Travelers seeking a convenient airport transfer from Ezeiza Airport to Buenos Aires may find the private one-way transportation service an appealing option. However, customer reviews suggest this service comes with significant drawbacks. While the vehicles are air-conditioned and fees are inclusive, reliability issues like drivers not showing up on time and poor communication have been reported. With experiences of lengthy wait times and lack of assistance, it’s worth considering alternative transfer options that could provide a more dependable and efficient experience. Understanding the potential challenges of this service is crucial in deciding the best way to reach your destination.
About Your Stay
- Private transportation service from Ezezia Airport to Buenos Aires has received overwhelmingly negative reviews, with common issues including driver no-shows and significant delays.
- Customers have reported waiting over an hour without assistance, and many felt taking a taxi would have been a better option.
- Alternatives such as taxis, ridesharing services, and public transportation options may offer more reliable and cost-effective airport transportation solutions.
- Changes to pickup or drop-off areas must be communicated 24 hours in advance, and an updated quote may be provided if necessary.
- Travelers should carefully weigh their transportation options upon arrival at Ezeiza Airport, as the private transportation service may not be the most reliable choice.
Service Overview
This private transportation service offers transfers from Ezeiza airport to various areas within Buenos Aires.
Travelers receive 60 minutes of airport pickup time included, as well as an air-conditioned vehicle. All fees and taxes are covered, and the service is stroller accessible and allows service animals.
Most travelers can participate, though specific pickup and drop-off points must be selected in advance. The driver’s contact information is provided 6 hours prior to the ride, and the exact meeting location is sent 2 hours before.
Changes or updates to the drop-off area can be made at least 24 hours in advance, though route changes aren’t guaranteed.
You can also read our reviews of more tours and experiences in Buenos Aires.
Pickup and Drop-off Details
Passengers must select their preferred pickup points for this private transportation service.
The driver’s contact information will be provided 6 hours prior to the scheduled ride. Specific meeting locations will be sent 2 hours before the ride.
Changes or updates to the drop-off area can be made at least 24 hours before the ride, but a new quote will be required for different drop-off locations. The service is limited to the stipulated drop-off areas, and route changes aren’t guaranteed.
The key pickup and drop-off details are:
- Pickup points must be selected
- Driver contact info provided 6 hours before ride
- Specific meeting location sent 2 hours before ride
- Changes allowed 24 hours before, with new quote for different areas
Booking Information
A confirmation is received at the time of booking for this private transportation service.
The start time requires confirmation with the local provider. It’s important to note that opening hours vary depending on the transportation option selected. Customers should verify the schedule with the provider before finalizing their booking.
Any changes or updates to the pickup or drop-off areas must be communicated at least 24 hours prior to the ride. This will ensure the provider can accommodate the request and provide an updated quote if necessary.
Customer Experiences
Customers’ experiences with this private transportation service from Ezeila airport to Buenos Aires have been overwhelmingly negative.
The service has received a dismal 1.0/5 star rating based on just two reviews, with no positive feedback whatsoever.
Key issues reported by customers include:
- Drivers not showing up at the scheduled pickup time.
- Significant delays in communication and assistance from the provider.
- Customers waiting over an hour without any help.
- Customers feeling they could have simply taken a taxi instead of pre-booking.
Reported Service Issues
The most commonly reported service issues with this private transportation option involve significant delays and communication breakdowns.
According to customer reviews, drivers were often not present at the scheduled pickup time, leaving travelers waiting over an hour without assistance.
There were also problems with the provider’s responsiveness, as customers felt they could have taken a taxi instead of pre-booking.
Overall, first-time visitors to Buenos Aires seemed to have a poor experience, with one reviewer noting the service was so unreliable they wouldn’t use it again.
These service breakdowns undermine the convenience and reliability that a pre-booked private transfer is meant to provide.
Alternatives to Consider
Given the significant service issues reported by customers, travelers may want to consider alternative transportation options when arriving at Ezeiza Airport and traveling to Buenos Aires.
Some alternatives to the pre-booked private transportation include:
- Taking a taxi or remis (private car service) directly from the airport.
- Using a rideshare service like Uber or Cabify.
- Relying on public transportation, such as the Tienda León bus service.
- Booking a shuttle service or shared transfer through a reputable provider.
These alternatives may provide more reliable, timely, and cost-effective transportation compared to the reported issues with the pre-booked private service.
Recommendations for Travelers
With the significant service issues reported by customers, travelers may want to carefully weigh their transportation options when arriving at Ezeiza Airport and traveling to Buenos Aires.
While the private transportation service offers convenience, the poor customer reviews suggest it may not be the most reliable choice, especially for first-time visitors.
Considering the long wait times and communication breakdowns experienced by past users, travelers could be better off exploring alternatives like taxis or ride-sharing services.
This may provide a more dependable and potentially faster way to reach their destination in Buenos Aires.
Ultimately, weighing the trade-offs between convenience and reliability is crucial when selecting airport transportation in this scenario.
Questions About Your Stay
What Is the Average Wait Time for the Pickup Driver?
The average wait time for the pickup driver is 60 minutes, as stated in the service overview. However, some customers have reported waiting over an hour without assistance, indicating significant service issues with the transportation provider.
Are Any Additional Fees or Charges Incurred?
The service includes all fees and taxes, so there are no additional charges incurred. However, changes or updates to the drop-off area may require a new quote from the local provider.
Is the Service Available 24/7?
The service is not available 24/7. The opening hours vary by transportation option, so customers should confirm the start time with the local provider when booking.
What Is the Policy for Cancellations or Rescheduling?
The service has a strict cancellation policy, requiring at least 24 hours’ notice for any changes. There’s no refund for no-shows, and rescheduling may incur additional fees depending on the provider’s availability.
Are Child Seats or Booster Seats Provided?
Child seats and booster seats are not explicitly mentioned in the service overview. Customers should inquire with the provider about availability and make arrangements in advance if they require child restraints for their transportation.
Final Verdict On This Stay
The private one-way transportation service from Ezeiza Airport to Buenos Aires may be convenient, but customer reviews suggest significant issues. Travelers should be cautious, as reports indicate unreliable pickup times and poor communication. Considering alternative options like taxis, rideshares, or shuttle services may provide a more reliable and efficient airport transfer experience.
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