Puerto Rico Island Wide Transfer offers a convenient transportation option for travelers exploring the island. With spacious Mercedes ECO Vans accommodating up to 11 passengers, the service provides a comfortable ride across designated zones, including popular destinations like Rio Grande and Luquillo. Boasting bilingual drivers with local expertise, the company ensures timely pickups and drop-offs from airports, hotels, and cruise ports, ensuring a seamless experience. While the pricing and fees may vary depending on the service, the commitment to customer satisfaction sets this transfer service apart, leaving you eager to learn more.

Good To Know

  • Private transfer service utilizing spacious 4-row Mercedes-Benz vans for up to 11 passengers and 14 bags.
  • Service available from San Juan airport, hotels, and cruise ports to various destination zones in Puerto Rico.
  • Competitive base pricing starting at $78.34 per group with additional fees for overnight, extra stops, and car seats.
  • Bilingual drivers undergo thorough background checks to provide reliable and professional service.
  • Straightforward booking process with free cancellation up to 24 hours before scheduled departure.

Service Overview

The private transfer service offers spacious 4-row Mercedes-Benz vans that can accommodate up to 11 passengers and 14 bags.

The licensed vehicles are conveniently parked close to the port or baggage claim, making the transfer process hassle-free.

The service employs bilingual drivers who’ve undergone thorough background checks, ensuring a professional and reliable experience.

With the capacity to handle larger groups and their luggage, this transfer service provides a comfortable and convenient option for navigating the island of Puerto Rico.

Pricing and Fees

The base price for the private transfer service starts from $78.34 per group, accommodating up to 11 passengers.

An overnight fee of $25 applies for trips between 8:30 PM and 6:30 AM.

Additional stops can be added at a cost of $15 to $25, depending on the wait time.

Car seats for infants, toddlers, and children are available for $10 each.

The pricing structure is designed to provide a transparent and flexible service, allowing customers to tailor the experience to their specific needs and budget.

Pickup and Drop-off Locations

The private transfer service is available from San Juan airport, hotels, and cruise ports.

Passengers can select from various zones for specific destinations – Zone 2 includes Rio Grande, Dorado, and Bayamon, while Zone 3 covers Luquillo, Fajardo, and Aguas Buenas.

Zone 4 encompasses Ceiba, Naguabo, and Humacao.

The licensed vehicles will park close to the pickup location for convenience.

This allows travelers to seamlessly transition from their arrival point to their desired destination across Puerto Rico’s diverse regions, ensuring a hassle-free experience.

Customer Experience and Reviews

Travelers have left over 20 reviews of the private transfer service, awarding it an impressive 5.0 overall rating.

Notable positive feedback highlights the service’s timeliness, cleanliness, and helpful drivers. Customers commonly praise the drivers’ professionalism and local knowledge, which enhances the overall experience.

While one negative review regarding a missed pickup was reported, it was attributed to third-party booking issues and not the service itself.

The company’s commitment to customer satisfaction is evident in the overwhelmingly positive reviews:

  • Timeliness and cleanliness
  • Knowledgeable and professional drivers
  • Overall exceptional customer experience

Booking and Cancellation Policy

Booking the private transfer service is straightforward, with customers receiving confirmation upon booking.

The company offers free cancellation up to 24 hours before the scheduled departure, providing flexibility to their clients.

Plus, they offer the option to reserve now and pay later, allowing customers to secure their transportation without the immediate need for payment.

This convenient booking process and flexible cancellation policy ensure a seamless experience for travelers in Puerto Rico.

Whether it’s a cruise port pickup or a hotel transfer, the booking and cancellation policy caters to the diverse needs of passengers.

Vehicle Amenities and Capacity

Spacious 4-row Mercedes-Benz vans transport up to 11 passengers and accommodate up to 14 pieces of luggage.

These licensed vehicles offer ample space and convenience for groups of all sizes. The vans are equipped with:

  • Bilingual drivers who are fully background checked
  • Close parking near the port or baggage claim for easy access
  • Car seats available for infants, toddlers, and children at an additional cost

This private transfer service ensures a comfortable and hassle-free journey throughout Puerto Rico’s various zones, from Rio Grande to Ceiba and beyond.

Driver Qualifications and Language

Bilingual drivers, fully background checked, transport passengers throughout Puerto Rico.

Whether traveling from the San Juan airport, hotels, or cruise ports, customers can rely on these experienced professionals. Fluent in both English and Spanish, the drivers offer valuable local knowledge to ensure a seamless journey.

From navigating the various zones across the island to assisting with luggage, their attentive service aims to exceed expectations.

With a focus on safety and efficiency, the drivers are committed to providing a comfortable and stress-free transfer experience for all travelers.

Customers can take comfort in the drivers’ extensive vetting and language capabilities as they explore the beauty of Puerto Rico.

Frequently Asked Questions

Frequently Asked Questions

Travelers frequently inquire about various aspects of the Puerto Rico Island Wide Transfer service. Some common questions include:

  • Can I request a specific driver? While the company give you consistent service, specific driver requests can’t be guaranteed. However, passengers can expect fully vetted, bilingual drivers on all transfers.

  • Do you offer any discounts? The service provides competitive base pricing, and occasional promotional discounts may be available. Clients are encouraged to check the website or contact the company directly for the latest offers.

  • What’s the cancellation policy? Free cancellations are permitted up to 24 hours before the scheduled pickup time, providing travelers with flexibility in their plans.

Frequently Asked Questions

Can I Request a Specific Driver?

Yes, you can request a specific driver. The service allows customers to make driver requests, subject to availability. However, they cannot guarantee a particular driver will be assigned.

Do You Offer Any Discounts or Promotions?

Yes, they offer occasional discounts and promotions. Customers can check the company’s website or contact them directly for any current deals. While they don’t have a loyalty program, they may offer seasonal specials or package discounts from time to time.

How Do I Provide Special Instructions for My Pickup?

Customers can provide special instructions for their pickup directly through the booking process. This allows them to communicate any specific requirements or preferences to ensure a seamless transfer experience.

Can I Store My Luggage With the Driver During My Trip?

Yes, passengers can store their luggage with the driver during their transfer. The spacious Mercedes-Benz van has ample room for up to 14 bags, so customers don’t have to worry about keeping track of their belongings during the trip.

What Is Your Policy on Pets or Service Animals?

Service animals are allowed free of charge. However, regular pets are not permitted due to allergy and safety concerns. Travelers should make alternative arrangements for any non-service animals prior to booking their transfer service.

The Sum Up

Puerto Rico Island Wide Transfer offers a dependable and comfortable transportation solution for exploring the island. With their spacious Mercedes ECO Vans, travelers can easily get to and from popular destinations like Rio Grande and Luquillo. The bilingual drivers’ local expertise ensures a seamless experience, making it an ideal choice for a hassle-free Puerto Rico adventure.