Newark Liberty Airport to Brooklyn Transfer Review

Travelers seeking a convenient transit option between Newark Liberty Airport and Brooklyn may want to approach the airport transfer service with cautious consideration. While the service promises hassle-free transportation and accommodating luggage policies, customer reviews paint a concerning picture. With an overall rating of just 1.0 out of 5, users have reported significant issues, including consistent driver no-shows and booking inconsistencies. These red flags raise doubts about the service’s reliability and professionalism, leaving potential customers to weigh the risks before committing to a reservation. Understanding the full scope of the service’s shortcomings could be critical in determining whether this transfer option aligns with one’s travel needs and preferences.

Service Overview

The private transfer service from Newark Liberty Airport (EWR) to Brooklyn, NY includes all necessary taxes, VAT, parking/airport tolls, and meet and greet service.

The price is quoted per person, and infants up to 2 years old and children up to 6 years old require baby or child seats.

This private transfer provides a hassle-free way to get from the airport to your destination in Brooklyn, New York.

The service caters to individual travelers or small groups, ensuring a personalized and efficient transportation experience.

Meeting and Pickup

Passengers meet their private driver at the Newark Liberty International Airport, 3 Brewster Rd, Newark, NJ 07114, USA.

The driver waits in the arrivals hall with a nameboard for 60 minutes after the passenger’s landing.

The transfer service ends at the passenger’s destination in Brooklyn, NY, USA, which can be a hotel or a private address in the city center.

Luggage Policy

One standard suitcase is allowed per passenger, with a size limit of 46x69x29cms or 18x27x11in. Additional fees may apply for oversized or extra luggage. The luggage policy is summarized in the table below:

Luggage Type	Allowance	Additional Fees
Standard Suitcase	1 per passenger	N/A
Oversized Luggage	Not specified	Yes
Extra Luggage	Not specified	Yes
Infant/Child Items	Stroller accessible	N/A

Passengers are advised to plan accordingly and communicate any special luggage needs prior to the transfer to ensure a smooth experience.

Accessibility and Participation

Infant seats are available, and a stroller can be accommodated.

However, the service isn’t wheelchair accessible. Most travelers can participate in this private transfer service from Newark Liberty Airport to Brooklyn.

It’s important to note that the service isn’t suitable for those requiring specialized mobility assistance. The transfer is designed for standard passenger transportation, catering to the needs of the majority of travelers.

While the service may work for some, those with specific accessibility requirements should consider alternative options that can better accommodate their needs.

Customer Feedback

According to the information provided, customers have had mixed experiences with this Newark Liberty Airport to Brooklyn transfer service.

The total review count is 1, with an overall rating of 1.0 out of 5 based on Viator and Tripadvisor reviews.

The notable review states:

1. "Horrible. Never showed up."
2. When the customer called the company, they said they didn’t have the booking and didn’t use Viator.
3. This suggests a lack of reliability and communication issues with the service provider.
4. Potential customers should consider these negative reviews when deciding whether to book this transfer service.

Booking Confirmation

Upon booking this Newark Liberty Airport to Brooklyn transfer service, customers receive confirmation at the time of booking. This confirmation includes details about the service, such as the meeting point, pickup time, and luggage policy.

However, the service has received only one review, which was negative. The reviewer stated that the company didn’t show up and didn’t have their booking, despite the customer using Viator to book the service.

This raises concerns about the reliability and consistency of the transfer service. Customers should carefully consider this feedback before booking to ensure they’ve a smooth and hassle-free transfer experience from the airport to their destination in Brooklyn.

Overall Impression

The reliability of this Newark Liberty Airport to Brooklyn transfer service appears questionable based on the single negative review. The customer reported that the driver never showed up, and the company claimed to have no booking record. This raises serious doubts about the service’s consistency and dependability.

Some key concerns are:

1. Lack of professionalism and communication from the provider.
2. Inability to honor confirmed bookings.
3. Potential for additional issues or no-shows.
4. Overall poor customer experience and satisfaction.

Prospective users should carefully consider these factors before booking this transfer service, as the lone review suggests an unacceptable level of service quality and reliability.

Final Verdict On This Stay

The Newark Liberty Airport to Brooklyn transfer service has garnered significant criticism, with customers reporting unreliable driver pickups and inconsistent booking processes. Despite its promises, the overall rating of 1.0 out of 5 suggests potential users should carefully consider the negative feedback before booking to avoid unpleasant experiences. The service’s reliability and professionalism appear questionable, and alternative transportation options may be more suitable for those seeking a hassle-free trip from the airport to Brooklyn.