Traveling from Newark Liberty Airport to Manhattan can be a hassle, but the Newark Liberty Airport to Manhattan transfer service aims to streamline the process. Offering 24/7 private transportation options, the service provides premium cars and larger vehicles for groups. While the pickup experience is smooth, with drivers meeting passengers in the arrivals hall, customer reviews highlight some challenges. With a 2.5 rating, the service seems to have room for improvement in areas like wait times and accessibility. Whether this transfer option is the right fit ultimately depends on the traveler’s needs and priorities.
Overview of the Service
The service offers private transfers from Newark Liberty Airport (EWR) to Manhattan, available 24/7 for groups of up to twelve passengers.
They provide transportation in premium cars, minivans, or minibuses. All fees, taxes, tips, and tolls are included in the price.
Customers can expect to be met at the arrivals hall with a nameboard, and be dropped off at their Manhattan hotel or address in the city center.
While the service allows one standard suitcase per passenger, additional fees apply for oversized or extra luggage.
Infant seats are available, though the service isn’t wheelchair accessible.
Meeting and Pickup Details
Upon arrival at Newark Liberty International Airport, passengers are met by the driver in the arrivals hall, holding a nameboard with the customer’s name.
The driver will be waiting to escort passengers to the designated transfer vehicle, which can be a premium car, minivan, or minibus, depending on the size of the group.
The end point for the transfer is in Manhattan, New York City, with drop-off available at hotels and private addresses in the city center.
Travelers are advised to look for the driver and nameboard in the arrivals area, as this is the designated meeting point for the transfer service.
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Luggage and Fees
One standard suitcase per passenger (sized 46x69x29cms or 18x27x11in) is allowed for the transfer service.
Additional fees apply for oversized or extra luggage. Prepayment is available for additional luggage.
Some key points about luggage and fees:
- One standard suitcase allowed per passenger
- Additional fees for oversized and extra luggage
- Prepayment available for additional luggage
- Size limit for standard suitcase: 46x69x29cms or 18x27x11in
- Contact the provider for details on excess or oversize luggage fees
Accessibility and Infant Seats
Infant seats are available for children up to 6 years old, who must be properly seated in a baby or child seat.
This service, however, isn’t wheelchair accessible. Most travelers can participate, though, as the service is designed for able-bodied passengers.
If the driver isn’t found at the arrivals hall after landing, travelers should contact the assistance provided to ensure a smooth pickup.
The company aims to offer a convenient and reliable transfer service from Newark Liberty Airport to Manhattan, though accessibility for certain passengers may be limited.
Customer Feedback and Ratings
Customers have provided a 2.5 overall rating for this Newark Liberty Airport to Manhattan transfer service based on 4 reviews.
Positive feedback highlighted the driver’s professionalism and effective communication.
However, negative feedback centered around the lack of assistance when the taxi was absent at the airport.
Key points from customer reviews include:
- Drivers were described as professional and communicative
- Lack of assistance when the taxi was missing at the arrival terminal was a pain point
- Long wait times after landing were frustrating for some travelers
- Infant seats were available but the service wasn’t wheelchair accessible
- Most travelers were still able to participate in the transfer service
Pros and Cons of the Transfer
The transfer service from Newark Liberty Airport to Manhattan provides some advantages, but also has drawbacks that travelers should consider.
On the plus side, the service is available 24/7, and all fees, taxes, and tolls are included in the upfront price, offering convenience and transparency. The option to travel in premium vehicles like cars, minivans, or minibuses also provides comfort, especially for groups.
However, the service isn’t wheelchair accessible, and there have been reports of drivers being absent upon arrival, leaving passengers stranded. Plus, extra fees apply for oversized or additional luggage, which could be inconvenient for some travelers.
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Booking and Pricing Information
Travelers can book the Newark Liberty Airport to Manhattan transfer service through the provider’s website or by contacting their customer service team.
The standard transfer price includes all fees, taxes, tips, and tolls. Additional fees may apply for:
- Oversized luggage
- Extra pieces of luggage
- Using a larger vehicle for groups over twelve passengers
Prepayment is available for any extra luggage.
The service is available 24/7, and travelers can select from premium cars, minivans, or minibuses.
Final Verdict On This Stay
The Newark Liberty Airport to Manhattan transfer service provides a range of private transportation options, though it has mixed reviews due to long wait times, driver absences, and lack of wheelchair accessibility. While the service includes fees and offers infant seats, customers may want to consider these drawbacks when booking their transfers. The service’s 2.5 rating suggests it’s a viable but imperfect option for travelers.
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