Travelers seeking a hassle-free airport-to-cruise-port transfer can explore a premier luxury transportation option. This one-way service whisks passengers from Fort Lauderdale-Hollywood International Airport directly to Miami’s cruise terminals in a spacious SUV, offering complimentary amenities to ensure a comfortable journey. With flexible pickup locations and no-wait guarantees, the booking process is streamlined for maximum convenience. However, the true value lies in the company’s commitment to exceptional customer service – a promise that sets this transfer apart and leaves you curious to discover more.
Good To Know
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The service provides one-way private transfers between Fort Lauderdale-Hollywood International Airport and Miami’s cruise port using luxury SUVs accommodating up to 7 passengers.
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Pickup options include hotels, Airbnbs, or home addresses, with a 30-minute wait, and 60-minute or 120-minute wait for domestic or international airport pickups, respectively.
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The service offers amenities like free WiFi, bottled water, and charging ports, ensuring a comfortable and connected travel experience for passengers.
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Bookings can be made with free cancellation available 24 hours before the scheduled service, and infant/child restraint seats can be requested.
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The service has an overall rating of 4.0 from 22 reviews, with positive feedback highlighting professionalism, timely pickups, and comfortable rides, along with a 10% lifetime ride discount for repeat customers.
Service Highlights
The service provides a one-way private transfer between Fort Lauderdale-Hollywood International Airport and Miami’s cruise port.
The luxury SUV can accommodate up to 7 passengers and offers amenities like free WiFi, bottled water, juices, and charging ports.
Pickup from hotels, Airbnbs, or home addresses allows a 30-minute wait, while airport pickups range from 60 minutes for domestic flights to 120 minutes for international flights.
Cruise port pickups include a 60-minute wait, with the first 15 minutes complimentary.
Departure times are set at 2 hours prior for domestic flights and 3 hours for international flights.
You can also read our reviews of more tours and experiences in Fort Lauderdale.
Pickup and Dropoff Process
When booking the one-way transfer, customers can choose their preferred pickup location from hotels, Airbnbs, or home addresses. The service allows a 30-minute wait at these locations. For airport pickups, the wait time extends to 60 minutes for domestic flights and 120 minutes for international flights. Cruise port pickups include a 60-minute wait, with the first 15 minutes complimentary.
Pickup Location | Wait Time |
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Hotels/Airbnbs/Homes | 30 minutes |
Domestic Airports | 60 minutes |
International Airports | 120 minutes |
Cruise Ports | 60 minutes (first 15 free) |
Chauffeurs will wait at the front of the pickup location, and customers should inform the doorman of the vehicle’s arrival.
Booking Requirements
Customers receive a confirmation upon booking the one-way transfer.
Free cancellation is available up to 24 hours before the scheduled service.
Infant and child restraint seats can be requested at the time of booking.
The service is stroller accessible, but not wheelchair accessible.
The service is available for bookings from November 8, 2021, to November 5, 2025.
Customers who book repeatedly qualify for a 10% lifetime ride discount.
The company emphasizes maintaining high standards of customer care and satisfaction, and encourages customers to contact them with any inquiries at 800.526.1030.
Customer Feedback
Customers’ overall rating of the one-way transfer service stands at a solid 4.0 from 22 reviews.
Positive feedback highlights the service’s professionalism, timely pickups, and comfortable ride. Passengers appreciate the amenities like free WiFi, bottled water, and charging ports.
However, some customers have reported cancellations without notice and missed pickups, leading to frustration. The company has acknowledged these issues and emphasizes its commitment to resolving them and maintaining high standards of customer care.
With a focus on enhancing the transfer experience, the service aims to address any concerns and ensure customers’ satisfaction throughout their journey.
Additional Amenities
The one-way transfer service consistently provides passengers with a range of complimentary amenities to enhance their journey. Travelers can enjoy:
Amenity | Description |
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WiFi | High-speed internet connectivity throughout the ride |
Beverages | Assorted bottled waters and juices for refreshment |
Power Ports | Charging ports for up to 5 mobile devices |
Comfort | Spacious, climate-controlled luxury SUV seating up to 7 |
These thoughtful inclusions ensure a seamless and comfortable transfer experience, allowing passengers to stay connected, hydrated, and relaxed as they travel between the airport and cruise port.
Transfer Area Coverage
This service covers a wide geographic area, spanning 110 domestic and international locations.
Whether you’re arriving at Fort Lauderdale-Hollywood International Airport or departing from Miami’s cruise port, the company has you covered.
Their fleet of luxury SUVs can accommodate up to 7 passengers, ensuring a comfortable journey no matter your group size.
For repeat customers, the service offers a 10% lifetime ride discount, incentivizing you to use their reliable transportation time and again.
With a focus on maintaining high standards of customer care and satisfaction, this transfer service is designed to provide a seamless start or end to your travel experience.
Discount for Repeat Customers
For repeat customers, the service offers a 10% lifetime ride discount, incentivizing them to use the reliable transportation time and again.
This discount can provide significant savings for frequent travelers who rely on the service for their airport-to-cruise port transfers.
The benefits of the discount include:
- Cost savings on each trip.
- Encouragement to continue using the trusted service.
- Acknowledgement and appreciation for loyal customers.
Customer Service Commitment
Committed to maintaining high standards of customer care and satisfaction, the service provider emphasizes a strong focus on resolving any issues that may arise.
According to the company’s response in the reviews, they’re dedicated to rectifying problems and ensuring a positive experience for all customers. This commitment to customer service is further highlighted by the 10% lifetime ride discount offered to repeat patrons, demonstrating the company’s appreciation for loyal clients.
Things To Known
What Are the Payment Options for the Service?
Customers can pay for the service using major credit cards like Visa, Mastercard, American Express, and Discover. The company also accepts payment through Apple Pay and Google Pay for added convenience.
How Much Advance Notice Is Required for Booking?
The service requires a minimum of 24 hours’ advance notice to book a transfer. Customers can cancel their booking for free up to 24 hours before the scheduled pick-up time.
Are There Any Hidden Fees or Surcharges?
There are no hidden fees or surcharges with this service. The price quoted at booking is the total cost, which includes amenities like free WiFi, bottled water, and charging ports.
Can the Pickup/Dropoff Locations Be Modified After Booking?
Yes, the pickup and dropoff locations can be modified after booking for an additional fee. Customers should contact the service provider as soon as possible to request any changes to the original booking details.
What Is the Company’s Policy on Lost or Left Behind Items?
The company has a policy that any lost or left behind items must be reported immediately. They’ll make every effort to recover and return the item, but cannot guarantee retrieval or compensation for lost belongings.
Sum Up
The one-way transfer service from Fort Lauderdale-Hollywood International Airport to Miami’s cruise port provides a seamless and convenient option for travelers. With luxury SUV transportation, complimentary amenities, and flexible pickup and dropoff, customers can enjoy a stress-free journey. The service’s commitment to customer satisfaction and a lifetime discount for repeat customers make it an attractive choice for those embarking on a cruise vacation.
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