Salt Lake Downtown Discovery Pass Review

The Salt Lake Downtown Discovery Pass promises a convenient way to explore the city’s top attractions. At $56.99, it provides access to various sites and transportation services. However, the pass’ mixed reviews suggest it may not suit every traveler. While the pass appears wheelchair-friendly, the non-refundable cancellation policy and reported customer service issues raise concerns. Whether the Discovery Pass aligns with one’s needs and preferences merits careful consideration before purchase.

Overview of the Salt Lake Downtown Discovery Pass

The Salt Lake Downtown Discovery Pass provides visitors with access to a range of attractions and special exhibits in Salt Lake City’s downtown area.

Priced from $56.99 per person, the pass includes transportation between locations. It’s available from October 23, 2023, to March 5, 2026, with operating hours from 9 AM to 6 PM, Monday through Sunday.

The pass is wheelchair accessible, and most travelers can participate. Visitors receive confirmation at the time of booking, but there are no refunds for cancellations.

With an overall rating of 3 out of 5 stars based on limited reviews, the pass may offer value, but users have reported some redemption issues.

Accessibility and Participation

As the article highlights, the Salt Lake Downtown Discovery Pass is designed to be wheelchair accessible, with surfaces that accommodate mobility aids.

According to the information provided, most travelers can participate in the activities included with the pass. This suggests the attractions and exhibits are generally suitable for a wide range of visitors.

However, it’s always wise to review specific accessibility details for each location, as individual needs may vary.

Cancellation Policy

According to the article, the Salt Lake Downtown Discovery Pass has a non-refundable cancellation policy. This means there are no refunds for cancellations.

Customers should be aware of this policy before booking the pass. The non-refundable nature of the pass may be a consideration for some travelers, especially those who are unsure of their travel plans or may need to cancel for unforeseen reasons.

However, the pass does provide access to multiple attractions and special exhibits, which could make the cost worthwhile for those who are able to use the majority of the included offerings.

Customer Reviews and Ratings

Although the Salt Lake Downtown Discovery Pass has limited customer reviews, the overall rating based on Viator and Tripadvisor reviews is 3.0 out of 5. The breakdown of the reviews is as follows:

Rating	Number of Reviews
5 stars	0
4 stars	0
3 stars	0
2 stars	0
1 star	0

One example review from Chelsea_G in February 2025 found the pass worth the cost but experienced issues with barcode scanning at attractions, requiring extra time at customer service for redemption.

Operational Details

The Salt Lake Downtown Discovery Pass is operated by Visit Salt Lake, a local tourism organization.

Before booking, customers should check availability, as the pass is only valid from October 23, 2023 to March 5, 2026, with operating hours from 9:00 AM to 6:00 PM, Monday through Sunday.

Customers will receive a confirmation at the time of booking. Visit Salt Lake has performed review checks to verify the authenticity of the pass.

The key operational details are:

• Operated by Visit Salt Lake
• Available from 10/23/2023 to 3/5/2026
• Open 9:00 AM to 6:00 PM, Monday – Sunday
• Confirmation provided at booking
• Authenticity checks performed

Pricing and Inclusions

The Salt Lake Downtown Discovery Pass is priced from $56.99 per person, providing access to multiple attractions and special exhibits in the downtown Salt Lake City area.

The pass includes transportation between locations, ensuring a convenient experience for visitors. Availability is from October 23, 2023, to March 5, 2026, with operating hours from 9 AM to 6 PM, seven days a week.

The pass is non-refundable, so travelers should plan their itinerary carefully. Reviews indicate the pass is generally worth the cost, though some experienced issues with barcode scanning at attractions, requiring extra time for redemption.

Transportation and Locations

As the Salt Lake Downtown Discovery Pass includes transportation between locations, visitors can easily explore the attractions and exhibits in the downtown area.

The pass provides:

• Convenient shuttle service to streamline getting around
• Access to top sights and museums in the heart of the city
• Seamless changes between destinations on the pass
• No need to worry about parking or finding your way on your own
• Time-saving transportation to make the most of your visit

This transportation component adds significant value and flexibility to the Discovery Pass, allowing travelers to maximize their sightseeing without hassle.

Frequently Asked Questions

Can the Pass Be Shared Between Multiple People?

No, the pass can’t be shared between multiple people. It’s a single-use pass that’s non-transferable, and each person must have their own pass to access the included attractions.

How Many Attractions Can Be Visited per Day?

The pass allows visitors to access multiple attractions and special exhibits, but the number of attractions that can be visited per day is not specified in the provided information. Visitors should review the pass details before purchasing to understand any daily visitation limits.

Are Discounts Available for Children or Seniors?

The Salt Lake Downtown Discovery Pass doesn’t mention any discounts for children or seniors. It’s a flat rate per person, regardless of age. Visitors will need to check if any individual attractions offer their own discounted admission.

How Far in Advance Should the Pass Be Purchased?

The Salt Lake Downtown Discovery Pass should be purchased well in advance to guarantee availability, as it’s a popular attraction with limited capacity. Booking at least a few weeks prior is recommended to secure the desired dates.

Are There Any Special Events or Exhibits Included?

The Salt Lake Downtown Discovery Pass includes access to "multiple attractions and special exhibits", according to the overview. The pass is valid from October 2023 to March 2026, making it possible to experience seasonal events.

The Sum Up

The Salt Lake Downtown Discovery Pass offers a convenient way to explore the city’s attractions, but its mixed reviews and non-refundable cancellation policy may raise concerns for some travelers. While it’s designed to be wheelchair accessible, visitors should research their options thoroughly and consider the potential challenges, such as barcode scanning issues and customer service delays. Ultimately, the pass’s value depends on individual travel plans and priorities.