The one-way transfer service from Jorge Newbery Airport (AEP) to Buenos Aires City provides a convenient transportation option for travelers. With an all-inclusive fare and a variety of vehicle sizes, the service aims to meet the needs of passengers. While it’s known for its professionalism and punctuality, some travelers have reported issues with communication and locating drivers. The service offers an efficient solution for navigating the city upon arrival or departure. Whether you’re looking for a hassle-free start or end to your trip, this transfer service could be worth considering.
Good To Know
- Private transfer service available from/to Jorge Newbery International Airport (AEP) with a fleet of vehicles to accommodate solo travelers or larger groups.
- All-inclusive fare includes transportation, air-conditioned vehicle, and applicable fees/taxes, ensuring a hassle-free experience.
- Booking process is streamlined, with flight tracking, timely driver details, and free cancellation up to 24 hours before the service.
- Positive feedback highlights professionalism and punctuality of drivers, though some issues have been reported with communication and timing.
- Service is not fully wheelchair accessible, but stroller-friendly options and a 24/7 help center are available to address unique accessibility needs.
Service Offerings
The private transfer service from/to Jorge Newbery International Airport (AEP) in Buenos Aires City provides an all-inclusive fare that includes private transportation, an air-conditioned vehicle, and all applicable fees and taxes.
Customers can choose from a wide array of vehicles based on their needs, whether traveling solo or in a larger group.
The service has received 16 reviews with an overall rating of 3.5 stars, with positive feedback highlighting the professionalism and punctuality of the drivers.
However, some customers have reported issues with poor communication and difficulties in finding drivers at the airport.
You can also read our reviews of more tours and experiences in Buenos Aires.
Booking Process
Booking the private transfer service from/to Jorge Newbery International Airport requires customers to provide their full name, flight number, pick-up date and time, and phone number. Upon booking, travelers receive a confirmation, and the drivers track flights to ensure timely pick-up and drop-off. Contact information is provided 6 hours prior to the ride, with driver details arriving 2 hours before the service.
Booking Requirements | Transfer Tracking | Contact Details |
---|---|---|
Full Name | Flight Monitoring | 6 Hours Before |
Flight Number | Timely Services | 2 Hours Before |
Pick-up Date & Time | – | – |
Phone Number | – | – |
Customers also benefit from free cancellation up to 24 hours before the service starts.
Traveler Feedback
Travelers often share insightful feedback about the Jorge Newbery Airport transfer service. Many praise the professionalism and punctuality of the drivers, who’ve been known to wait for delayed flights and assist with luggage.
However, some note issues with poor communication, such as drivers not being informed of flight details or arriving at the wrong time. Occasionally, customers also complain about vehicle sizes not matching their needs.
While most travelers can participate, the service isn’t wheelchair accessible. For unresolved concerns, contacting the support team via email is recommended.
Accessibility Options
Wheelchair-bound passengers may find the Jorge Newbery Airport transfer service not fully accessible, though stroller-friendly options are available.
While the vehicles don’t accommodate wheelchairs, they can handle collapsible strollers. Infant car seats are provided upon request, making the service suitable for families with young children.
Most travelers can participate in this transfer service, with a 24/7 help center available for any ride changes or updates.
Those with unique accessibility needs are advised to inquire about the service’s capabilities prior to booking to ensure a smooth and comfortable journey.
Customer Support
The Jorge Newbery Airport transfer service provides a 24/7 help center for customers to make any ride changes or updates.
Passengers can easily contact support via email to resolve any issues they encounter.
Complaints about poor communication and difficulties in finding drivers at the airport have been reported.
In some instances, drivers have arrived late or assigned incorrect pick-up times.
Customers are advised to reach out to the support team promptly to address these problems.
The service give you a seamless experience, and the help center is available around the clock to assist travelers and ensure their satisfaction.
Timely Pickups
One of the key aspects of the Jorge Newbery Airport transfer service is the focus on timely pickups.
Drivers track flights to ensure they arrive on time to collect passengers, even accounting for delays. The service provides contact information 6 hours prior to the ride and 2 hours before for driver details, allowing travelers to stay informed.
While some customers have reported issues with drivers arriving late or assigning incorrect pick-up times, the majority of reviews praise the punctuality and professionalism of the drivers.
The service’s 24/7 help center also allows travelers to make ride changes or updates as needed to ensure seamless transportation.
Vehicle Accommodations
For travelers’ varied needs, the Jorge Newbery Airport transfer service offers a wide array of vehicle options.
Customers can choose from a selection of sedans, SUVs, and minivans to accommodate their group size and luggage requirements. The service ensures that the assigned vehicle will be spacious enough to comfortably transport passengers and their belongings.
While the transfer service isn’t wheelchair-accessible, it does provide infant seats for families traveling with young children.
Regardless of the vehicle type, all rides come with air-conditioning and are inclusive of any applicable fees and taxes, providing a seamless and hassle-free experience for travelers.
Unresolved Concerns
Despite the overall positive reviews, a number of customers have encountered unresolved concerns with the Jorge Newbery Airport transfer service.
Chief among these issues are problems with communication and coordination. Several travelers reported difficulties in contacting the local service provider, with calls and emails going unanswered.
Plus, there have been instances of drivers arriving late or at the wrong pickup location, leading to frustration and delays.
When such issues arise, customers are advised to reach out to the service’s support team via email, as the 24/7 Help Center doesn’t always provide satisfactory resolutions.
Frequently Asked Questions
How Far Is the Airport From the City Center?
The Jorge Newbery Airport is located approximately 5 miles from the city center of Buenos Aires. The transfer service provides private transportation to and from the airport, ensuring a convenient and timely arrival at your destination.
Can the Service Accommodate Large Groups or Families?
The service offers a wide array of vehicles to accommodate different group sizes, including options for larger groups and families. Travelers can request appropriate vehicle types based on their specific needs during the booking process.
Are There Any Additional Fees or Charges?
There are no additional fees or charges beyond the all-inclusive fare, which covers private transportation, air-conditioning, and taxes. Customers should inquire about vehicle options based on group size when booking the service.
What Are the Payment Options Available?
The service offers multiple payment options, including credit card, debit card, and PayPal. It provides a convenient and secure way to pay for the transfer, with no additional fees or charges. Customers can choose their preferred payment method during the booking process.
How Reliable Is the Service During Peak Travel Times?
The service’s reliability during peak travel times is mixed. While some customers report prompt pickups, others experience delays or drivers arriving late. Travelers are advised to allow extra time and communicate closely with the service provider.
The Sum Up
The one-way transfer service from Jorge Newbery Airport (AEP) to Buenos Aires City offers a convenient transportation option. While the service is known for professionalism and punctuality, some travelers report issues with communication and locating drivers. Overall, it provides an efficient solution for navigating the city, with a variety of vehicle sizes to suit passengers’ needs.
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