The Santiago Bernabéu Stadium and Real Madrid Museum offer a unique opportunity to take in the rich history and legacy of one of the world’s most renowned football clubs. With preferred access to the iconic stadium and its esteemed museum, visitors can explore the club’s impressive trophy collection and gain behind-the-scenes insights into the players’ experience. Whether you’re a die-hard Real Madrid fan or a curious traveler, this guided tour promises an unforgettable experience – though the level of access may vary depending on events. Uncover the stories that have shaped the club’s celebrated past and see why the Bernabéu remains a pilgrimage site for football enthusiasts worldwide.
Key Points

- Guided tour of Santiago Bernabéu Stadium, home of Real Madrid FC, with preferred access to the stadium and museum.
- Tour available in Spanish and English, with a maximum of 15 travelers for a personalized experience.
- Meeting point at Taquilla Provisional Santiago Bernabéu; tour starts promptly, and wheelchair access is available.
- Tour is wheelchair accessible, but full participation may be limited, and access to the field is not guaranteed.
- Overall rating of 2.0 out of 5 stars, with issues reported, but refunds issued for participants unable to access the field.
Overview and Tour Details

This guided visit offers travelers a chance to explore the renowned Santiago Bernabéu Stadium, home to the legendary Real Madrid football club, and its accompanying museum.
The tour includes preferred access to the stadium and museum, and is available in both Spanish and English.
While meals, drinks, and other unspecified services aren’t included, the tour is limited to a maximum of 15 travelers, ensuring a more personalized experience.
However, it’s important to note that access to the field isn’t guaranteed, and the tour may vary due to ongoing events and renovations at the stadium.
You can also read our reviews of more guided tours in Madrid
Meeting and Pickup Information
Travelers meet at the Taquilla Provisional Santiago Bernabéu, located at P.º de la Castellana, 140, Chamartín, 28046 Madrid, Spain.
The guide will hold a sign and umbrella of Julia Travel to help identify the group. The activity ends at the same meeting point.
This guided tour is available in both Spanish and English. Participants should arrive at the designated meeting point, as the tour won’t wait for late arrivals.
Access to the meeting location is facilitated, though the full tour may not be suitable for wheelchair users due to numerous flights of stairs.
Accessibility and Participation

Confirmation is received at the time of booking for this guided tour.
The tour is wheelchair accessible, though the full tour may not be possible for wheelchair users due to the numerous flights of stairs involved. Plus, the tour isn’t recommended for those traveling with suitcases or baby strollers. Most travelers, however, can participate in the guided visit.
Guests should be aware that the tour route and schedule may vary due to events and ongoing renovations at the Santiago Bernabéu Stadium, and access to the field isn’t guaranteed, with only a panoramic view available.
Tour Variability and Conditions

Due to the ongoing nature of events and renovations at the Santiago Bernabéu Stadium, the tour route and schedule may vary.
Visitors should be prepared for potential changes to the tour itinerary. Access to the field isn’t guaranteed, and participants may only be able to view the stadium from a panoramic vantage point.
The tour host advises guests to be flexible and understanding of any disruptions or modifications during the visit. While every effort is made to provide a comprehensive experience, the dynamic nature of the stadium may impact the tour’s execution.
Guests are encouraged to check for any updates prior to their visit.
Customer Feedback and Issues

The reviews of the Santiago Bernabéu Stadium Guided Visit paint a mixed picture.
With just two reviews, the tour has an overall rating of 2.0 out of 5 stars.
One customer, Jennifer_H, reported that the tour operator didn’t show up and the meeting point was a construction site, prompting a refund request.
Another customer, Max_D, was unable to access the field due to an event, leading to a refund for 5 participants.
The tour operator has responded with apologies and refunds, while investigating the issues to prevent future occurrences.
Customers should be aware of the potential variability in tour access and consider these reviews when booking.
You can also read our reviews of more museum experiences in Madrid
- Prado Museum Small Group Tour With Skip the Line Ticket
- Private Tour Through Prado Museum Highlights
- Prado Museum Tour & Lunch at the Oldest Restaurant in the World
- Tour Best of Prado Museum (Skip the Line Ticket. 7 People Max.)
- Prado Museum Private Tour in Madrid
- Prado Museum Guided Tour – in English – 7 People per Tour Maximum
Highlights of the Tour

The Santiago Bernabéu Stadium guided tour allows visitors to explore the iconic home of Real Madrid. The tour includes preferred access to the stadium and museum, providing an immersive experience. Guests can marvel at the grandeur of the pitch, locker rooms, and media areas, gaining insider access typically reserved for players and staff. The tour also features a visit to the Real Madrid Museum, showcasing the club’s illustrious history and trophies. The guided experience is available in both Spanish and English, ensuring all travelers can fully appreciate the tour’s highlights.
| Tour Highlights | Description |
|---|---|
| Bernabéu Stadium Access | Explore the stadium’s inner workings |
| Real Madrid Museum | Discover the club’s storied legacy |
| Guided Experience | Available in Spanish and English |
Exploring the Stadium and Museum

Stepping inside the Santiago Bernabéu Stadium, visitors embark on a captivating journey through the heart of Real Madrid’s legacy.
The guided tour offers an exclusive behind-the-scenes access, allowing guests to:
-
Explore the stadium’s iconic players’ tunnel and imagine the thrill of walking onto the pitch.
-
Step into the opulent presidential box, where VIPs and dignitaries experience the match.
-
Discover the club’s rich history at the Real Madrid Museum, showcasing trophies, memorabilia, and interactive exhibits.
-
Gain a panoramic view of the stadium from the upper levels, taking in the grandeur of this legendary football arena.
Practical Tips for Visitors

Visitors planning a guided tour of the Santiago Bernabéu Stadium can take several practical steps to ensure a seamless experience.
First, travelers should arrive at the designated meeting point, the Taquilla Provisional Santiago Bernabéu, on time. There, they’ll find the guide holding a Julia Travel sign and umbrella.
It’s important to note that the tour involves numerous flights of stairs, so it’s not recommended for those with mobility issues or carrying heavy luggage. Plus, while the stadium is wheelchair accessible, the full tour may not be possible for wheelchair users.
Lastly, visitors should be aware that the tour route and schedule may vary due to ongoing renovations or events at the stadium.
The Sum Up
The Santiago Bernabéu Stadium and Real Madrid Museum Guided Visit offers an immersive experience to explore the iconic home of the renowned football club. Visitors can enjoy preferred access, marvel at the team’s rich history and impressive trophies, and experience breathtaking panoramic views, although field access may vary. This personalized tour in Spanish or English provides an engaging and informative journey for up to 15 travelers.
More Museum Experiences in Madrid
- Reina Sofia Museum Entry Ticket
- Prado Museum and Royal Palace Private Tour in Madrid
- Madrid Afternoon Walking Tour with Royal Palace and Prado Museum
- Skip the Line Prado Museum Madrid Guided Tour
- Prado Museum Private Tour for Kids and Families in Madrid
- Madrid : Museum of Happiness with 20 + Interactive Rooms
More Guided Tours in Madrid
More Tour Reviews in Madrid
- Inquisition, The Executioner, Witches, Expulsion Jews and Muslims
- Madrid River Segway Tour (Excellence since 2014)
- Segovia Tour with Cathedral and Alcazar from Madrid
- 2 Hours Private Tuk tuk Tour in Madrid
- Afternoon Tapas Cooking Class in a Secret Venue in Madrid
- Guided tour on a Vintage Bike through Madrid
Not for you? Here's more nearby things to do in Madrid we have reviewed
- Inquisition, The Executioner, Witches, Expulsion Jews and Muslims
- Madrid River Segway Tour (Excellence since 2014)
- Segovia Tour with Cathedral and Alcazar from Madrid
- 2 Hours Private Tuk tuk Tour in Madrid
- Afternoon Tapas Cooking Class in a Secret Venue in Madrid
- Guided tour on a Vintage Bike through Madrid
- Visit Cuenca and a Vineyard in Spanish Tuscany from Madrid
- Small Group Tour of the Austrias in Madrid
- Real Madrid: Bernabeu Stadium Self-Guided Tour and Wine tasting
- Half-Day Soulful Madrid Private Guided Tour
- Tour of the Royal Collections of Madrid small group and skip the line
- Madrid Wineries Private Tour with Hotel Pickup and Lunch
