Travelers arriving at Philadelphia International Airport (PHL) can enjoy a seamless start to their journey with the Private Arrival Transfer service. This convenient option provides door-to-door transportation, catering to various group sizes and preferences. Whether it’s a sedan, SUV, or luxurious limo, the service ensures a worry-free experience with all taxes, fees, and gratuities included. With 24/7 availability and the ability to customize pickup and drop-off locations within the city, this private transfer service offers a comfortable and efficient way to begin exploring the…
Good To Know
- Offers private arrival transfer from Philadelphia International Airport (PHL) with three vehicle options: sedan, SUV, and limo.
- Provides 24/7 service with immediate pickup upon arrival and customizable pickup/drop-off locations within Philadelphia.
- Includes all taxes, fuel surcharges, tolls, and gratuities in the comprehensive package pricing.
- Allows one suitcase and one small carry-on per traveler, with inquiries for oversized luggage permitted.
- Provides customer support for issue resolution and claims, with feedback encouraged to enhance service quality.
Service Highlights
The private arrival transfer from Philadelphia International Airport (PHL) offers three convenient vehicle options for travelers: a three-person sedan, a five-passenger SUV, or a limo that can accommodate up to eight people.
The service is available 24/7, and customers receive confirmation upon booking. Once they arrive, travelers can simply call the driver for immediate pickup.
The transfer includes all taxes, fuel surcharges, tolls, and gratuities, ensuring a hassle-free experience.
Customers can select their preferred pickup and drop-off locations within the Philadelphia area, though they’ll need to inquire about special accommodations for oversized luggage or child seats.
You can also read our reviews of more tours and experiences in Philadelphia.
Pricing and Inclusions
Based on the vehicle capacity, the price per person for this private arrival transfer from Philadelphia International Airport (PHL) is determined.
For a three-person sedan, the cost is per person. For a five-passenger SUV, the price is per person. For a limo that can accommodate up to eight travelers, the rate is per person.
The inclusions cover all taxes, fuel surcharges, non-airport fees, tolls (if taken), parking or airport fees (if applicable), and gratuities (discretionary).
This comprehensive package ensures a seamless and worry-free arrival experience for travelers.
Pickup and Drop-off Details
Passengers can select their desired pickup and drop-off points within Philadelphia. The service covers a range of locations, including downtown Philadelphia, Bala Cynwyd, and King of Prussia. Travelers should allow for a one-hour waiting time at the airport for international arrivals, and additional charges may apply thereafter.
Pickup/Drop-off | Downtown Philadelphia | Bala Cynwyd | King of Prussia |
---|---|---|---|
Sedan (3 pax) | Included | Included | Included |
SUV (5 pax) | Included | Included | Included |
Limo (8 pax) | Included | Included | Included |
Each traveler is permitted one suitcase and one small carry-on item, although inquiries about oversized luggage can be made.
Customer Reviews and Feedback
Reviewers have provided a mix of feedback on the private arrival transfer service from Philadelphia Airport. The service has an average rating of 3.0 across 12 reviews.
Some positive comments highlight the punctuality, professionalism, and personable nature of the drivers.
However, negative reviews cite issues with:
- Receiving the requested vehicle type
- Communication failures between the service and customers
- Unexpected additional fees
While the service includes various amenities, the inconsistent customer experience reflected in the reviews suggests room for improvement in service quality and communication.
Travelers should consider these factors when booking their private arrival transfer from Philadelphia Airport.
Vehicle Options and Capacity
The private arrival transfer service from Philadelphia Airport offers three distinct vehicle options to accommodate travelers’ group sizes. Customers can choose from a three-person sedan, a five-passenger SUV, or a limo that seats up to eight travelers. This flexibility ensures that each party’s transportation needs are met, whether traveling solo or in a larger group. The table below outlines the vehicle capacities and corresponding per-person pricing for the available options.
Vehicle | Capacity | Price per Person |
---|---|---|
Sedan | 3 | Based on 3-person capacity |
SUV | 5 | Based on 5-person capacity |
Limo | 8 | Based on 8-person capacity |
The service is available 24/7, with immediate pickup upon arrival by contacting the driver.
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Additional Service Policies
Along With the standard inclusions, there are a few key policies travelers should be aware of when booking the private arrival transfer service.
First, the service isn’t wheelchair accessible, so guests with mobility needs should inquire about alternative options.
Second, child seats are required for children 8 and under, though the service doesn’t provide these.
Finally, while service animals are allowed, travelers should notify the provider in advance.
Contact and Support
Customers can reach the provider’s customer care team should any issues or claims arise during their private arrival transfer experience.
The team is available to assist with resolving any problems or addressing concerns. This includes inquiries about unexpected fees, issues with the vehicle type, or any communication breakdowns.
Travelers can contact the customer care line for support and to initiate the claims process, if necessary. The provider is committed to ensuring a positive customer experience and encourages feedback to help improve their services.
All customer contacts and claims will be addressed in a timely and professional manner.
Things To Known
Can I Book the Service in Advance?
Yes, you can book this private arrival transfer service in advance. The service is available 24/7, and you’ll receive confirmation of your booking. Just call the driver upon arrival for immediate pickup.
Is It Possible to Request a Specific Driver?
Yes, you can request a specific driver, but it’s subject to availability. Inquire about this option when booking your private arrival transfer, as driver assignments are made at the time of reservation.
Do You Offer Any Discounts or Promotional Rates?
The service doesn’t currently offer any discounts or promotional rates. However, customers can inquire about any ongoing specials or promotional offers when booking the service. The best way to get the latest pricing information is to contact the customer care team directly.
What Is the Cancellation and Refund Policy?
The cancellation and refund policy allows customers to cancel their reservation up to 24 hours prior to the scheduled pickup time for a full refund. Cancellations made within 24 hours of the pickup are not eligible for a refund.
Can I Request Extra Stops or Detours During the Transfer?
Passengers can request extra stops or detours during the transfer, but they’ll likely incur additional fees. The service provider encourages travelers to inquire about these charges when booking to avoid unexpected costs.
Sum Up
The Private Arrival Transfer from Philadelphia International Airport provides a convenient and worry-free transportation option for travelers. With a range of vehicle choices, round-the-clock availability, and inclusive pricing, it’s an ideal choice for those seeking a seamless and efficient arrival experience in Philadelphia. Customers can easily customize their pickup and drop-off locations, ensuring a smooth and comfortable journey.
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