Planning your arrival in San Juan can often feel overwhelming—long taxi lines, crowded shuttles, and the hassle of coordinating transportation. That’s where a private transfer service like this one from Transport and Experiences Puerto Rico steps in. It promises a smooth, personalized ride from San Juan International Airport (SJU) directly to your hotel or Airbnb, making your first moments on the island as relaxed as possible.
What excites us most about this service is how many travelers have already found it reliable—booked over 20 times last week alone—and rated it a perfect 5 stars. The cost of $30 per person makes it a tempting option for most budgets, especially when compared to taxis or shared shuttles. Plus, the 20-minute ride is just enough time for the driver to share some local tips and help you settle in. On the flip side, if your flight is delayed or if you’re traveling in a large group with lots of luggage, it’s worth considering how the timing and vehicle size might influence your experience.
This service is ideal if you value efficiency, safety, and personalized attention. It works well whether you’re arriving on a cruise, catching a flight, or moving between hotels and Airbnb rentals. If you want peace of mind knowing your transport is arranged beforehand, this is a solid choice. Just keep in mind that this is a one-way service, so round trips require booking twice.
Key Points

- Pre-booked convenience means no long taxi lines on arrival.
- Private vehicles ensure a personalized and spacious experience.
- Driver commentary and local tips make the short ride more engaging.
- Vehicle capacity up to 10 passengers accommodates groups and families.
- Flexible pickup and drop-off at hotels, Airbnb, ports, or the airport.
- Affordable at $30 per person, offering good value compared to taxis.
- 24/7 service availability adds flexibility to your travel plans.
- Reliable and highly-rated with a 5.0/5 rating from nearly 500 reviews.
The Experience in Detail

When you land in San Juan, the last thing you want is to spend extra time hunting for a taxi or waiting for a shuttle. This private transfer service offers a straightforward, stress-free alternative. As you arrive at Baggage Claim, a friendly driver will be waiting with a sign bearing your name—an easy-to-spot sign that immediately reassures you that you’re in good hands. This small but significant gesture cuts through the chaos of busy airports, allowing you to focus on your much-anticipated vacation.
Flight delays are common, but this service has a built-in buffer. Your driver will wait up to 30 minutes if your flight doesn’t arrive as scheduled, and the company maintains close contact to keep you updated. If your flight gets in late, or if you experience a delay, you can expect your driver to be flexible—just make sure to inform the company ahead of time.
The vehicle itself is comfortable and roomy, capable of holding up to 10 passengers plus luggage, making it perfect for families or groups traveling together. The reviews often mention clean, well-maintained SUVs and vans, which is reassuring after long flights. The environment is professional and friendly, and drivers are often praised for their local knowledge and helpful attitude.
As you settle into your ride, your driver might share some insightful tips about spots worth visiting, local customs, or dining options nearby. Many reviews highlight how drivers went above and beyond, offering cold water, luggage assistance, and even suggestions for restaurants or activities. For example, one reviewer noted the driver as “friendly, knowledgeable, professional and on time,” setting the tone for a positive experience from start to finish.
Timing is quick, typically around 20 minutes from the airport to popular destinations like Isla Verde, Condado, or Old San Juan. The short duration makes it a convenient way to kick off your trip without wasting precious hours. Plus, the fare of $30 per person is quite reasonable, especially considering the personalized service and door-to-door convenience.
You can also read our reviews of more boat tours in San Juan
What to Expect at Each Step
Upon arrival at SJU, your driver will be waiting at baggage claim, holding a sign with your name. This helps you avoid wandering around or trying to find your transportation amidst the crowd. Once you identify your driver, the journey begins. If you’re staying in Isla Verde or Condado, the drive is direct and offers glimpses of the island’s vibrant streets and lush landscapes.
Throughout the ride, expect friendly conversation, some local insights, and perhaps a few practical tips for your stay. The vehicle’s capacity means your luggage will be accommodated comfortably, and the spacious interior allows for a relaxed start to your vacation.
If you’re arriving at a different time of day or night, the 24/7 availability ensures you won’t be left stranded. And because it’s a group-friendly service, families or groups of friends traveling together will find this option both economical and comfortable.
On the way to your hotel or Airbnb, many travelers appreciated the professionalism and punctuality. As one review describes, “The driver was courteous, professional, prompt and friendly,” and many noted how this calm, organized start contrasts nicely with the chaos of airport arrivals.
Authentic Experiences and Review Highlights

Several travelers have shared genuine stories of their first moments in Puerto Rico being smooth and welcoming thanks to this service. One reviewer praised the driver for “helping us navigate our bags, refreshing us with cold waters, and giving local recommendations.” This kind of attentive service can greatly enhance your first impression of the island.
Another reviewer remarked, “Efficient and friendly transfer from cruise boat to airport,” emphasizing the service’s reliability. And many mention that their drivers were early or exactly on time, which matters when trying to keep to tight schedules or connecting with flights or other transportation.
A few reviews even hint at the value beyond the monetary cost. For example, one mentions that a $60 fare might seem high for a short trip but acknowledges that paying for dependable, stress-free transportation is worth every dime, especially after a long flight or busy day.
Practical Details

This service operates 24/7 by reservation, so no matter what time your flight lands or your cruise disembarks, you can arrange ahead of time. You simply provide your pickup and drop-off locations during booking, and the company handles the rest.
Cancellations are free if made at least 24 hours in advance, adding flexibility if your plans change unexpectedly. The vehicles are described as clean, larger SUVs capable of comfortably holding your luggage along with up to 10 passengers.
The cost per person is flat, regardless of age, which simplifies billing and makes it straightforward for families or groups.
The Sum Up

This San Juan private transfer service offers a reliable, friendly, and efficient way to start or end your Puerto Rican adventure. The timeliness, personalized attention, and value for money make it a popular choice for travelers who want to avoid the unpredictability of taxis or crowded shuttles. Most reviews are glowing, highlighting drivers’ professionalism, helpfulness, and punctuality.
If you’re arriving in San Juan and want to make a smooth, hassle-free transition from plane or cruise to your accommodation, this service is well worth considering. It suits travelers who prioritize comfort, convenience, and peace of mind—especially if you’re traveling with family or in a group.
While it may seem a little pricier than flagging down a taxi, the guaranteed service and quality often outweigh the cost. Just remember, it’s a one-way trip—so plan your return with the same care if needed.
How do I meet my driver at the airport?
Your driver will wait for you at the baggage claim area holding a sign with your name on it, making it easy to spot.
What happens if my flight is delayed?
The driver will wait up to 30 minutes if your flight is delayed, and the company will stay in contact with you to update your status.
Can I book this service for my entire group?
Yes, vehicles can seat up to 10 passengers, making it suitable for families or groups traveling together.
Is this service available 24/7?
Absolutely, you can reserve a pickup at any time, day or night.
What if I need a round-trip transfer?
You just need to book the same service twice, specifying pickup and drop-off details for each leg.
What is included in the fare?
Your fare covers a private, professional, and friendly driver, vehicle, and luggage assistance if needed. Gratuities are not included.
How much does it cost?
The price is $30 per person, regardless of age, for a one-way trip.
What if I want to cancel?
You can cancel for free up to 24 hours before your scheduled pickup.
Are there any extra charges?
No hidden fees—just the flat rate per person. Be sure to specify your exact pickup and drop-off locations during booking.
This private transfer service is a smart choice for travelers seeking an easy, dependable way to start their Puerto Rican adventure, setting the tone for a relaxed, enjoyable trip.
You can also read our reviews of more tours and experiences in San Juan
- Puerto Rico Island Wide Transfer, Chrysler Minivan, Select Zone
- San Juan One-way Transfer
- Puerto Rico Island Wide Transfer, Premium Sedan, Select Zone
- Premium Transfer FROM/TO SJUAirport/Hotel/Airbnb/cruise IN SJ
- Puerto Rico Island Wide Transfer, Ford Premium SUV, Select Zone
- Puerto Rico Island Wide Transfer, Navigator L LuxSUV, Select Zone
More Private Drivers in San Juan
- Private Transfer from or to San Juan and Ceiba Ferry
- Carabali Rain Forest Round Trip Private Taxi Transfer
- San Juan Puerto Rico Cruise Port to San Juan hotels – RoundTrip Private Transfer
- Roundtrip-Transfer from: SJU Airport,Cruises and Hotels in Puerto Rico LuxurySUV
- Transfer from San Juan, Rio Grande, Loiza, Luquillo or return
- Premium Transfer Service FROM or TO Rio Grande Puerto Rico
More Boat Tours & Cruises in San Juan
- San Juan Puerto Rico Cruise Port to San Juan hotels – RoundTrip Private Transfer
- La Parguera Bio Bay Boat Ride and Swimming w/ San Juan Transport
- San Juan Mini Boat Tour
- Private Old San Juan Bay Boat Sunset-Night Cruise
- Private Transfer From SJU Airport to Cruise Port Roundtrip Servic
- Private Transfer From San Juan Airport (Sju) to Ponce Cruise Port
More Tour Reviews in San Juan
- Full-Day Tinajas Hiking to El Yunque Rainforest with Transport
- Discover Superb San Juan: Self-Guided Audio Tour
- Taxi Cab From Luquillo To San Juan
- San Juan Surfing Lessons: Ride the Waves in Puerto Rico
- 30 Minute Jet Ski Ride along Isla Verde Beach
- Puerto Rico Jet Snorkel with Turtles and Videos in San Juan
Not for you? Here's more nearby things to do in San Juan we have reviewed
- San Juan One-way Transfer – Cruise, SJU, Hotels, Airbnb
- Taxi Cab From Luquillo To San Juan
- San Juan Surfing Lessons: Ride the Waves in Puerto Rico
- 30 Minute Jet Ski Ride along Isla Verde Beach
- Puerto Rico Jet Snorkel with Turtles and Videos in San Juan
- Private Transfer from or to San Juan and Ceiba Ferry
- The Waterfall Adventure: Hiking in Paradise
- Intensive Old San Juan Opulent Coffee/Rum/Tastings Walking Tour
- Full Day Private Tour to the West Of Puerto Rico
- Culebra Swim with Turtles Adventure and Flamenco Beach by Ferry
- Canopy Rush Zipline Adventure with Transportation Included
- 1 Hour Historical UTV Tour in San Juan
