When it comes to getting to Dulles Airport, the Private Departure service from Super Cruise Transit offers a convenient and cost-effective solution. Starting at €95.86 for groups of up to seven, the service provides a seamless travel experience. While some passengers have praised the excellent service and vehicle quality, others have noted issues with communication around pickup times. The company acknowledges these concerns and is committed to improving the booking process to ensure a better experience for future travelers. With 24/7 availability, this service caters to the diverse needs of air passengers – but how does it truly measure up in practice?
Service Overview
The service provides a private departure to Dulles Airport, operated by Super Cruise Transit.
Priced from €95.86 per group (up to 7 people), the service includes airport/departure tax, all taxes, fuel surcharge, tolls, parking fees, and gratuities.
Customers can select a pickup point and will be dropped off at Dulles International Airport.
Bookings are confirmed within 48 hours, subject to availability.
The service isn’t wheelchair accessible or near public transportation, but most travelers can participate.
Operating hours are from 12:00 AM to 11:30 PM, 7 days a week, between July 5, 2022, and December 12, 2025.
Inclusions and Fees
Alongside the private transportation service, the package includes several key inclusions to ensure a seamless travel experience.
The fare covers airport and departure taxes, as well as all necessary tolls and parking fees. Fuel surcharge is also included, eliminating any unexpected costs. Gratuities for the driver are pre-paid, so travelers don’t have to worry about tipping.
These comprehensive inclusions make the overall price of €95.86 per group (up to 7 passengers) a reasonable and transparent offering. Customers can enjoy the convenience of a private transfer to Dulles Airport without having to manage additional fees or hidden charges.
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Pickup and Drop-off
Conveniently, travelers can select their preferred pickup point when booking the private departure service to Dulles Airport.
The drop-off is made at Dulles International Airport, located at 1 Saarinen Cir, Dulles, VA 20166, USA.
Confirmation of the booking is received within 48 hours, subject to availability.
Unfortunately, the service isn’t wheelchair accessible or stroller accessible, and it’s not located near public transportation.
However, most travelers can participate in this experience.
Operating Hours
The private departure service to Dulles Airport operates between July 5, 2022, and December 12, 2025.
The service is available 24/7, with opening hours from 12:00 AM to 11:30 PM, seven days a week. This ensures travelers have flexibility in their departure schedule, catering to early flights or late-night arrivals.
The extensive operating hours provide convenience and peace of mind for passengers, allowing them to arrange their transportation to the airport at their desired time.
This service caters to the needs of a diverse range of travelers, ensuring a seamless and reliable transportation experience to Dulles International Airport.
Customer Reviews
A review of the private departure service to Dulles Airport reveals a mixed bag of customer experiences.
The service has received a total of 2 reviews, with an overall rating of 3.0 out of 5 stars.
While one customer praised the excellent service, great communication, and sensational vehicle, another reported terrible communication and a wrong pickup time.
In response, the service provider acknowledged the miscommunication and suggested clarifying the pickup time in the special instructions during booking.
Response to Feedback
In response to the negative feedback regarding the miscommunication about the pickup time, the service provider acknowledged the issue and suggested a solution. To address this, they proposed clarifying the pickup time in the special instructions during the booking process. This would ensure that customers have a clear understanding of the schedule and avoid any confusion.
Feedback | Acknowledgement | Solution |
---|---|---|
Miscommunication about pickup time | Acknowledged the issue | Clarify pickup time in special instructions |
Wrong pickup time | Caused customer inconvenience | Provide clear instructions during booking |
The service provider’s willingness to address the feedback and implement a practical solution demonstrates their commitment to improving the overall customer experience.
Booking and Availability
When booking the Private Departure to Dulles Airport service, customers can select a pickup point from the available options.
The service is operated by Super Cruise Transit and is available from 7/5/2022 to 12/12/2025, with pickup and drop-off 24 hours a day, 7 days a week.
The price starts at €95.86 per group of up to 7 people. Customers have the option of free cancellation up to 24 hours before the experience starts.
Confirmation of the booking is received within 48 hours, subject to availability.
The service isn’t wheelchair or stroller accessible, and it isn’t located near public transportation.
Final Verdict On This Stay
The Private Departure service to Dulles Airport offers a reasonably priced and convenient option for travelers, with 24/7 availability. While the service has received praise for its excellent quality, some customers have noted issues with communication regarding pickup times. The service provider acknowledges these concerns and is committed to improving the overall experience for future passengers.
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