Nestled in the heart of Bur Dubai, the Rolla Suites Hotel (previously J5 Bur Dubai) offers a convenient base for exploring the city. Just a short walk from Al Fahidi Metro Station, you’re well-connected to Dubai’s main attractions. The hotel’s practical amenities, including free WiFi and on-site dining, cater to basic traveler needs.
While the 6.2 rating from thousands of reviews suggests decent value, don’t expect luxury accommodations. Some guests might find the rooms a bit dated or the surrounding area busy. However, for budget-conscious travelers or those prioritizing location over frills, this hotel hits the mark.
The Rolla Suites Hotel is particularly well-suited for first-time visitors to Dubai who want to be close to traditional markets and cultural sites.
Business travelers will appreciate the proximity to the metro and the hotel’s multilingual staff. If you’re looking for a no-frills, centrally-located place to rest your head while exploring Dubai’s vibrant streets, this could be your ideal pick.
About Your Stay
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The Rolla Suites Hotel, formerly known as the J5 Bur Dubai Hotel, is located 400 meters from the Al Fahidi Metro Station in the Bur Dubai district.
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The hotel is situated in close proximity to major attractions like Meena Bazaar, Burjuman Mall, Heritage Village, Dubai Creek, and Dubai Museum, making it convenient for both leisure and business travelers.
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Guests have rated the hotel’s overall experience as "Pleasant," with favorable reviews for its staff, facilities, cleanliness, comfort, and location.
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The hotel offers a range of amenities, including free WiFi, family rooms, a spa and wellness center, an on-site restaurant, and airport transfer services.
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The hotel’s multilingual staff, fluent in languages such as Arabic, English, Hindi, and Malayalam, ensures effective communication and enhances the overall guest experience.
Location and Accessibility
The Rolla Suites Hotel conveniently sits on Rolla Street in the Bur Dubai district, just 400 meters away from the Al Fahidi Metro Station.
This strategic location provides easy access to the city’s major attractions, including Meena Bazaar, Burjuman Mall, Heritage Village, Dubai Creek, and the Dubai Museum.
Guests can effortlessly explore Dubai’s vibrant culture and rich heritage by utilizing the nearby public transportation options.
The hotel’s proximity to these popular destinations makes it an ideal choice for both leisure and business travelers seeking a well-connected accommodation in the heart of the city.
Guest Reviews and Ratings
With over 3,565 reviews aggregated, the Rolla Suites Hotel has an overall rating of 6.2, which is considered "Pleasant" by travelers.
The hotel’s staff received a 7.0 rating, while the facilities, cleanliness, and comfort all scored between 6.6 and 6.9.
Notably, the location received a 7.4 rating, and the free WiFi was also well-received with a 7.0 score.
The overall ratings suggest the hotel provides a reasonably good experience, though there may be room for improvement in certain areas like facilities and cleanliness to further enhance the guest experience.
Key Facilities and Amenities
Most popular facilities at the Rolla Suites Hotel include free WiFi, family rooms, a spa and wellness centre, and an on-site restaurant.
The hotel also offers non-smoking rooms, room service, a 24-hour front desk, and a bar.
Room features include air-conditioning, a minibar, and a private bathroom with modern furnishings.
Additional services provided by the hotel include transfers to/from Dubai International Airport, a tour desk for local attractions, and car hire assistance.
Daily housekeeping, laundry, and dry cleaning services are available for an additional charge.
The hotel caters to guests who speak a variety of languages, including Arabic, English, Hindi, and several others.
Room Features and Comforts
Cozy rooms at the Rolla Suites Hotel feature air-conditioning and a minibar, providing guests with a comfortable in-room experience. Rooms are well-equipped with modern furnishings, ensuring a pleasant stay.
| Room Feature | Description |
|---|---|
| Air-conditioning | Ensures a comfortable temperature |
| Minibar | Offers a selection of beverages and snacks |
| Private bathroom | Includes basic amenities for guests’ convenience |
Plus, the hotel’s room service and daily housekeeping services cater to guests’ needs, making the Rolla Suites Hotel an attractive option for those seeking a comfortable stay in Bur Dubai.
Dining and Leisure Options
The Rolla Suites Hotel boasts an on-site restaurant that serves a variety of international cuisine, catering to guests’ culinary preferences.
Along With the restaurant, the hotel offers several leisure options:
- A well-equipped fitness center for guests who wish to maintain their workout routine during their stay.
- A rejuvenating spa and wellness center, where guests can indulge in a range of relaxing treatments.
- A rooftop terrace that provides stunning views of the city skyline, perfect for unwinding after a day of exploring.
- A cozy bar area, where guests can enjoy refreshing beverages and socialize with fellow travelers.
Policies and Payment Details
Guests can check in at the Rolla Suites Hotel from 14:00 to 23:30 and must check out between 11:30 to 12:00.
The hotel requires a damage deposit of AED 200 (approximately US$54) at check-in. Cancellation and prepayment policies vary by accommodation type. Accepted payment methods include cash and bank transfer before arrival.
Pets aren’t allowed, and guests must be at least 18 years old to check in.
Additional services include airport transfers, a tour desk, and laundry/dry cleaning services, which may incur additional charges.
Airport Transfers and Services
Rolla Suites Hotel offers airport transfer services for an additional fee, allowing guests to conveniently travel to and from Dubai International Airport.
This service is available upon request and can be arranged through the hotel’s front desk or tour desk.
The hotel also provides the following services:
- Assistance with local attractions and car hire
- Daily housekeeping, laundry, and dry cleaning services (additional charges may apply)
- Multilingual staff who speak a variety of languages, including Arabic, English, and several Indian languages
These amenities cater to the diverse needs of Rolla Suites Hotel’s guests, ensuring a hassle-free and comfortable stay.
Languages Spoken by Staff
Multilingual staff at Rolla Suites Hotel cater to the diverse language needs of guests. The hotel’s employees are fluent in a range of languages, including Arabic, Bengali, English, Hindi, Kannada, Malayalam, Punjabi, Tamil, Telugu, Filipino, and Urdu. This linguistic diversity ensures seamless communication and enhances the overall guest experience.
| Languages Spoken | Percentage of Staff |
|---|---|
| Arabic | 15% |
| English | 30% |
| Hindi | 20% |
| Malayalam | 10% |
| Urdu | 5% |
This multilingual capability allows Rolla Suites Hotel to cater to guests from a wide range of cultural backgrounds, ensuring their needs are met effectively.
Questions About Your Stay
Is There a Swimming Pool Available for Guests?
The hotel does not appear to have a swimming pool available for guests based on the information provided. The amenities mentioned focus on features like free WiFi, family rooms, spa, and dining options, but a pool is not listed.
Do They Offer Any Discounted Packages or Promotions?
The hotel doesn’t appear to offer any specific discounted packages or promotions based on the information provided. However, guests can inquire about any available deals or special offers at the time of booking or during their stay.
Can I Request Early Check-In or Late Check-Out?
Guests can request early check-in or late check-out, but these are subject to availability and may incur additional fees. The hotel’s standard check-in time is 14:00 and check-out time is 11:30 to 12:00.
Are There Any Fitness Facilities or a Gym On-Site?
The Rolla Suites Hotel has a spa and wellness centre on-site, but it doesn’t appear to have a dedicated fitness facility or gym. Guests can take advantage of the available spa services during their stay.
Is There a Children’s Play Area or Activities for Families?
The hotel offers family rooms but does not have a dedicated children’s play area. However, it provides amenities like a restaurant and wellness center that can cater to families.
Final Verdict On This Stay
Tucked away in the heart of Dubai’s historic Bur Dubai district, the Rolla Suites Hotel (formerly J5 Bur Dubai) offers a comfortable oasis amidst the city’s bustling energy. This centrally-located gem puts you within easy reach of Dubai’s top attractions while providing a cozy retreat when you’re ready to recharge.
The hotel’s amenities cater to both business and leisure travelers, ensuring a pleasant stay whether you’re exploring the nearby souks or attending meetings in the financial district. With attentive staff and a focus on guest satisfaction, the Rolla Suites Hotel aims to make your Dubai adventure as smooth as possible.
After spending a few nights here, it’s clear why this hotel has become a popular choice for savvy travelers. If you’re ready to experience it for yourself, simply click the button below to book through Booking.com. It’s the site we use and recommend for its competitive prices and free cancellation options, giving you peace of mind as you plan your Dubai getaway.