervals, typically every 30-60 minutes throughout the day, providing a convenient transportation option for travelers. The service operates daily, ensuring a reliable schedule for airport transfers.
The Sum Up
National Express provides a convenient and accessible bus service for travelers between Gatwick and Heathrow Airports. With amenities like air conditioning, restrooms, and WiFi, the service aims to enhance comfort and efficiency. While it has a low overall rating, the booking process is straightforward, and the service offers free cancellations up to 24 hours before departure, making it a viable transportation option for airport transfers.
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