Osorno Volcano Tour + Petrohue Falls / Cruises / Spanish

Exploring the stunning natural landscapes of southern Chile, the Osorno Volcano Tour offers travelers a chance to enjoy the region’s breathtaking beauty. Featuring visits to the captivating Petrohue Falls and serene Lake All Saints, this comprehensive excursion promises an unforgettable experience. Accompanied by a knowledgeable Spanish-speaking guide, guests will embark on an adventure that seamlessly blends sightseeing, education, and culinary delights. Whether you’re seeking a family-friendly outing or a solo journey of discovery, this tour caters to all, ensuring a memorable day. However, the true allure of this experience lies beyond the itinerary’s highlights, inviting you to uncover the region’s captivating essence.

This experience made our list of the 10 Best Tours In Puerto Montt.

About Your Stay

• The Osorno Volcano Tour includes a visit to Petrohue Falls and a navigation experience on Lake All Saints, with Spanish-speaking guides.
• The tour lasts approximately 7 hours and can accommodate up to 15 travelers, with prices starting at $68.00.
• The tour is wheelchair and stroller accessible, and service animals are allowed, with pickups available from central hotels in Puerto Montt and Puerto Varas.
• Temporary closure of Petrohue Falls due to external factors has been noted as a concern, and the operator has acknowledged the impact of weather on tour visibility.
• The tour can be booked through Angelmo Tours’ website or Puerto Montt office, with free cancellation available up to 24 hours before the tour start.

Tour Overview

The Osorno Volcano Tour + Petrohue Falls is a popular excursion offered by Angelmo Tours, a tour provider based in Puerto Montt, Chile.

The tour lasts approximately 7 hours and can accommodate up to 15 travelers. It’s priced from $68.00 and includes an air-conditioned vehicle, a Spanish-speaking guide, gratuities, lunch, and access to Petrohue Falls and Lake All Saints.

Pickup is available from central hotels in Puerto Montt and Puerto Varas, or travelers can opt for a direct meeting point. The tour is wheelchair and stroller accessible, and infants can sit on laps.

Reservations made less than 12 hours before the activity are subject to confirmation, and free cancellation is available up to 24 hours in advance.

Inclusions and Amenities

This tour includes several amenities to enhance the overall experience.

Travelers will be transported in an air-conditioned vehicle and accompanied by a Spanish-speaking tourism guide. Gratuities, lunch, and entrance tickets to Petrohue Falls are also included.

The tour offers a navigation experience on Lake All Saints and in the La Poza sector. The tour is wheelchair and stroller accessible, and service animals are allowed.

Confirmation is received upon booking, and free cancellation is available up to 24 hours before the experience starts.

The inclusions aim to provide a comfortable and enriching tour for the visitors.

Meeting and Pickup Details

Pickup for the Osorno Volcano Tour + Petrohue Falls is available at central hotels in Puerto Montt, with an 8:00 AM departure.

Those booking in Puerto Varas can opt for a 1:00 PM weekend pickup. Alternatively, guests can meet the tour directly.

Reservations made less than 12 hours before the activity are subject to confirmation. The tour is wheelchair and stroller accessible, and service animals are allowed.

Infants must sit on laps, and the surfaces are wheelchair-friendly. Confirmation is provided at the time of booking, and free cancellation is available up to 24 hours before the experience begins.

Accessibility and Additional Info

The Osorno Volcano Tour + Petrohue Falls is wheelchair accessible and allows stroller access.

Service animals are permitted on the tour. It’s conveniently located near public transportation, making it easily accessible for visitors.

Infants must sit on laps during the tour. The surfaces are wheelchair-friendly, ensuring a comfortable experience for all guests.

Confirmation is received at the time of booking, and free cancellation is available up to 24 hours before the start of the activity.

This comprehensive accessibility information ensures that the tour caters to the needs of a diverse range of travelers, providing an inclusive and enjoyable experience.

Customer Feedback

Reviewing the feedback from customers, there appear to be a mix of positive and negative experiences reported for the Osorno Volcano Tour + Petrohue Falls.

While some travelers were disappointed with the transportation and visibility due to weather conditions, others highlighted issues with the tour operator’s communication regarding pickup and itinerary changes.

Plus, the temporary suspension of access to Petrohue Falls due to labor negotiations further impacted the overall tour experience.

The main concerns raised by customers include:

1. Inconsistent transportation and visibility issues due to weather.
2. Poor communication from the tour operator about pickup locations and itinerary changes.
3. Unexpected closure of Petrohue Falls, a key attraction on the tour.

Operator’s Response

In response to the customer feedback, the tour operator, Angelmo Tours, provided explanations for the issues raised.

They acknowledged the limitations of their pickup locations based on the hotels in Puerto Montt and Puerto Varas.

The operator also noted that weather conditions and social contingencies beyond their control affected the tour experience, leading to reduced visibility and temporary suspension of access to Petrohue Falls.

Despite these challenges, the operator aimed to provide clear communication and address the concerns raised by customers.

They remained committed to offering a comprehensive tour experience while navigating the practical constraints of operating in the region.

Booking and Cancellation Policy

Travelers can book the Osorno Volcano Tour and Petrohue Falls experience directly through Angelmo Tours’ website or by contacting their Puerto Montt office.

Reservations made less than 12 hours before the activity are subject to confirmation. The tour provider offers free cancellation up to 24 hours before the experience starts.

Some important points regarding the booking and cancellation policy:

1. Reservations require confirmation if booked within 12 hours of the tour.
2. Customers can cancel their booking without penalty up to 24 hours prior to the scheduled departure.
3. Confirmation of the booking is provided at the time of purchase.

Questions About Your Stay

What Is the Best Time of Year to Visit the Osorno Volcano?

The best time to visit Osorno Volcano is during the drier, warmer months of December through April. Visibility is generally better, and the volcano’s snowcapped peaks are more prominent against the clear skies.

Can I Extend the Tour to Include Additional Sights or Activities?

Yes, you can extend the tour to include additional sights or activities. The tour provider offers flexibility to customize the experience based on your interests and schedule. However, additional costs may apply for any add-ons or extensions.

Are There Any Optional Upgrades or Add-Ons Available for This Tour?

The tour provider doesn’t offer any optional upgrades or add-ons. However, travelers can extend their visit to the region and explore additional sights and activities on their own after the tour.

Can I Request a Private or Customized Version of This Tour?

Yes, you can likely request a private or customized version of this tour. The tour provider, Angelmo Tours, may offer tailored options for individual travelers or small groups upon request, though additional fees may apply.

What Are the Safety Precautions Taken During the Volcano and Waterfall Visits?

The tour provider takes safety precautions such as providing guide supervision, ensuring wheelchair accessibility, and restricting stroller and service animal access. They also confirm bookings and allow free cancellation in case of weather or social conditions affecting the tour.

Final Verdict On This Stay

The Osorno Volcano Tour offers an unforgettable adventure for travelers. With stunning natural sights, a knowledgeable guide, and convenient amenities, it’s an accessible option for all. Visitors can expect breathtaking views, delicious lunch, and a memorable experience exploring the region’s natural beauty. Whether you’re a family with infants or a solo traveler, this tour provides an opportunity to discover the wonders of the Osorno Volcano and Petrohue Falls.