Private Arrival Transfer From BOSton Airport BOS

Traveling to Boston can be a breeze with the private arrival transfer service from Logan International Airport (BOS). This seamless option provides professional chauffeurs to greet passengers at baggage claim and whisk them away to their downtown Boston or Cambridge destination. Customers can choose from sedans or SUVs/vans to accommodate their group size and luggage needs. While reviews highlight potential communication issues and vehicle availability, the service’s all-inclusive pricing makes it an attractive choice for those seeking a hassle-free start to their Boston trip. With the convenience of this transfer service, travelers can focus on experiencing all that this vibrant city has to offer.

Good To Know

• Private transfer service available from Boston Logan International Airport (BOS) to downtown Boston or Cambridge.
• Options include sedan for up to 3 people or SUV/private van for up to 5 people.
• Professional chauffeur greets travelers with a personalized sign post-baggage claim.
• Pickup and drop-off points selected during booking, with one hour of waiting time for international arrivals.
• Travelers can bring one suitcase and one small carry-on, with service accommodating service animals.

Service Overview

This private arrival transfer service provides one-way transportation from Boston Logan International Airport (BOS) to downtown Boston or Cambridge accommodations.

The transfer includes all taxes, fuel surcharges, non-airport fees, tolls (if applicable), and parking or airport fees (if applicable). Gratuities are at the customer’s discretion.

Passengers have the option of a sedan for up to 3 people or an SUV/private van for up to 5 people.

The service ensures a professional chauffeur will greet travelers with a personalized sign after baggage claim.

Pickup and Drop-off Process

After claiming their luggage, travelers look for a professional chauffeur holding a personalized sign.

The pickup and drop-off points can be selected upon booking confirmation. International arrivals are allotted one hour of waiting time before incurring additional charges.

For children 8 and under, child seats are required but not provided by the service.

Travelers are advised to consider the vehicle size based on their luggage needs, as each person is allowed one suitcase and one small carry-on.

Service animals are permitted.

Vehicle and Luggage Information

Each traveler is allowed to bring one suitcase and one small carry-on item. However, oversized luggage may have restrictions.

Customers should consider the vehicle size based on their luggage capacity, especially for larger groups. The service accommodates service animals as well.

Travelers are advised to plan accordingly to ensure their luggage fits comfortably in the selected vehicle. The private transfer provider aims to offer a seamless and hassle-free experience, catering to each customer’s needs and preferences.

Customer Reviews

Reviews from past customers provide a mixed perspective on the private arrival transfer service from Boston Airport.

While some guests praised the friendly drivers and well-maintained vehicles, others reported negative experiences. Common complaints included late pickups, insufficient vehicle availability, and communication issues with dispatch.

Several customers also mentioned problems with overbooking and complicated coordination. However, the company has acknowledged these concerns and expressed a commitment to improving the service based on customer feedback.

Customer Experiences

Customers share a range of experiences with the private arrival transfer service from Boston Airport.

The service receives mixed reviews, with a 3.0 overall rating across 132 total reviews. Positive feedback highlights the friendliness of drivers and the cleanliness of vehicles.

However, negative experiences include late pickups, lack of available cars, and complicated coordination. Customers also report communication issues with the dispatch and concerns about overbooking.

The company encourages customers to provide trip details for claims and commits to investigating issues, emphasizing customer feedback for service improvement.

Customer Support

According to the information provided, the company encourages customers to submit trip details through their website when making claims.

The company states they issue apologies for any inconveniences and are committed to investigating issues.

Plus, the company emphasizes customer feedback as a crucial element for improving their service.

The key aspects of the company’s customer support include:

1. Encouraging customers to provide trip details via the website for claims.
2. Issuing apologies for inconveniences and committing to investigate issues.
3. Emphasizing customer feedback as a vital aspect for service improvement.

Booking and Reservation

To book the private arrival transfer from Boston Airport, customers can select their preferred pickup and drop-off locations during the reservation process.

This one-way transfer service includes all applicable taxes, fuel surcharges, and fees. Customers can choose between a sedan for up to 3 passengers or an SUV/private van for up to 5 passengers, based on their group size and luggage needs.

After booking, customers will receive a confirmation with the pickup details. Upon arrival, they should look for a professional chauffeur holding a personalized sign.

Gratuities are at the customer’s discretion.

Sum Up

The private arrival transfer from Boston Logan International Airport (BOS) to downtown Boston or Cambridge offers a convenient and hassle-free option for travelers. While customer reviews are mixed, the service provides professional chauffeurs, a range of vehicle choices, and covers all associated costs. Customers should be mindful of potential communication issues and vehicle availability when booking this service.