Private Arrival Transfer: Marco Polo Airport to Venice Cruise Terminal

Travelers seeking a seamless start to their Venice cruise experience can consider the Private Arrival Transfer from Marco Polo Airport to the Venice Cruise Terminal. This service provides a convenient and comfortable transportation option, accommodating up to 8 passengers in a high-end Mercedes vehicle. With 24/7 availability and a driver who waits up to 60 minutes post-arrival, this transfer service ensures a stress-free transition from the airport to the cruise terminal. While the duration can vary between 20-40 minutes depending on traffic, the efficient service offers a reliable way to begin the next chapter of one’s journey.

Key Points

• Provides direct, private transportation from Venice Marco Polo Airport to the Venice Cruise Terminal, accommodating up to 8 passengers.
• Offers a 24/7 service with a driver waiting up to 60 minutes post-landing and providing door-to-door service.
• Includes a one-way transfer with a fixed price of €55 per vehicle, plus potential additional fees for excess luggage or travel outside Venice.
• Not wheelchair accessible, but strollers and service animals are permitted, and the service is designed for relatively able-bodied passengers.
• Offers 24/7 customer support for issues regarding driver location, vehicle size, or other concerns.

Overview of the Service

This private transfer service provides direct transportation from Venice Marco Polo Airport to the Venice Cruise Terminal.

It’s available 24 hours a day and can accommodate up to 8 passengers in a luxury Mercedes vehicle. Travelers can avoid long taxi queues and enjoy door-to-door service.

The driver will wait for up to 60 minutes after landing, and travelers should contact the assistance center if the driver isn’t found.

The service includes a one-way private transfer, port drop-off, and transport by private vehicle.

Additional fees may apply for excess luggage or if the traveler is staying outside Venice.

Meeting and Pickup Details

Passengers will meet the driver at the Venice Marco Polo Airport, specifically at Viale Galileo Galilei, 30, 30173 Venezia VE, Italy.

The driver will wait for 60 minutes after the passengers’ arrival. If the driver isn’t found, passengers should contact the assistance center.

The end point of the transfer is the Port of Venice, located at Santa Croce, 30100 Venice, Metropolitan City of Venice, Italy.

This private transfer service is available 24 hours a day, transporting passengers directly to the cruise terminal, avoiding long taxi queues.

Inclusions and Exclusions

The private transfer service includes one-way transport from the Venice Marco Polo Airport to the Port of Venice via a private vehicle.

The transfer can accommodate up to 8 passengers in a luxury Mercedes vehicle. Travelers are allowed one suitcase per person, and excess luggage charges apply if needed.

The service isn’t wheelchair accessible, but strollers and service animals are permitted.

On certain dates, a €5 access fee may apply for travelers staying outside of Venice.

The duration of the transfer varies based on traffic conditions.

Accessibility and Restrictions

The private transfer service has some accessibility limitations and restrictions.

The vehicle isn’t wheelchair accessible, but it’s stroller accessible. Service animals are allowed, but the transfer can’t accommodate passengers with other mobility needs.

Travelers are allowed one suitcase per person, and any excess luggage may incur additional charges. On certain dates, a small access fee may apply for travelers staying outside of Venice.

The service is designed for relatively able-bodied passengers with standard luggage requirements.

• Not wheelchair accessible
• Stroller accessible
• Service animals allowed
• One suitcase per passenger
• Additional fees for excess luggage or outside-Venice travel on select dates

Pricing and Duration

The price of the private transfer service is per vehicle, not per passenger. Travelers should expect the total duration of the transfer to vary based on traffic conditions. A helpful table below outlines the key pricing and duration details:

Service	Price	Duration
Private Transfer	€55 per vehicle	20-40 minutes
Access Fee (on certain dates)	€5	N/A
Excess Luggage Charges	Applicable	N/A

On certain dates, an additional €5 access fee may apply for travelers staying outside of Venice. Excess luggage charges will also be incurred if the passenger exceeds the one suitcase per person allowance provided.

Customer Reviews Summary

Travelers have provided a mixed set of reviews for the private arrival transfer service to the Venice Cruise Terminal.

While some praised the punctuality of drivers, comfort of vehicles, and efficiency of the service, others reported issues with no-shows and communication problems.

Plus, a few travelers felt they were overcharged relative to the actual transfer duration.

The reviews reflect an average rating of 4.0 out of 5 from 13 customers.

Key highlights from the reviews include:

• Positive experiences with punctual drivers and comfortable vehicles
• Complaints about communication problems and no-show drivers
• Concerns over perceived overcharging for the transfer duration
• Generally efficient service, but with room for improvement
• Mixed overall satisfaction with the private arrival transfer option.

Booking and Reservation

To book the private arrival transfer to the Venice Cruise Terminal, customers can visit the provider’s website or contact their customer service team.

The booking process requires details like the arrival date, flight information, and the number of passengers and luggage.

Once the reservation is confirmed, customers will receive trip details, including the meeting point, vehicle type, and driver’s contact information.

Payment is typically made in advance, and any excess luggage fees are collected upon arrival.

Travelers should confirm the luggage size during booking to ensure the vehicle can accommodate their belongings.

The provider offers 24/7 assistance, so customers can reach out if they encounter any issues on the day of travel.

Contact and Assistance

How can travelers reach the provider’s customer service team if needed?

The arrival transfer service provides a contact assistance center for travelers. If the driver isn’t found at the meeting point after 60 minutes following the passenger’s landing, they should contact the assistance center.

The service is available 24 hours daily to help resolve any issues that may arise, such as:

• Driver no-shows or delays
• Concerns about vehicle comfort or size
• Questions about excess luggage fees
• Assistance for travelers with special needs
• Clarification on pickup and drop-off locations

The customer service team is dedicated to ensuring a smooth and seamless transfer experience for all passengers.

Frequently Asked Questions

Can I Bring Oversized Luggage?

Oversized luggage may incur additional fees. The service allows one suitcase per passenger, so travelers should confirm the size of their luggage during booking to avoid any unexpected charges.

Is It Possible to Split the Fare With Other Passengers?

Yes, passengers can split the fare with others. The transfer allows up to 8 passengers per vehicle, so travelers can share the cost. However, they’ll need to arrange this directly with the other passengers.

Will the Driver Assist With Carrying Luggage?

The driver will assist with carrying luggage. Excess luggage charges may apply if the amount exceeds the included allowance, so it’s best to confirm the luggage size during booking.

Can I Change My Pickup or Drop-Off Location?

Yes, you can change your pickup or drop-off location, but it may incur additional fees. You’ll need to contact the service provider directly to inquire about the availability and cost of altering the pre-arranged transfer details.

What Happens if My Flight Is Delayed?

If your flight is delayed, the driver will wait at the airport for up to 60 minutes after your new landing time. You’ll need to contact the assistance center if the driver can’t be found.

Sum Up

The private arrival transfer from Marco Polo Airport to the Venice Cruise Terminal offers a convenient and comfortable way to reach your cruise. With a Mercedes vehicle accommodating up to 8 passengers, the driver will wait up to an hour for you, ensuring a hassle-free start to your journey. Priced competitively and with positive customer reviews, this service provides a practical transportation option for travelers.