If you’re looking for a personalized, off-the-beaten-path experience in Playa del Carmen, this private tour of Cenotes Sac Actun and Xunaan-Ha offers a rare glimpse into two very different yet equally breathtaking natural wonders. Whether you’re an avid snorkeler, a curious adventurer, or simply seeking a peaceful escape into nature, this trip promises unforgettable views and authentic encounters without the crowd.
What we love about this experience? First, the customized approach — you get to set your own pace, explore at your leisure, and enjoy the privacy of each cenote without the throngs of travelers. Second, the knowledgeable guides who bring these sites alive with stories and insider tips make all the difference. One possible consideration? The tour lasts about four hours, which is a comfortable chunk of your day, but you’ll want to prepare for some walking and swimming.
This tour is best suited for travelers who crave a more intimate connection with nature, love snorkeling or exploring caves, and appreciate flexible, well-organized trips that suit their schedule. Families, couples, or solo adventurers will all find something to love here.
Key Points

- Private, personalized experience means fewer crowds and more attention from your guide.
- Visit two contrasting cenotes — one underground river system ideal for snorkeling, and a peaceful outdoor cenote for relaxing.
- Expert guides enhance the experience with their knowledge and friendly approach.
- All necessary gear and safety equipment are provided, making it easy to focus on enjoying.
- Comfortable transportation with climate control and GPS ensures a smooth journey.
- Flexible scheduling and the option for early start times help tailor the day to your needs.
An Authentic Look at a Unique Cenote Adventure

While many travelers stick to the crowded, commercialized cenotes, this private tour offers a chance to see two very different ecosystems in the Yucatán Peninsula. We’ll start with Cenotes Sac Actun, often touted as the longest underground river in the world. This isn’t your average swimming hole. It’s a natural cave filled with stalactites and stalagmites, and the experience can be as active or relaxed as you like.
The reviews highlight just how special this cenote is. “We got the entire thing privately to ourselves,” one traveler notes, emphasizing the rare opportunity to enjoy such a pristine environment without other travelers. The guides are well-versed in the site’s geology and natural beauty, and many reviews mention how they go above and beyond—taking photos, explaining formations, or providing the right gear for snorkeling or just floating in the cool water. Expect a decent amount of exploration, swimming, and even the chance to spot wildlife like spider monkeys in the surrounding jungle.
Next, the tour takes you to Cenote Xunaan-Ha, a more open-air, lush environment perfect for soaking in the scenery or relaxing after your underground adventure. Its peaceful outdoor setting, combined with the natural vegetation, provides a completely different atmosphere—ideal for unwinding or having a picnic.
You can also read our reviews of more private tours in Playa del Carmen
What’s Included and Why It Matters
The full package includes round-trip transportation in a climate-controlled vehicle equipped with GPS—so no worries about navigating or dealing with crowded shuttles. The guides provide snorkel gear, life jackets, and lanterns — essential tools for exploring the underwater cave system and making the most of your time submerged in the clear waters. Meanwhile, drinks and snacks are offered onboard, helping you stay refreshed, and a lunch is included, which means you won’t need to hunt for food afterward.
One of the best aspects? Since this is a private tour, only your group participates, creating a relaxed environment where you can ask questions, linger at your favorite spots, or skip through less interesting parts. Travelers frequently mention how guides are attentive, friendly, and incredibly knowledgeable about the cenotes’ geology, flora, and fauna.
Itinerary Breakdown: What to Expect
The first stop at Cenotes Sac Actun lasts about two hours. Here, you’ll get an in-depth look into one of the world’s longest underground rivers. The cave’s formations are stunning, and you’re encouraged to explore, swim, or snorkel at your own pace. As one traveler put it, “Reuben was fantastic—showed up on time, explained everything, and was very accommodating of dietary restrictions.” Expect expert guidance, and if you’re lucky, a glimpse of local wildlife like spider monkeys.
The second stop at Cenote Xunaan-Ha is roughly an hour of relaxing and enjoying the outdoor scenery. It’s a great way to cool off and reflect on your underground adventure amid lush greenery, with plenty of space to take photos or just soak in the tranquility.
Guides and Personal Touches
Reviews frequently commend the guides’ knowledge and friendly demeanor. One traveler shared, “Limber was a great guide—knowledgeable and engaging,” highlighting how guides make the experience both informative and fun. These guides often go beyond just point-and-shoot sightseeing—they explain the significance of formations, share local stories, and ensure safety is a priority.
Many reviews also mention how guides accommodate special requests, whether it’s customizing the tour for children or providing additional snacks or photos. Their familiarity with the sites allows for some off-the-beaten-path exploration, making this tour feel exclusive rather than cookie-cutter.
Transportation and Comfort
The tour’s transportation is a clear winner for comfort. The climate-controlled vehicles with GPS are modern and clean, making the approximately four-hour trip pleasant and relaxed. Pickups are offered from Playa del Carmen or nearby hotels, and the service animals are permitted, which is considerate for travelers with service needs.
Pricing and Value
At around $172.86 per person, this tour isn’t the cheapest option available, but it offers significant value. The private nature, expert guides, all gear, entrance fees, and included lunch justify the cost for many travelers. The reviews reflect high satisfaction, and several mention how this tour surpasses their expectations — especially compared to more crowded alternatives.
Who Should Consider This Tour?

This experience suits those who value intimate, flexible tours that allow spontaneous exploration and personalized service. It’s ideal for travelers who love snorkeling, exploring caves, or simply want to avoid the crowds while discovering authentic natural sites. Families with kids, honeymooners, or groups of friends will appreciate the privacy and tailored approach.
It’s also perfect for anyone wanting a combination of adventure and relaxation—swimming in underground rivers, wandering lush outdoor cenotes, and enjoying a laid-back lunch afterward. If you’re seeking the “must-see” cenotes but prefer to avoid the busloads of travelers, this tour hits the sweet spot.
The Sum Up: Is This Tour Worth Your Time?
If you’re in Playa del Carmen and craving a private, well-organized, and guided experience that introduces you to the most stunning cenotes in a relaxed setting, this tour is a solid choice. The private access to Sac Actun’s underground river, coupled with the peaceful outdoor Xunaan-Ha, makes it stand out from more crowded, commercialized options.
The guides’ knowledge and friendly attitude significantly enhance the visit, transforming what could be a simple sightseeing trip into an engaging journey. The inclusion of snorkel gear, snacks, and a delicious lunch adds convenience and value. You’ll leave with great photos, new knowledge, and perhaps a little more appreciation for the natural beauty of this part of Mexico.
This tour is best for travelers who want a more personal experience, enjoy water-based adventures, and appreciate the natural splendor of Yucatán’s cenotes. It’s a worthwhile investment for those seeking authenticity, comfort, and a touch of adventure.
FAQ

How long does the tour last?
Approximately four hours, including transportation and visits to both cenotes.
Are meals included?
Yes, a provided lunch along with snacks and drinks are included in the price.
Is snorkeling equipment provided?
Yes, the tour includes snorkel gear, life jackets, and lanterns for exploring underwater.
Can I participate if I have specific needs or requests?
Guides are accommodating and can customize the experience, such as for dietary restrictions or family needs.
What should I bring?
Towels are not included, so bring your own if you plan to swim or snorkel. Comfortable clothes and waterproof footwear are recommended.
Is this a group or private tour?
This is a private tour, meaning only your group will participate, allowing for a tailored and intimate experience.
In summary, this private cenote tour offers a perfect blend of adventure, comfort, and authentic natural beauty. It’s a fantastic way to explore Yucatán’s underground rivers and outdoor cenotes with expert guides who truly know their stuff—and who make sure you enjoy every moment.
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