Northern Lights Cable Car Excursion

The Northern Lights Cable Car Excursion in Tromsø, Norway, offers a unique opportunity to witness the mesmerizing Aurora Borealis from the comfort of a cable car. This intimate tour, limited to 15 travelers, provides breathtaking views of the night sky and includes a private transfer, snacks, and the expertise of a local guide. While the experience promises unforgettable moments, participants should be aware of potential weather-related cancellations. For those seeking a remarkable way to experience the natural wonder of the Northern Lights, this excursion is worth considering.

Good To Know

• This tour in Tromsø, Norway offers a unique opportunity to view the Aurora Borealis from a cable car, accompanied by a local expert guide.
• The tour includes private transfers, snacks, and cable car tickets, with a maximum of 15 travelers for an intimate experience.
• Customers have reported mixed experiences, with some issues regarding meal descriptions and weather-related cancellations.
• The tour provider, Polar Excursions, has acknowledged the feedback and committed to addressing customer complaints and improving the experience.
• The tour is priced from $164.64 and has a free cancellation policy up to 24 hours before the experience, with a reserve now, pay later option available.

Tour Overview and Details

The Northern Lights Cable Car Excursion is a tour located in Tromsø, Norway, operated by Polar Excursion. It has an overall rating of 3.0/5 from 9 reviews.

The tour is priced from $164.64 and can accommodate up to 15 travelers, starting at 7:00 PM. The meeting point is at Kirkegata 7, in front of Tromsø Church, and the tour returns to the same location.

Included in the tour are snacks, private transfer, and a local expert guide, along with cable car tickets. Alcoholic beverages and other drinks aren’t included.

Travelers can cancel for free up to 24 hours before the experience and choose the Reserve Now and Pay Later option.

Inclusions and Exclusions

The Northern Lights Cable Car Excursion includes a snack offering of cake or waffles, as well as private transfer from the city center to the cable car and a local expert guide.

Cable car tickets are also covered. However, alcoholic beverages and other drinks aren’t included in the tour price.

The excursion has a maximum of 15 travelers, starting at 7:00 PM and returning to the original meeting point.

Travelers can take advantage of the free cancellation policy up to 24 hours before the experience starts, and the confirmation is received at the time of booking.

Cancellation and Booking Policies

What’re the cancellation and booking policies for the Northern Lights Cable Car Excursion?

Travelers can take advantage of a free cancellation policy up to 24 hours before the experience starts. Confirmation is received at the time of booking, and a "Reserve Now and Pay Later" option is available.

The tour provider, Polar Excursions, has the following policies in place:

1. Free cancellation up to 24 hours before the start of the experience.
2. Confirmation received at the time of booking.
3. "Reserve Now and Pay Later" option available.
4. Weather-related cancellations may occur, as noted in the customer feedback.

Customer Feedback and Issues

Based on the provided information, the customer feedback and issues for the Northern Lights Cable Car Excursion can be summarized as follows:

Several customers reported issues with the tour description, particularly regarding the included meals.

Teresa_H requested a refund due to a misunderstanding about the meal inclusion, while Bridget_B criticized the meal quality and additional drink costs.

Shawn_B experienced a cancellation due to weather and communication issues.

On a positive note, Ian_L praised the guide despite the absence of northern lights.

The tour provider, Polar Excursions, acknowledged the complaints and encouraged customers to reach out for refunds and removal of negative reviews if the issues are resolved.

Response From Host

Polar Excursions, the tour provider, addressed the customer complaints head-on.

They clarified that the tour included snacks, such as cake or waffles, not a full meal as some customers had expected.

The company acknowledged the cancellation due to weather conditions and emphasized the correct meeting point to avoid further confusion.

Polar Excursions encouraged travelers to reach out for refunds and remove negative reviews if the issues were resolved.

The response from the host included:

1. Clarification on meal inclusions.
2. Acknowledgment of the weather-related cancellation.
3. Emphasis on the correct meeting point.
4. Invitation for refunds and review removal if issues were resolved.

Tour Highlights

The Northern Lights Cable Car Excursion offers a unique opportunity for travelers to witness the mesmerizing natural phenomenon of the Aurora Borealis from a different vantage point.

Situated in Tromsø, Norway, this tour provides a private transfer from the city center to the cable car, which takes participants up the mountain for a stunning panoramic view.

Accompanied by a local expert guide, guests can enjoy snacks such as cake or waffles as they marvel at the dancing lights in the night sky.

With a maximum of 15 travelers, the experience promises an intimate and exclusive encounter with one of nature’s most captivating displays.

Practical Information

To reach the meeting point, travelers can head to Kirkegata 7 in Tromsø, Norway, in front of the Domkirka (Tromsø Church).

The Northern Lights Cable Car Excursion is priced from $164.64 and accommodates a maximum of 15 participants, starting at 7:00 PM.

The tour includes:

• Snacks (cake or waffles)
• Private transfer from the city center to the cable car
• Local expert guide
• Cable car tickets

Alcoholic beverages and other drinks aren’t included.

Travelers can opt for free cancellation up to 24 hours before the experience, and a reserve now, pay later option is available.

The Sum Up

The Northern Lights Cable Car Excursion in Tromsø, Norway, offers a unique opportunity to witness the mesmerizing Aurora Borealis from the comfort of a cable car. With breathtaking views, snacks, and a local guide, this intimate tour is a must-try for nature enthusiasts. However, participants should be prepared for potential weather-related cancellations. This experience promises unforgettable moments in the stunning Norwegian night sky.