National Express | Stansted Airport to London Liverpool Street (Return)

National Express offers a convenient return service from Stansted Airport to London Liverpool Street, operating 24 hours a day. Passengers can enjoy air-conditioned coaches with onboard restrooms and free Wi-Fi, ensuring a comfortable journey. The service is accessible for all travelers, including those with disabilities, and accommodates infants. With flexible booking options and a lowest price guarantee, National Express give you a seamless travel experience. However, the company’s customer ratings may raise some concerns for prospective travelers looking to book their journey.

Key Points

• National Express offers direct transportation from Stansted Airport to London Liverpool Street, with 24-hour service and regular departures.
• Coaches are air-conditioned and equipped with onboard restrooms, WiFi, and accommodations for wheelchair users and families with infants.
• Booking is available through the National Express website or mobile app, with a lowest price guarantee and flexible cancellation policy.
• Overall rating of 1.8 out of 5 from 54 reviews suggests room for improvement in service quality based on customer feedback.
• Accessible features include wheelchair-accessible surfaces, service animal accommodations, and infant seats for a seamless travel experience.

Overview of National Express Service

The National Express service provides direct transportation from Stansted Airport to London Liverpool Street. This service has an overall rating of 1.8 out of 54 reviews.

The pickup location is the Stansted Airport Coach Station, and the service runs daily from 12:00 AM to 11:30 PM. Passengers can expect air-conditioned vehicles, on-board restrooms and WiFi, as well as accessibility features like wheelchair and stroller access.

Booking is flexible, with confirmation upon booking, a lowest price guarantee, and free cancellation up to 24 hours in advance.

While the reviews aren’t overwhelmingly positive, the service appears to offer a convenient transportation option between the airport and central London.

Meeting and Pickup at Stansted Airport

Passengers using the National Express service from Stansted Airport to London Liverpool Street will meet at the Stansted Airport Coach Station, located at CM24 1RW in Essex.

The service operates 24 hours a day, with coaches departing regularly throughout the day. Travelers should confirm the exact start time with the local provider in advance, as schedules may vary.

The coach station is fully accessible, with wheelchair and stroller access, as well as accommodations for service animals. Infants must sit on laps during the journey.

Amenities Onboard the National Express

Onboard the National Express coaches, travelers can expect a range of amenities to enhance their journey from Stansted Airport to London Liverpool Street.

Passengers will enjoy air-conditioned comfort and access to onboard restrooms. Free Wi-Fi allows travelers to stay connected throughout the trip.

The coaches are wheelchair and stroller accessible, accommodating the needs of all passengers. Service animals are welcome, and infant seats are available for families.

With these thoughtful facilities, National Express ensures a comfortable and convenient travel experience for its riders.

Booking and Reservation Details

Travelers can easily book their National Express journey from Stansted Airport to London Liverpool Street through the service’s website or mobile app.

Bookings include confirmation at the time of reservation, and the maximum number of travelers per tour or activity is 6.

National Express offers a Lowest Price Guarantee, as well as free cancellation up to 24 hours before the experience starts.

For added convenience, travelers can choose the Reserve Now and Pay Later option.

With these flexible booking policies, passengers can plan their trip with confidence and peace of mind.

Traveler Ratings and Feedback

Reviewing the service’s ratings and feedback provides a glimpse into passengers’ experiences.

With an overall rating of just 1.8 out of 5 from 54 reviews, the National Express service from Stansted Airport to London Liverpool Street has received largely negative feedback.

There are no 5-star, 4-star, or even 3-star ratings, indicating a consistently poor customer experience.

One reviewer, Dariusz_A, cryptically remarked, "I was born long long time ago and I decided to visit London…", suggesting a dissatisfactory journey.

However, the feedback remains limited, with only one traveler marking their review as helpful.

The low ratings and sparse comments suggest room for improvement in the service’s quality and passenger satisfaction.

Accessibility and Accommodation Options

The National Express service from Stansted Airport to London Liverpool Street caters to a range of traveler needs, offering accessible features and accommodation options.

The vehicles are air-conditioned and equipped with restrooms and WiFi. Wheelchair users and those with strollers can comfortably board and ride, as the surfaces are wheelchair-accessible. Service animals are also welcome.

Infants can be accommodated, with infant seats available. Whether you’re traveling solo or in a group of up to 6, the service give you a seamless and inclusive experience for all.

Refund and Cancellation Policy

Flexibility and convenience are hallmarks of the National Express booking process. Travelers can easily modify or cancel their reservations as needed. The service offers a free cancellation policy up to 24 hours prior to the scheduled departure. This provides customers with the peace of mind to adjust their plans without incurring additional fees.

Cancellation Policy	Refund
24 hours or more before departure	Full refund
Less than 24 hours before departure	No refund
No-show	No refund
Change in travel plans	Modify booking with no fees
Weather or other delays	Rebook at no extra cost

This flexibility ensures a stress-free travel experience, allowing passengers to focus on their journey.

Additional Service Information

Passengers can rely on the National Express service from Stansted Airport to London Liverpool Street for a seamless and convenient travel experience.

The air-conditioned coaches feature restrooms and WiFi, ensuring a comfortable journey. The service is wheelchair and stroller accessible, and they welcome service animals. Infants can travel on their parents’ laps.

Travelers can book with confidence, as the company offers a lowest price guarantee and free cancellation up to 24 hours before the trip.

With daily operations from 12:00 AM to 11:30 PM, this service provides flexibility to suit various travel needs.

Since You Asked

How Long Does the National Express Journey Take?

The journey typically takes 1 hour and 15 minutes, though travel time may vary depending on traffic conditions. Passengers should confirm the exact duration with the local provider prior to their trip.

Does the Service Operate on Public Holidays?

The service operates daily, including on public holidays. The opening hours indicate it runs 24 hours a day, so travelers can expect the National Express service to be available throughout the year, even on national holidays.

Can I Bring My Own Food and Drinks Onboard?

Passengers can bring their own food and drinks onboard the service. The service provides amenities like air-conditioning, restrooms, and WiFi to make the journey more comfortable.

Are There Any Discounts Available for Group Bookings?

Yes, there are group discounts available for National Express coach services. Customers booking 4 or more tickets can typically receive a discount, with the exact amount varying based on the total group size and route.

Can I Request a Specific Pickup Time or Location?

Yes, passengers can typically request a specific pickup time or location when booking their National Express service. However, availability and any additional fees may vary, so it’s best to check with the local provider directly.

The Sum Up

National Express provides a convenient return service from Stansted Airport to London Liverpool Street, with comfortable coaches, onboard amenities, and flexible booking options. While customer ratings are low, the service caters to all travelers, including those with disabilities, and offers a lowest price guarantee and free cancellation. Overall, it offers a practical transportation solution for those needing to travel between the airport and city center.