The private arrival transfer from Detroit Airport (DTW) promises to whisk travelers to their destination with convenience. While the service caters to groups, mixed reviews suggest it may not live up to expectations. With concerns over extended wait times and limited accessibility, those in need of a reliable, hassle-free airport transfer may want to explore alternative options. However, for those willing to navigate potential challenges, this service could still prove a viable choice. The details that follow may help prospective users determine if this transfer service aligns with their travel needs and preferences.
About Your Stay
- Private one-way transfer service from Detroit Airport (DTW) to a desired location within Detroit, Michigan.
- Pricing based on group size: 3 passengers for sedan, 5 for SUV.
- Includes taxes, fuel surcharges, and tolls, but gratuities are left to customer discretion.
- Offers one-hour waiting time for international arrivals, with extra charges for longer waits.
- Luggage restrictions include 1 suitcase and 1 carry-on per traveler, with potential limitations for oversized items.
Service Overview
The service provides a private arrival transfer from Detroit Airport (DTW).
It’s a one-way transfer, with the price per group of three passengers for a sedan or five for an SUV. The overall rating for this service is 2.5 out of 5 stars based on 5 reviews.
The service includes all taxes, fuel surcharges, non-airport fees, and tolls.
It also covers parking and airport fees, if applicable. Gratuities are at the customer’s discretion.
Travelers can expect a one-hour waiting time for international arrivals, with additional charges for further waiting.
You can also read our reviews of more tours and experiences in Detroit.
Included in the Price
This private arrival transfer from Detroit Airport (DTW) includes all relevant taxes, fuel surcharges, non-airport fees, and tolls.
Parking and airport fees, if applicable, are also covered. Gratuities are left to the customer’s discretion.
The service allows for a one-hour waiting time on international arrivals, with additional charges for any extra waiting.
Pickup and Drop-off Details
Pickup points are selected in advance. The driver will meet passengers at the agreed date and time, and a contact number is provided on the voucher in case any assistance is needed.
The drop-off location is in Detroit, Michigan. Travelers will be dropped off at their desired location within the city.
The service offers a one-way transfer, so the return journey isn’t included. Passengers should ensure they’ve their voucher or booking information readily available to provide to the driver upon arrival.
Vehicle and Luggage Considerations
Although the private arrival transfer from Detroit Airport (DTW) isn’t wheelchair accessible, it’s stroller accessible.
The service has a maximum luggage allowance of 1 suitcase and 1 carry-on per traveler, though oversized luggage may have restrictions. Customers should consider the vehicle size when booking, as this will impact the total luggage capacity based on the number of passengers.
Plus, child seats are required for children 8 and under, but these aren’t provided by the supplier.
Customer Ratings and Reviews
The private arrival transfer from Detroit Airport (DTW) has received mixed reviews from customers.
With an overall rating of 2.5 out of 5 stars based on 5 reviews, the service seems to have room for improvement.
Here’s a breakdown of the key customer feedback:
- Long waiting times reported on international arrivals.
- Concerns about the availability of child seats.
- Restrictions on oversized luggage mentioned.
- Some customers expressed dissatisfaction with the overall value for money.
While the service includes essential amenities like taxes, fuel surcharges, and gratuities, the mixed customer experiences suggest the need for better service consistency and communication to meet traveler expectations.
Booking and Payment Information
Customers can book the private arrival transfer from Detroit Airport (DTW) through the service provider’s website or by contacting their customer service team.
Upon booking, customers will receive a confirmation with all the necessary details, including the pickup time and location.
The service accepts major credit cards, and receipts are available upon request. Cash payments aren’t required.
The private tour is for the customer’s group only, and service animals are allowed.
Additional Policies and Restrictions
Several additional policies and restrictions apply to the private arrival transfer from Detroit Airport (DTW). These include:
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The service isn’t wheelchair accessible, but is stroller accessible.
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Each traveler is limited to 1 suitcase and 1 carry-on, with oversized luggage potentially facing restrictions.
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Child seats are required for children 8 and under, but aren’t provided by the supplier.
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Passengers should consider the vehicle size when booking to ensure adequate luggage capacity based on the number of travelers.
The transfer service also allows service animals and accepts major credit cards, with receipts available upon request.
It’s a private tour, with only the booking group participating.
Questions About Your Stay
Is the Driver Familiar With the Local Area?
The driver is familiar with the local area, as they will be meeting the passengers at the agreed pickup location and transporting them to the specified drop-off point in Detroit, Michigan.
Can We Make Additional Stops During the Transfer?
The service does not include any additional stops during the transfer. The transfer is a direct, one-way service from the agreed pickup location to the specified drop-off location in Detroit, Michigan.
Is the Driver Able to Provide Recommendations for Restaurants?
The driver may be able to provide restaurant recommendations, but this is not included in the service overview. Requests for additional stops or recommendations would need to be discussed with the provider prior to the transfer.
Can We Request a Specific Type of Vehicle?
Yes, you can request a specific type of vehicle, such as a sedan or SUV, based on the number of passengers and luggage. However, the availability may be subject to the supplier’s inventory at the time of booking.
What Happens if Our Flight Is Delayed or Cancelled?
If a flight is delayed or cancelled, the customer must contact the provider as soon as possible. The provider will make reasonable efforts to accommodate the new arrival time, but additional fees may apply for extended waiting time.
Final Verdict On This Stay
The Private Arrival Transfer from Detroit Airport (DTW) provides a convenient one-way transport service, but it has received mixed reviews. While it accommodates up to five passengers, there are concerns about long wait times and the availability of child seats. Plus, the service is not wheelchair accessible, and luggage restrictions apply. Customers should carefully consider these factors when booking this transfer service.
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