Traveling from Otaru City to Shin Chitose Airport just got easier. The shared departure transfer service offers a convenient and budget-friendly option for getting to the airport. With reliable pickups from Otaru hotels and flexible schedules, this transfer service ensures a smooth start to your journey. Whether you’re a solo traveler or part of a group, this service caters to your needs, providing a hassle-free experience that’ll have you wondering why you didn’t discover it sooner.
Key Points

- One-way shared transfer service from Otaru City to New Chitose Airport, with a minimum of 4 adult fares required to activate the service.
- Pickup from Otaru hotels with telephone numbers starting with 134, and drop-off at New Chitose Airport in Bibi, Chitose, Hokkaido.
- Baggage policy allows one large suitcase and one carry-on item per passenger, with additional baggage arranged in advance and potential excess luggage charges.
- Service operates daily from 8:00 AM to 9:00 PM, from April 1, 2024, to March 31, 2026, with a maximum group size of 15 travelers.
- Service is not wheelchair accessible unless arranged in advance, and infants must sit on laps.
Service Overview

This one-way shared transfer service allows travelers to conveniently travel from Otaru City to New Chitose Airport.
The local taxes are included, and excess luggage charges may apply. A minimum of 4 adult fares is required to activate the service. The price starts from $142.81 per person and varies based on group size.
Travelers can enjoy free cancellation up to 24 hours before the experience starts. The service is available from April 1, 2024, to March 31, 2026, operating daily from 8 AM to 9 PM.
You can also read our reviews of more city tours in Otaru
Pickup and Drop-off Details

Passengers are picked up from Otaru hotels with telephone numbers starting with 134.
The departure notice is faxed to the hotel front desk one day prior, around 5 PM Japan Time.
Travelers will be dropped off at New Chitose Airport in Bibi, Chitose, Hokkaido.
For hotel pickups, passengers should wait in the lobby; for apartments or homes, they should wait outside the main door.
If access is limited, a nearby meeting point will be decided.
Baggage Policy

The baggage allowance for this shared transfer service permits one large suitcase and one carry-on item per passenger. Additional baggage must be arranged in advance under the Special Requirement section. Wheelchair access is available if informed ahead of time, and a rental wheelchair can be provided.
| Baggage Item | Allowance | Charge |
|---|---|---|
| Large Suitcase | 1 per passenger | Included |
| Hand Carry | 1 per passenger | Included |
| Excess Luggage | Additional fee applies | Varies |
| Wheelchair | Can be arranged | No charge |
Operational Details
The shared departure transfer service from Otaru City to Shin Chitose Airport operates from April 1, 2024, to March 31, 2026.
The service runs Monday through Sunday, from 8:00 AM to 9:00 PM.
Travelers will receive confirmation at the time of booking, unless the trip is within 5 days of travel, in which case confirmation will be provided within 48 hours.
The maximum group size is 15 travelers per tour or activity.
Most travelers can participate, but infants must sit on laps.
The service isn’t wheelchair accessible unless arranged in advance.
Contact and Support Information
How can travelers contact the service provider or get support?
For changes or amendments, travelers can contact the Cherry Tomato crew via email.
If travelers have lost any items, they should contact the Cherry Tomato Service Center.
Most travelers can participate, but infants must sit on laps, and the service isn’t wheelchair accessible unless arranged in advance.
The shared departure transfer is located near public transportation.
- Changes or amendments: Contact Cherry Tomato crew via email
- Lost items: Contact Cherry Tomato Service Center
- Participation: Most travelers can participate, infants must sit on laps, not wheelchair accessible unless arranged in advance
You can also read our reviews of more tours and experiences in Otaru
Pricing and Booking

As the service requires a minimum of 4 adult fares to activate, the price per person varies based on the group size. The base fare starts at $142.81 per person, but it can decrease as the group size increases. Local taxes are included in the price.
While excess luggage may incur additional charges, the basic allowance is one large suitcase and one carry-on per passenger.
Travelers can enjoy free cancellation up to 24 hours before the experience starts. Booking confirmation is provided at the time of reservation unless within 5 days of travel, in which case it will be received within 48 hours.
Additional Information
Along With the pricing and booking details, the shared departure transfer from Otaru City to Shin Chitose Airport offers several important operational considerations.
The service is available from April 1, 2024, to March 31, 2026, with operations running Monday through Sunday, 8 AM to 9 PM.
Customers can expect:
- Confirmation within 48 hours for bookings made within 5 days of travel
- Maximum of 15 travelers per tour/activity
- Wheelchair access available if arranged in advance
For any changes or lost items, passengers can contact the Cherry Tomato crew via email or the service center.
Frequently Asked Questions

Is This Service Suitable for Solo Travelers?
The service seems suitable for solo travelers, as it has a minimum of 4 adult fares required. However, solo travelers should be aware of the potential for excess luggage charges if they have more than one big suitcase and one hand carry.
Are Pets Allowed on the Transfer?
The service doesn’t explicitly state if pets are allowed. However, it’s best to contact the provider directly to inquire about their pet policy, as some transportation services may have restrictions or additional requirements for bringing pets.
Can I Extend My Stay at the Airport?
The transfer service does not allow for extended stays at the airport. Travelers must be dropped off at the designated location at New Chitose Airport and are responsible for their own onward travel arrangements from there.
How Flexible Are the Pickup and Drop-Off Times?
The pickup and drop-off times are flexible, as the service operates from 8AM to 9PM daily. Passengers can wait in the hotel lobby or at their home’s main door for pickup, and they’ll be dropped off at the airport.
Is There an Option to Store My Luggage at the Airport?
There’s no stated option to store luggage at the airport. The service only includes allowance for one big suitcase and one hand carry per passenger. Any additional baggage must be arranged in advance under Special Requirement.
Sum Up
The Shared Departure Transfer from Otaru City to New Chitose Airport offers a convenient and affordable transportation option for travelers. With a minimum of four adult fares required, passengers can enjoy a seamless pickup from Otaru hotels and drop-off at the airport, adhering to a baggage policy of one large suitcase and a carry-on per traveler. The service operates daily from 8:00 AM to 9:00 PM, providing flexibility for travelers’ plans.
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