Traveling between Cartagena’s airport and the city center can be a breeze with the Roundtrip Transfer Private Vehicle service. This convenient option offers door-to-door transportation, ensuring a hassle-free start and end to your trip. Priced affordably from $21.94, the service includes a private vehicle, hotel pickup and drop-off, and all necessary taxes. While most customers praise the service’s punctuality and cleanliness, a few reviews mention communication issues with drivers. Whether you’re seeking a smooth arrival or a reliable departure, this transfer service could be the perfect fit. But there’s more to consider when choosing the right option for your needs.

Good To Know

  • Offers private roundtrip transfer service between Cartagena Airport (CTG) and city center, with rates starting at $21.94 and varying by group size.
  • Includes private vehicle transport, hotel pickup/drop-off, and all taxes and fees, but excludes food and drinks.
  • Pickup and return transfer processes designed for efficiency, with drivers waiting at designated meeting points.
  • Service not wheelchair accessible, with luggage restrictions on size and quantity.
  • Transfer duration may vary based on traffic and time of day, and advance booking is recommended for a smoother experience.

Overview of the Service

Roundtrip Transfer Private Vehicle Cartagena Airport (CTG) -City Center - Overview of the Service

This private roundtrip transfer service provides a convenient way to travel between Cartagena Airport (CTG) and the city center.

Rated 3.5 stars based on 14 reviews, the service offers pre-booked private transportation with hotel pickup and drop-off. The price starts at $21.94 and varies by group size.

The service includes round-trip transfers, private vehicle transport, and all taxes and fees. However, it’s not wheelchair accessible, and there are limits on luggage.

While reviews praise the service’s punctuality and vehicle cleanliness, some customers report issues with no-shows and poor communication.

Inclusions and Exclusions

Roundtrip Transfer Private Vehicle Cartagena Airport (CTG) -City Center - Inclusions and Exclusions

Included in the roundtrip transfer service are a private vehicle for the full journey, hotel pickup and drop-off, as well as all applicable taxes, fees, and handling charges.

The service also covers tolls, tips, and parking fees, ensuring a hassle-free experience. However, food and drinks are excluded from the package.

Travelers are allowed a maximum of one suitcase and one carry-on per person, with limitations on oversized luggage.

The duration of the transfer may vary depending on traffic conditions and the time of day.

Pickup and Meeting Points

The driver will be waiting outside the arrivals hall at Cartagena Airport, holding a sign with the traveler’s name. After collecting luggage, travelers should go to the wheelchair sign at the EXIT INTERNATIONAL FLIGHTS to report for the assigned vehicle.

Arrival Return
Driver will be outside arrivals hall with name sign Driver will wait in hotel lobby
Go to wheelchair sign at EXIT INTERNATIONAL FLIGHTS
Report for assigned vehicle

For the return transfer, the driver will be waiting in the hotel lobby to take the traveler back to the airport. The pickup process is designed to be efficient and hassle-free for a smooth start and end to the journey.

Accessibility and Luggage Policy

Roundtrip Transfer Private Vehicle Cartagena Airport (CTG) -City Center - Accessibility and Luggage Policy

The transfer service isn’t wheelchair accessible, though infant seats are available upon request.

Travelers are allowed a maximum of 1 suitcase and 1 carry-on per person. Oversized luggage may have restrictions, so it’s best to check with the provider in advance.

The duration of the transfer varies depending on traffic and time of day. Booking the service in advance is recommended to ensure a smooth experience and free cancellation up to 24 hours before the scheduled pickup.

Transfer Duration and Booking

Roundtrip Transfer Private Vehicle Cartagena Airport (CTG) -City Center - Transfer Duration and Booking

The transfer duration varies based on traffic and time of day, so travelers should plan accordingly.

The service estimates the transfer can take anywhere from 20 minutes to an hour, depending on conditions.

Booking in advance is recommended to secure a spot and ensure a smooth experience. Confirmation is received at the time of booking, and free cancellation is available up to 24 hours before the scheduled transfer.

This flexibility allows travelers to adjust their plans if needed.

Customer Reviews: Positive Experiences

Roundtrip Transfer Private Vehicle Cartagena Airport (CTG) -City Center - Customer Reviews: Positive Experiences

Travelers generally report positive experiences with this private transfer service.

Drivers are often described as friendly, knowledgeable, and punctual. Customers appreciate the clean and comfortable vehicles provided.

Good communication from the service before and after arrival is also noted as a strength.

Key positive factors cited include:

  1. Friendly, knowledgeable, and punctual drivers
  2. Clean and comfortable vehicles
  3. Good communication before and after arrival
  4. Overall convenience and comfort of the transfer service

While some issues have been reported, the majority of reviews highlight the positives of this private transfer option in Cartagena.

Customer Reviews: Negative Experiences

While the majority of reviews highlight the positives, some customers have encountered issues with this private transfer service.

A few reports mention drivers not showing up or delayed pickups, which can be frustrating for those trying to catch flights or reach their destinations on time.

There have also been complaints about driver behavior, with some customers citing unprofessional conduct.

Plus, a small number of travelers reported concerns over the cleanliness of the vehicles.

Choosing the Right Transfer Service

Choosing the right transfer service when arriving in Cartagena can make a significant difference in one’s travel experience.

To ensure a smooth and enjoyable transfer, consider the following factors:

  1. Reputation: Research the company’s reviews, ratings, and customer feedback to gauge the quality of their service.

  2. Inclusions: Understand what the transfer package includes, such as luggage handling, multilingual drivers, and any additional fees.

  3. Flexibility: Opt for a service that offers options like flight tracking and the ability to accommodate changes in arrival times.

  4. Accessibility: If you have specific needs, such as wheelchair accessibility or child seats, confirm the service can accommodate them.

Frequently Asked Questions

Can I Request Additional Stops During the Transfer?

Yes, additional stops during the transfer can be requested, but they may incur extra charges. It’s best to discuss any special requests with the transfer service provider prior to booking to ensure they can accommodate your needs.

What Measures Are in Place for COVID-19 Safety?

The service provider has implemented COVID-19 safety measures like mask requirements, sanitizing vehicles, and physical distancing policies. Travelers should check for the latest updates on health and safety protocols prior to their transfer.

Can I Store Luggage at the Airport Before/After the Transfer?

The service doesn’t offer luggage storage at the airport. Travelers should plan to take their luggage with them during the transfer. Any oversized luggage may have restrictions, so it’s best to check the policy in advance.

Is It Possible to Request a Specific Vehicle Type or Model?

Customers can’t request specific vehicle types or models for this transfer service. The service provides private transportation in vehicles suitable for the group size, but doesn’t offer the ability to select a particular make or model.

How Do I Provide Feedback on the Transfer Service?

To provide feedback on the transfer service, customers can contact the provider directly. Most companies welcome feedback to improve their offerings and address any issues. Sharing your experiences, both positive and negative, can help enhance the service for future travelers.

The Sum Up

The Roundtrip Transfer Private Vehicle service between Cartagena Airport (CTG) and the city center offers a convenient and cost-effective transportation option. While it generally provides a smooth transfer experience, some reviews indicate potential issues with driver communication and no-shows. Travelers should consider their specific needs and weigh the pros and cons to determine if this service is the best fit for their Cartagena journey.