Navigating the busy New Orleans airport can be a hassle, but the Departure Chauffeur Driven Transport service aims to make the journey seamless. With air-conditioned vehicles, onboard Wi-Fi, and professional chauffeurs, this service promises a comfortable ride. However, a closer look at the average 3.0 customer ratings suggests there may be room for improvement. While 24/7 support and flexible cancellation policies are appreciated, unresolved issues could impact overall satisfaction. Curious to learn more about this service’s pros, cons, and how it stacks up against alternatives? Let’s dive in.
Service Highlights
Travelers can enjoy a smooth, comfortable journey with the New Orleans Departure Chauffeur Driven Transport service.
The service provides private transportation in air-conditioned vehicles with Wi-Fi, ensuring a hassle-free trip to the airport. Professional chauffeurs assist with luggage and monitor flight schedules to ensure timely departures.
The 24/7 customer service team is available to address any concerns. Families traveling with infants will appreciate the availability of car seats, though the service isn’t wheelchair accessible.
With gratuities included, customers can sit back and relax during their journey to Louis Armstrong New Orleans International Airport.
Inclusion Details
Boasting a 24/7 live customer service team, the New Orleans Departure Chauffeur Driven Transport service provides private transportation with trip reminders and notifications.
Gratuities are included, making the experience hassle-free. Infant seats are available, though the service isn’t wheelchair accessible.
Pickup is directly from the hotel or a specified location, with drop-off at the Louis Armstrong New Orleans International Airport. Curbside pickup is provided for airport arrivals, though a meet and greet isn’t included.
The service operates daily from midnight to 11:30 PM, and guests can cancel for free up to 24 hours before the experience.
You can also read our reviews of more tours and experiences in New Orleans.
Pickup and Drop-off
The service picks up directly from the hotel or a specified location, ensuring a seamless start to the journey. This convenience allows travelers to avoid the hassle of navigating public transportation or waiting for taxis. Upon arrival at Louis Armstrong New Orleans International Airport, the chauffeur will provide curbside pickup, making the drop-off process effortless.
Pickup Location | Drop-off Location |
---|---|
Hotel | Louis Armstrong New Orleans International Airport |
Specified Address | 1 Terminal Dr, Kenner, LA 70062 |
– | Curbside |
– | No Meet and Greet |
– | Included |
The personalized service and attention to detail ensure a smooth and stress-free departure experience for travelers.
Operational Information
The service operates on a daily basis, from 12:00 AM to 11:30 PM, ensuring flexibility for travelers’ departure needs.
Customers receive confirmation of their booking instantly, allowing them to plan their travel with confidence.
With free cancellation up to 24 hours before the experience starts, travelers can adjust their plans if necessary.
The price for this private chauffeur-driven transport service starts at $75.00 per person, with the final cost depending on the group size.
While the service isn’t wheelchair accessible, it does offer infant seats for families.
The provider encourages direct communication to address any unresolved issues.
Customer Ratings
How do customer ratings fare for this private departure transfer service from New Orleans?
With only 2 reviews and an overall rating of 3.0, it’s clear the service hasn’t impressed many travelers yet. There are no 5-star or 4-star ratings, suggesting room for improvement.
One reviewer mentioned a cancellation due to weather, though the host promised a refund. The host encourages direct contact for unresolved issues, which is a positive sign they’re willing to address customer concerns.
Unresolved Issues
Despite the host’s willingness to address customer concerns, the limited feedback suggests there may still be some unresolved issues with this private departure transfer service.
While the company encourages direct contact for any unresolved problems, the lack of 4- or 5-star ratings indicates there’s room for improvement.
Customers may have experienced minor hiccups, such as the one review mentioning a cancellation due to weather.
Addressing these types of issues promptly and transparently could help build stronger customer trust and satisfaction.
Pricing Overview
The service’s pricing starts at $75.00 per person, with the exact cost varying based on group size. The table below provides a breakdown of the pricing:
Group Size | Price per Person |
---|---|
1 | $75.00 |
2-3 | $45.00 |
4+ | $35.00 |
This dynamic pricing structure ensures that solo travelers and larger groups can both benefit from the convenience and comfort of the private transfer service. The inclusion of gratuities in the listed prices is a nice touch, eliminating the need to worry about tipping the driver.
Final Verdict On This Stay
The New Orleans Departure Chauffeur Driven Transport service offers a convenient airport transfer with Wi-Fi-equipped vehicles and professional chauffeurs. However, the average 3.0 customer rating suggests room for improvement. While the 24/7 customer service and free cancellation are positive, unresolved issues have impacted overall satisfaction. Addressing these concerns could significantly enhance the service’s appeal to travelers seeking a reliable and enjoyable airport transfer experience.
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