The National Mall Expedition promises a captivating 2-hour private tour through the heart of Washington, D.C. Exploring the city’s iconic landmarks like the Capitol, Washington Monument, and Lincoln Memorial, this personalized experience caters to all visitors, including those with strollers or wheelchairs. By unlocking secret stories and immersing in a unique audio guide, participants can discover the nation’s capital in a truly memorable way. Whether you’re a first-time visitor or a local, this expedition offers a chance to uncover the hidden gems and rich history that define the National Mall.
Key Points
- National Mall Expedition is a 2-hour private tour of key landmarks in Washington, D.C., including the U.S. Capitol, Washington Monument, Lincoln Memorial, and Vietnam Veterans Memorial.
- The tour is available from August 12, 2022, to March 5, 2026, and starts at the United States Capitol.
- The tour is priced starting from $30 per person, with a free cancellation policy up to 24 hours in advance.
- The tour experience is customizable and utilizes the Pintours app to unlock secret stories, audio, and music.
- The tour is wheelchair and stroller accessible, and is convenient for those using public transportation.
Tour Overview
The National Mall Expedition is a 2-hour private tour of Washington DC, operated by Pintours.
Available from August 12, 2022 to March 5, 2026, the tour starts at the United States Capitol and ends back at the same location.
Priced from $30 per person, the tour offers free cancellation up to 24 hours in advance.
Guests can unlock secret stories, audio, and music through the Pintours app and enjoy a fully customizable experience.
The tour is accessible by public transportation and accommodates strollers and wheelchairs, making it suitable for most travelers.
You can also read our reviews of more tours and experiences in Washington DC.
Features and Accessibility
Though the National Mall Expedition tour is fully customizable, it provides several features that enhance the overall experience.
Guests can unlock secret stories, audio, and music through the Pintours App Guide. The tour is also stroller and wheelchair accessible, making it suitable for most travelers.
Plus, the tour’s proximity to public transportation and the availability of a "reserve now, pay later" option make it convenient for visitors with limited time.
With its private nature, guests can explore the National Mall at their own pace, ensuring a personalized and enjoyable sightseeing adventure.
Reviews Summary
Five reviews have been left for the National Mall Expedition tour, resulting in an overall rating of 3.0 out of 5 based on feedback from Viator and Tripadvisor.
Positive reviews highlight the tour’s convenience for limited time and the ability to explore at one’s own pace.
However, negative feedback cites issues with the ticket purchasing process and misleading descriptions.
Customers have also reported difficulties reaching customer support and inadequate refunds.
The tour operator has responded by offering refunds for extra tickets and clarifying the tour creation by award-winning guide Peter S.
Customer Service
According to the provided information, the tour operator has responded to negative reviews by offering refunds for extra tickets and clarifying the tour creation by award-winning guide Peter S. However, there are still concerns about the clarity of instructions and meeting point directions. Reports also indicate difficulty reaching customer support and inadequate refunds.
Customer Service Concerns | Operator Response | Outcome |
---|---|---|
Misleading description | Offered refunds for extra tickets | Unclear |
Issues with ticket purchasing | Clarification on tour creation | Unresolved |
Lack of support | Inadequate refunds | Ongoing issues |
Operational Details
The National Mall Expedition tour operates Monday through Sunday, from 6:00 AM to 11:00 PM.
Guests receive confirmation of their reservation at the time of booking. Pintours offers a Lowest Price Guarantee and a Reserve Now, Pay Later option, making the tour accessible and convenient.
The tour meeting point is easily accessible via Google Maps, ensuring a smooth start to the expedition.
Key operational details:
- Confirmation at time of booking
- Lowest Price Guarantee
- Reserve now, pay later option
Itinerary and Highlights
The National Mall Expedition takes guests on a comprehensive journey through the iconic landmarks and memorials of Washington, D.C.
During the 2-hour private tour, visitors explore the U.S. Capitol building, the National Mall, and the surrounding monuments and museums. Highlights include the Washington Monument, the Lincoln Memorial, and the Vietnam Veterans Memorial.
Along the way, the Pintours app unlocks secret stories, audio, and music, enhancing the experience. The tour is fully customizable, allowing participants to personalize their exploration at their own pace.
With convenient accessibility and a knowledgeable guide, the National Mall Expedition offers an immersive and enriching way to discover the heart of the nation’s capital.
Frequently Asked Questions
What’re some frequently asked questions about the National Mall Expedition tour?
Travelers often inquire about the tour’s duration, accessibility, and whether it’s a group tour. The tour lasts 2 hours and covers the highlights of the National Mall.
It’s fully accessible for strollers and wheelchairs, and it’s a private tour, meaning only your group will participate.
Plus, the tour offers:
- The ability to unlock secret stories, audio, and music through the Pintours App Guide.
- Flexibility for full personalization and customization to suit your preferences.
- Convenient access via public transportation and a meeting point close to the US Capitol.
Booking and Additional Information
Travelers can book the National Mall Expedition tour through the Pintours website or mobile app.
The tour is available from August 12, 2022, to March 5, 2026, with start times that must be confirmed with the local provider in advance.
Pricing starts at $30 per person, and there’s a free cancellation policy up to 24 hours before the experience.
The tour is private, with only your group participating, and it’s stroller and wheelchair accessible.
Customers can take advantage of the Pintours App Guide, which unlocks secret stories, audio, and music, and full personalization and customization is available.
Frequently Asked Questions
What Is the Maximum Group Size for the Private Tour?
The private tour has no set maximum group size. According to the tour overview, it’s a "private tour: Only your group will participate," implying the group size is flexible and up to the customer’s preference.
Are Photography and Video Permitted During the Tour?
Photography and video are permitted during the tour. Pintours encourages guests to capture their experience and share the sights and stories of Washington, DC on their private tour.
Can the Tour Be Customized Based on Specific Interests?
According to the tour details, the National Mall Expedition offers full personalization and customization to suit participants’ specific interests. The private tour can be tailored to the group’s preferences for an engaging and customized experience.
Are There Any Dietary Restrictions or Preferences That Can Be Accommodated?
The tour can accommodate dietary restrictions and preferences with advance notice. Travelers should inform the provider of any special needs when booking so they can make appropriate arrangements.
Is There a Discount Available for Students or Seniors?
Yes, Pintours offers discounts for students and seniors on the National Mall Expedition tour. Guests can save up to 10% off the regular price when booking with a valid student or senior ID.
Sum Up
The National Mall Expedition offers a unique and accessible way to explore the iconic landmarks of Washington, D.C. With a focus on personalized experiences and convenient features, this 2-hour private tour is a must-do for visitors looking to uncover the hidden stories of the nation’s capital. Utilizing cutting-edge technology, the tour provides a memorable and immersive experience that caters to the needs of all participants.
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